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Hotel Zazz

3.5 star property
VIP Access

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February 2025
March 2025

Photo gallery for Hotel Zazz

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Serves dinner and happy hour
Banana Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Terrace/patio
Banana Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
3711 Central Ave NE, Albuquerque, NM, 87108
  • University of New Mexico
    ‪13 min walk‬
  • Popejoy Hall
    ‪20 min walk‬
  • University of New Mexico Hospital
    ‪3 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪9 min drive‬
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Room options

View all photos for Double Queen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Queen

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Banana Suite

Banana Suite | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Banana Suite

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Copper King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Copper King

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio King

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Querque Hotel

Pool
Pet-friendly
Parking included
Free WiFi
4.2 out of 5, Very good, (3329)
The price is €69
for 1 room
includes taxes & fees
5 Feb - 6 Feb
The Querque Hotel

About this property

Hotel Zazz

Hotel with a full-service spa, near University of New Mexico
A full-service spa, an outdoor pool and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary dressing gowns. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

A health club and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Monets Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
The shopping around Hotel Zazz gets high marks from our customers. During your stay, you're just a quick walk from Mariposa Gallery. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, Swedish massages or Ayurvedic treatments at Monets Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a playground and fitness classes
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 13 minutes by foot from University of New Mexico and a 2-minute drive from Popejoy Hall
  • Local-area shuttle service available for a fee
Hotel Zazz offers its guests a full-service spa, an outdoor pool, and a health club. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 100 square feet (9 square metres) and includes conference space. Spa services, multilingual staff, and karaoke are also featured at Hotel Zazz. You'll have access to the outdoor pool and health club at a partner property. An area shuttle within 17 miles is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Zazz was completed in October 2022.

This 3.5-star Albuquerque hotel is smoke free.

Speakeasy – This bar serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, French, Hindi, Spanish, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 1 metre
  • Street parking available
  • Area shuttle (surcharge) up to 17 miles
  • Secured, uncovered parking on site (USD 12 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Speakeasy

Things to do

  • Bicycle repair station
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Yoga classes

Family friendly

  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Streaming fitness classes
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 2:30 AM and 6:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • 2 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:30 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Hotel Zazz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 411 out of 606 reviews" "
Rating 8 - Good. 107 out of 606 reviews" "
Rating 6 - Okay. 40 out of 606 reviews" "
Rating 4 - Poor. 21 out of 606 reviews" "
Rating 2 - Terrible. 27 out of 606 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Very unique and interesting... wonderful staff and accomadations.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

8/10 Good

Steven David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pictures made it look better than it was. They're doing the best they can for what they have it wasn't bad staying there for a week and we enjoyed the people
Stayed 7 nights in Oct 2024

10/10 Excellent

David

Stayed 3 nights in Oct 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Mathew

Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique place to stay to say the least! Pretty much our go to place to stay in Alb. now. Convenient location to the Downs at Alb and just far enough way to be relatively safe near a rough part of town. Charge for parking should come with the room. Just Sayin.
Stayed 2 nights in Oct 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Andrew

Stayed 4 nights in Oct 2024

4/10 Poor

Paul

Liked: Cleanliness, staff & service
My air conditioner stopped working. I was 3pm on a weekday when I noticed it, and instead of fixing it,k they moved me to another room, above the bar. The bar was noisy with thmping music through my floor until after 10pm. I complained and they tried to move me to a room that was not as good athe room I paid for, and it stunk of cigarettes. I had to complain again and was moved to a 4th room that was smaller than the room I booked and paid for. It was not a fun experience moving my bags all over the Motel.
Stayed 4 nights in Sep 2024

8/10 Good

Caryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
creative decor Upscale amenities for a small refurbished motel.
Stayed 1 night in Jul 2024

