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Mercure Grand Jebel Hafeet Al Ain Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Grand Jebel Hafeet Al Ain Hotel

Balcony view
2 restaurants, breakfast, lunch, dinner served; international cuisine
Hypo-allergenic bedding, minibar, in-room safe, desk
Children’s activities
2 outdoor pools

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Jebel Hafeet, P.O. Box 24476, Al Ain, Abu Dhabi
  • Al Ain Park
    ‪1 min walk‬
  • Green Mubazzarah Hot Springs
    ‪9 min walk‬
  • Wadi Adventure
    ‪13 min drive‬
  • Al Ain (AAN)
    ‪29 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed, Poolside

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed, Poolside

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 Queen Bed

  • 80 sq m
  • Golf view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Poolside

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Poolside

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 29 sq m
  • Golf view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Double Bed

  • Golf view
  • Sleeps 6
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | LCD TV

Presidential Suite, 1 King Bed

  • Golf view
  • Sleeps 9
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • Golf view
  • Sleeps 3
  • 1 Double Bed

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Exterior

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About this property

Mercure Grand Jebel Hafeet Al Ain Hotel

Family-friendly hotel with 2 restaurants and 2 outdoor pools
Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Mercure Grand Jebel Hafeet Al Ain Hotel offers 124 accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets.

This Al Ain hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool, health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they enjoy the room service at Mercure Grand Jebel Hafeet Al Ain Hotel. During your stay, you're just a quick walk from Al Ain Park. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at LE BELVEDERE, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body scrubs, facials or massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, mini golf and a playground
  • 13 minutes by car from Wadi Adventure and 14 minutes from Al Ain Zoo
Mercure Grand Jebel Hafeet Al Ain Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a children's pool. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Mercure Grand Jebel Hafeet Al Ain Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Al Ain hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
LE BELVEDERE – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
EDEN ROCK – This poolside restaurant specialises in Italian cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Al Khyama – Overlooking the garden, this café only serves light fare. Reservations are required. Open daily.
Orient Cafe – This café specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Lawrence Bar – This bar specialises in international cuisine and only serves dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Arabic, English, Filipino, Hindi, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 1 metre
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 65 for adults and AED 35 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Al Khyama
  • EDEN ROCK
  • Lawrence Bar
  • LE BELVEDERE
  • Orient Cafe

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Mini golf
  • Playground
  • Racquetball/squash
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Grand Jebel Hafeet Al Ain Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 65 for adults and from AED 35 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 12:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hafeet
Hafeet Hotel
Hotel Mercure Jebel Hafeet
Jebel Hafeet Hotel
Jebel Hafeet Hotel Mercure
Jebel Hafeet Mercure Hotel
Mercure Grand Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel
Mercure Jebel Hafeet
Mercure Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet Hotel
Mercure Grand Jebel Hafeet
Mercure Jebel Hafeet Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel
Mercure Grand Jebel Hafeet Al Ain Hotel Al Ain
Mercure Grand Jebel Hafeet Al Ain Hotel Hotel Al Ain

Mercure Grand Jebel Hafeet Al Ain Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 143 out of 427 reviews" "
Rating 8 - Good. 173 out of 427 reviews" "
Rating 6 - Okay. 69 out of 427 reviews" "
Rating 4 - Poor. 23 out of 427 reviews" "
Rating 2 - Terrible. 19 out of 427 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Osama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ahmed

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property is dirty and needs refurbished fully
Stayed 1 night in Sep 2024

6/10 Okay

GHASSAN

Travelled with group
No wi fi access in the hotel, or the wi fi is very limited and weak
Stayed 1 night in Aug 2024

10/10 Excellent

Humam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weather is much better over there, especially in the summer
Stayed 1 night in Jul 2024

10/10 Excellent

Surinder

Liked: Amenities
Good service
Stayed 2 nights in Apr 2024

6/10 Okay

Houkseop

Stayed 1 night in Apr 2024

8/10 Good

Larno, Doha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay on the mountain with friends
Stayed 1 night in Apr 2024

10/10 Excellent

khaula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at
Stayed 1 night in Feb 2024

10/10 Excellent

DR. JAMALUDEEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Raihan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, thrilling drive up to the top, cooler weather and clean rooms, friendly staff.
Stayed 1 night in Nov 2023

8/10 Good

Jihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should add robes, and hand towels in the room without making a request.
Stayed 1 night in Oct 2023

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect night away highly recommend
The location is amazing, the food is delicious, and the swimming pool is so refreshing! 🌴🍽️🏊‍♂️ we had an incredible time there! The staff at Mercure Grand Jebel Hafeet were absolutely fantastic! They were friendly, helpful, and made my stay even more enjoyable. The service they provided was top-notch! 😄👍 can’t wait to come back again
Stayed 1 night in Sep 2023

2/10 Terrible

Mohamed

Travelled with family
Stayed 1 night in Sep 2023

10/10 Excellent

Syedprince

Stayed 1 night in Jul 2023

8/10 Good

Mohammad

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Jason

Stayed 2 nights in Feb 2023

10/10 Excellent

abdullah

Stayed 1 night in Feb 2023

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very nice

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Good for families but showing its age
My kids love staying here because of the many activities available and the cool weather. The staff are also always helpful and pleasant. However, hotel facilities are beginning to show its age. And they have started to charge on using some of the activities. The front desk also seemed understaffed during our visit.
Stayed 1 night in Dec 2022

10/10 Excellent

Nazih

Stayed 1 night in Nov 2022

8/10 Good

Alanna Catherine

Stayed 1 night in Jun 2022

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Reijoyce

Stayed 1 night in May 2022