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Mercure Quemado Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Quemado Resort

Business centre
Superior Suite, 1 Single Bed, Balcony, Sea View | In-room safe, desk, blackout curtains, soundproofing
Sports facility
Standard Twin Room, 2 Single Beds, Balcony | In-room safe, desk, blackout curtains, soundproofing
Kayaking

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Place Mohamed V, Al Hoceima, 32000
  • Quemado Beach
    1 min walk
  • Al Hoceima Marina
    5 min walk
  • Mimoun El Arssi Stadium
    11 min walk
  • Al Hoceima (AHU-Charif Al Idrissi)
    27 min drive

Room options

View all photos for Apartment, 1 Bedroom, Balcony, Sea View

Apartment, 1 Bedroom, Balcony, Sea View | In-room safe, desk, blackout curtains, soundproofing

Apartment, 1 Bedroom, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Single Bed, Balcony, Sea View

Privilege, Room, 1 Single Bed, Balcony, Sea View | In-room safe, desk, blackout curtains, soundproofing

Privilege, Room, 1 Single Bed, Balcony, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Suite, 1 Single Bed, Balcony, Sea View

Superior Suite, 1 Single Bed, Balcony, Sea View | In-room safe, desk, blackout curtains, soundproofing

Superior Suite, 1 Single Bed, Balcony, Sea View

  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds, Balcony

Standard Twin Room, 2 Single Beds, Balcony | In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room, 2 Single Beds, Balcony

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Balcony

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Single Bed, Balcony

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Single Bed

View all photos for Apartment, 2 Bedrooms, Balcony

In-room safe, desk, blackout curtains, soundproofing

Apartment, 2 Bedrooms, Balcony

  • Sleeps 4
  • 1 King Bed

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for 1 night
includes taxes & fees
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About this property

Mercure Quemado Resort

Stylish hotel on the shore with 2 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of Mercure Quemado Resort's 2 outdoor swimming pools or pampering yourself at the full-service spa. Housekeeping is available on request.
Mercure Quemado Resort offers 169 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Plasma televisions are featured in guestrooms. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hairdryers, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has couples treatment room(s). Services include facials, detox wraps and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Mercure Quemado Resort, you're just a quick walk from Quemado Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, detox wraps or massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Quemado Beach and 5 minutes on foot from Al Hoceima Marina
  • Airport drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee
Mercure Quemado Resort offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. A children's pool, a nightclub, and spa services are also featured at the business-friendly Mercure Quemado Resort. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Al Hoceima hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Mercure Quemado Resort has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MAD 120 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MAD 150 per pet, per day
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 120 per person
  • Airport shuttle fee: MAD 1000 per vehicle
  • Pet fee: MAD 150 per pet, per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Quemado Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercure Quemado
Mercure Quemado Al Hoceima
Mercure Quemado Resort
Mercure Quemado Resort Al Hoceima
Mercure Quemado Resort Hotel
Mercure Quemado Resort Al Hoceima
Mercure Quemado Resort Hotel Al Hoceima

Mercure Quemado Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 45 out of 151 reviews" "
Rating 8 - Good. 45 out of 151 reviews" "
Rating 6 - Okay. 25 out of 151 reviews" "
Rating 4 - Poor. 13 out of 151 reviews" "
Rating 2 - Terrible. 23 out of 151 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer, Dulles

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel is uniquely located on one of the most beautiful bays in the world. Every room has a view, and what a view it is. Sadly, it has not been well maintained and is a shadow of what it must have once been. While staff members are kind, they are poorly trained and service is lacking. Lots of missed opportunities here to make this a better hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Ilham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

2/10 Terrible

Roufaida

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The location was great but the hotel is old and has seen better days. Old furniture, broken cabinets and there was a broken pipe running on the stairs. Will not stay here again… if you read the reviews, most are about the entertainment team that forces you to give 5 stars to the hotel. The reviews about the rooms are almost all bad.
Stayed 3 nights in Jun 2024

6/10 Okay

Zakaria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Rachid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

berkani

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

6/10 Okay

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for me
Great view from the balcony. The only problem is you have to have a car because the hotel is located at see level. Otherwise you’ll have to walk up the hill for at least 20 minutes to go downtown.
Stayed 2 nights in Dec 2022

8/10 Good

Consuelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel but a lot of disappointments
The front desk service was top.. Love the welcoming smile, the room was clean spacious, The only negative about the room is the balcony floor all loose or maybe damage and it os a lit scary to walk on it. Same outside the hotel by the restaurant sitting area... Also online the hotel advertising a long list of free services like hair, pedicure and manicure services and they are not free st all....But the biggest problem we encounter at this beautiful hotel is the Restaurant service, starting with it is a big restaurant and bar that only have 2 servers one for the restaurant and one for the Bar that also served outside sitting area,, I think his name is Hamza, he does an amazing service, it is a huge area and he does all well, the food are bacic dishes and they all are very over priced, 35 dhs for a small can of soda, that is just to me tion some, breakfasts was free we order at the room, both days was a simple breakfast not napkins, nott utensils, only one cup of tea per person, I asked for black coffee both days they bring me coffee with milk and both days called back and I asked to please replace the lady that answer said sorry they will bring it to you now.... Sadly 2 weeks after I left the hotel I still waiting for the coffee... So restaurant manager need to step up and check what is going on in his restaurant.I asked to speak to the manager and was not available..so I am writing this review and I wish they improve the situation. the beach is not private and is full.
Stayed 2 nights in Jul 2022

6/10 Okay

Zineb

Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Ahlam

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Rachid

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Mohamed

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
bon service, vue exceptionnelle et personnel sympathique
Stayed 3 nights in Jun 2021

2/10 Terrible

El Mahjoub

Stayed 4 nights in Jul 2021

10/10 Excellent

Zouheir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2021

8/10 Good

achraf, Agadir

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place is wonderful. I stayed in the suite next to the hotel and enjoyed everything : the view, the beach and the cleaniness. However, we didn't like the buffet. The variermty was poor.
Stayed 2 nights in Oct 2020

6/10 Okay

Hicham, Casablanca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location and all rooms with a view in the famous quemadou beach. breakfast is not great. And the lines on the buffet is not very good. Also the lack of restaurants choices for dinner. They allow so many people from outside to set in the cafe that guest of hotel can’t find tables. the service is ok and most of the wait staff are super friendly. They are just so stretched with a lot of people so it become slow. I wish the owners and management invest in other choices of food and restaurants.
Stayed 2 nights in Aug 2020

8/10 Good

Mouhcine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Hotel is clean and well maintained.
Stayed 2 nights in Aug 2020

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
George
Great location for relaxation and beach. Soufine and taoufik Gave me good food service. These gentlemen always made sure my food was quality. Always checked on my to make sure my service was quality. I highly recommend these two gentlemen for food service.
Stayed 3 nights in Jul 2020

10/10 Excellent

Jorge

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
George
I’d say my overall stay was great. The room was always clean. My only feedback on my first day was an issue due the room being very hot. The issue was fixed the next day. The location was amazing. Wissam was very welcoming and helpful with visits to explore al hocemia. wissam was amazing. Please tell her manager.
Stayed 1 night in Jul 2020