Holiday Inn Express & Suites Albuquerque Historic Old Town, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Albuquerque Historic Old Town, an IHG Hotel

Exterior
Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains
Point of interest
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Pool
  • Laundry
  • Pet-friendly

Explore the area

Map
2300 12th St Nw, Albuquerque, NM, 87104
  • Indian Pueblo Cultural Center
    1 min walk
  • Old Town Plaza
    3 min drive
  • New Mexico Museum of Natural History and Science
    3 min drive
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    10 min drive

Room options

Standard Room, 1 King Bed (Pet Friendly)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Pet Friendly)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 53 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Roll Shwr)

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 53 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Express & Suites Albuquerque Historic Old Town, an IHG Hotel

Hotel with free breakfast, near Old Town Plaza
This hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. Weekly housekeeping is available.
Holiday Inn Express & Suites Albuquerque Historic Old Town, an IHG Hotel offers 108 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Albuquerque hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Albuquerque Historic Old Town, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Indian Pueblo Cultural Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and archery
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 3-minute drive from Old Town Plaza and a few minutes from Albuquerque Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Albuquerque Historic Old Town, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. Free breakfast is served daily. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Express & Suites Albuquerque Historic Old Town, an IHG Hotel. Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Express & Suites Albuquerque Historic Old Town, an IHG Hotel was completed in March 2019.

Smoking is allowed in designated areas at this Albuquerque hotel.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Archery
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per day, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Historic Albuquerque
Holiday Inn Express Historic Hotel Albuquerque
Holiday Inn Express Historic Hotel
Holiday Inn Express Historic
Holiday Inn Express Suites Historic

Holiday Inn Express & Suites Albuquerque Historic Old Town, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1005 reviews" "
Rating 8 - Good. 233 out of 1005 reviews" "
Rating 6 - Okay. 85 out of 1005 reviews" "
Rating 4 - Poor. 49 out of 1005 reviews" "
Rating 2 - Terrible. 47 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Stayed 1 night in Sep 2024

8/10 Good

John

Travelled with family
Liked: Amenities, property conditions & facilities
Lots of homeless around the close blocks.
Stayed 1 night in Sep 2024

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service
Stayed 2 nights in Sep 2024

10/10 Excellent

Feliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property except for the smell in elevator and hallways!
Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience, clean and comfortable.
Stayed 2 nights in May 2024

4/10 Poor

Sue

Liked: Cleanliness
Disliked: Property conditions & facilities
Did not like that parking was $10 per night and the breakfast was $10 per person per day. For the price of the room these should have been included. On this trip we did not pay these extra charges at the other hotels. We asked 3 times for the password to use the computer in the business center but nobody knew what it was. The elevator was out of order. The pool was drained so not available. The spa was nice. The room cleaning was not good. They did not make the beds and left a food tray. Overall, overpriced and just OK.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Travelled with family
Liked: Amenities, property conditions & facilities
Room was clean. Bed was comfortable. Check in was quick & easy. Staff friendly. Would stay here again.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean friendly great breakfast close to everything...the problem is that i didnt get the room i wanted , i RESERVED a king bed and a sofa bed studio, for 2 adults and a teenager i got a 2 queen bed room...and the hotel blames the Expedia and Expedia blames the hotel...other than that the hotel is a good 4.5 out of 5
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay in a great location. Staff was terrific.
Stayed 1 night in Aug 2024

4/10 Poor

Moises

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
Not up to the usual standards of the chain
Nice location and good looking interiors but leaving us with no coffee one morning was tough! No one to bring pods and cups either. The breakfast buffet was lacking fresh fruit and good breads, it was very basic.
Stayed 3 nights in Aug 2024

4/10 Poor

Rex

Business traveller
Disliked: Staff & service
No night service
I arrived around 2:30 am due to flight delays. No one attending the front desk. Called and banged on the door. After about 30 minutes the night shift person opened the door.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sonia

Stayed 1 night in Aug 2024

10/10 Excellent

Shaunna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

SHERYL

Travelled with family
Liked: Cleanliness, staff & service
Not Accessible-Friendly
It was extremely frustrating for my mom, who is 82 years old and needs accessibility features, to find that the room was about as far from the elevator as you could get. It made it extremely difficult for her. When leaving, we needed to wait about an hour for a cart to become available to move stuff down. They only have two carts for the entire hotel. One of them was not to be seen for that entire hour.
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Stayed 1 night in Aug 2024

8/10 Good

Koichi D Chino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfortable overnight stay after 12 hour drive.
Stayed 1 night in Jul 2024

6/10 Okay

Shannon, Junction

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfect to relax in. Most of our time was out side and so we just came to sleep in the rooms. Just one concern was that the wheelchair accessible room was on the 4th floor which did not make any sense because in an emergency the elevators don’t work! We did have the fire alarm go off however it was a false one, thankfully.
Stayed 4 nights in Jul 2024

10/10 Excellent

Britney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Never got to stay there. Booked the wrong dates. So I didn’t show up.
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk Staff At Check-In Was SOOOO Kind! This Makes A Difference!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albuquerque stay
Really liked that this hotel was close to old town. Too far to walk, but just a short drive. Loved having a sofa in my room to sit on instead of just a bed. The breakfast was very nice.
Stayed 2 nights in Jul 2024