8/10 Good

Savanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at this hotel, which truly stood out for its accommodating staff. They provided extra soaps, shampoos, and even an iron and ironing board when needed. Everyone was kind and courteous, making my experience enjoyable. However, I was disappointed to find an additional parking fee on top of the already high room rate. For that price, I expected parking to be included. While there is a side lot with security cameras, it lacks visibility from the room, which can be concerning given the area's sketchy reputation. It would have been reassuring to park in the motel’s more visible spots, especially since they had open spaces available. Additionally, the hotel advertised movies by the pool on both their website and in-room TV, but both nights there were no movies showing, which was a letdown. Overall, I had a good experience and would recommend this hotel, but be aware of the extra parking costs and check for movie schedules if that’s something you’re interested in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zazz is a fun and modern motel that fits right in with Albuquerque's personality. Located in the Nob Hill district, it is within walking distance to restaurants, cafes, and shops. The staff were great and super friendly, and if you had any questions they were just a text message away. The rooms were bright and modern with colorful accents to really set them apart. Make sure you check out the speakeasy lounge and hang out by the pool.
Stayed 5 nights in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

6/10 Okay

Nathan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Noise pollution
Avoid room 128. This room is located right next to the housekeeping quarters. We traveled for balloon fiesta and was looking forward to some rest and relaxation at the room. This was impossible anytime the housekeepers were in and out of that room. I brought this to the attention of the management and even though they had an available room to move me to they wanted to charge me an upgrade fee to move away from the noise. I will stay at another hotel for my future abq trips. This accommodation request was very appropriate yet management fought this regardless of the vacancy.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Liked: Room comfort
Creative vibe but wouldn't return
Loved the vibe and attention to detail. Here is what would keep us from returning: Staying in room 247 with an early morning flight and the Music/bass blasting while we are trying to sleep. Contacted front desk, said they would have them turn it down, didn't happen. Traffic noise - if we had more time I would have moved rooms. Safety - felt a bit uneasy with the yelling going on outside when we were loading up to leave at 4 this morning.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Technicolor fever dream - good, not great
Overall for a 3-star place the hotel delivers as expected, with a few extras that may or may not be to your liking. The location is convenient to Nob Hill, but is located directly on Central and all the color that avenue brings. Front desk personnel are friendly, but it seems that the hotel in general is still working out a few kinks (asked for minimal amenities that should have been in-room already but they never appeared, “speakeasy” is going through a revamp, stated web prices for things were different onsite, and pool area could use a touch more attention), but all-in-all a solid (and boutique, local owned) option that delivers more character than the chain options in town. Room was large, and all the basic amenities were present as expected - however, the entire hotel and rooms seem like a quick-flip of a travelodge or motel 6 (furnishings varied from thoughtful to cheaply installed), and wear is already starting to show. Hoping that the owners put a little more love into maintenance (and security - for instance, not putting room numbers on the publicly displayed parking pass for your car) to perfect the “experience,” which is really what they are aiming for. Last bit - be warned that during peak times the costs rival those of 4/5-star hotels in NYC or SFO - temper your expectations, and know that you’re paying for availability, not star-ratings, or the amenities those properties offer.
Stayed 5 nights in Oct 2024

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zazz is zazz!
The hotel is so cute and lively. We loved it. The owner and all of the employees were super nice and very helpful. We especially loved all the cookies and great advice about town. I would definitely recommend and stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Amenities
Hip location, trendy vibe, comfortable bed & accommodations. The staff was outstanding & we really enjoyed the speakeasy bar! Thank you, Fidele & Frank!!! The waterfall shower head was clogged up but other than that it was 10/10.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Zazz - AWESOME
Excellent front desk staff, Console, Knot and Dave. We loved the stay and wished it had been planned for a longer one. The property decor is amazing, comfortable bed, linens and pillows. Detail for the rooms is spot on!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Melora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

6/10 Okay

Lauren

Stayed 1 night in Sep 2024

8/10 Good

Kate

Liked: Staff & service
Stayed 2 nights in Sep 2024