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Hotel Albuquerque at Old Town

3.5 star property

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Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Lobby
Lobby
Outdoor pool, pool umbrellas
Junior Suite | Premium bedding, desk, laptop workspace, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Old Town Plaza
    ‪9 min walk‬
  • Albuquerque Convention Center
    ‪4 min drive‬
  • ABQ BioPark Zoo
    ‪5 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, desk, laptop workspace, blackout curtains

Junior Suite, Balcony

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony | Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, laptop workspace, blackout curtains

Junior Suite

  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony | Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Albuquerque at Old Town

Hotel in Albuquerque with bars/lounges and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Other amenities include a coffee shop/cafe, Access to hot tub and a business centre.
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided.

Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Hotel Albuquerque at Old Town. During your stay, you're just a quick walk from Albuquerque Museum. 2 bars, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute drive from Albuquerque Convention Center and a few minutes from ABQ BioPark Zoo
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Albuquerque at Old Town offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges.

A business centre and meeting rooms are available. Event space at this hotel measures 39719 square feet (3690 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Albuquerque at Old Town.

This 3.5-star Albuquerque hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10:00 AM.
Hotel Albuquerque at Old Town has a restaurant on site.
Gardunos of Mexico – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gardunos of Mexico

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39,719 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 769 out of 1159 reviews
Rating 8 - Good. 233 out of 1159 reviews
Rating 6 - Okay. 74 out of 1159 reviews
Rating 4 - Poor. 44 out of 1159 reviews
Rating 2 - Terrible. 39 out of 1159 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mauricio

Stayed 1 night in Jan 2025

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, guest-oriented and a great location. I cannot think of anything that needs improvement.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property
Stayed 1 night in Jan 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Bernice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bday trip! Great hotel, room, and area. I highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Ben

Stayed 4 nights in Jan 2025

10/10 Excellent

kailey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that they were able to accommodate the time of arrival and have our room ready!
Stayed 1 night in Jan 2025

8/10 Good

Michael

Disliked: Staff & service
Beautiful atmosphere and furnishings in main lobby and throughout. Poor cleaning service and only one of the main elevators to access rooms was working. Very inconvenient!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, room comfort

Door by pool needs to stay open

I went to jacuzzi and got locked out of the hotel and had to walk around the entire building in a bathing suit at 10:30pm at night. I was terrified!! Please leave at least one door open by the pool so this doesn’t happen to anyone else
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Albuquerque is a large, convention hotel, yet has quite a bit of charm in its lobby and other ground floor areas. Our room was functional, clean and had all of the amenities of this type of hotel. There is free valet parking staffed with friendly, go-the-extra-mile people. All staff were efficient, helpful, and friendly. It is located in the "Old Town" area, near museums, attractions, and restaurants. I would stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Alexander

Stayed 1 night in Jan 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful Hotel

We fell in love with the hotel when we walked in, the lobby was old style Albuquerque. The staff were all incredibly friendly and helpful. The food at the Mexican restaurant was delicious. Room was large and spacious. My only complaint was the uncomfortable mattress on the bed, my husband and I both had backaches in the morning.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sweeann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon, Tucson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely lovely hotel and helpful, friendly staff
Stayed 2 nights in Jan 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

marilyn

Travelled with partner
Disliked: Property conditions & facilities
Hotel lobby, rooms & restaurants are tired. Parking lot was completely full so street parking was only option. Fan in room runs very loud & poorly insulated room means noisy halls & neighbors. Bathroom is tiny & 2 bed room means double beds not queen. Only redeeming point is Old Town location & Sawmill across the st.
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with easy access to Old Town
Stayed 5 nights in Dec 2024

10/10 Excellent

sean

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025