Mercure Albury

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Albury

Outdoor pool
Executive Room, 1 King Bed | Minibar, desk, laptop workspace, iron/ironing board
Reception
Deluxe Suite, 1 Queen Bed with Sofa bed (Spa Bath) | Minibar, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
579 Olive Street, Albury, NSW, 2640
  • Albury Library Museum
    4 min walk
  • Nine Canaries
    2 min walk
  • Albury Station
    14 min walk
  • Albury, NSW (ABX)
    5 min drive

Room options

Superior Room, Multiple Beds

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Superior Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, Multiple Beds

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Queen Bed with Sofa bed (Spa Bath)

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Mercure Albury

Motel in Albury with seasonal outdoor pool and restaurant
Along with an outdoor pool, this smoke-free motel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli and a microwave in a common area. Housekeeping is available on request.
Mercure Albury offers 60 accommodations with minibars and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with in-room jetted baths, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Mercure Albury. During your stay, you're just a quick walk from Albury Library Museum. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Albury Library Museum and 5 minutes on foot from Murray Art Museum Albury
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Mercure Albury. Self parking is free.

This 4-star Albury motel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.
FABRIC Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
FABRIC Bar – On-site bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: AUD 20 for adults and AUD 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • FABRIC Bar
  • FABRIC Restaurant

Things to do

  • Outdoor pool
  • Wine tours

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The property charges 1.1 per cent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 10:00 PM) and Sunday - Sunday (7:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 20.00 for adults and from AUD 20.00 for children
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1.1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property's front desk is open during the following times:
  • Monday - Saturday: 7:00 AM - 10:00 PM
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in January and close in December.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Quality Hotel Olive
Quality Hotel Olive Albury
Quality Olive Albury
Quality Inn Albury
Quality Olive
Mercure Albury Motel
Mercure Albury Motel
Mercure Albury Albury
Mercure Albury Motel Albury

Mercure Albury Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 1000 reviews" "
Rating 8 - Good. 385 out of 1000 reviews" "
Rating 6 - Okay. 82 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Garry

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is going through refurbishment and the experience of staying there was impacted by this. After booking the accomodation, we were informed that the lift was being serviced. Even though I rang and was told we would be put on the 2nd floor; on arrival we were informed that we were on the 3rd, which was 'fair walk' with luggage. Our room was nice but there was no kettle and no phone (thus had to walk down 3 flights of steps to inform them). There appeared to be a shortage of staff in the bar/dining area - they were friendly but clearly rushed the entire time). Management needs to be doing a lot better.
Stayed 1 night in Sep 2024

2/10 Terrible

Paul

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Booked into 4th floor room. Lift was out of action. After arriving late having to climb 4 flights of stairs was not appreciated.
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service
The property was clean and comfortable. The staff were pleasant and accommodating. Overall it was a nice stay with no concerns.
Stayed 1 night in Aug 2024

2/10 Terrible

Francis

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Cost cutting is very evident. Staff are lovely and doing their best, but place is run down and is in need of maintenance and investment. From the long term maintenance to the lift, the old and run down rooms, to the large jars of jam or Vegemite that have crystallised instead of paying for the pre packaged food safe items, it’s clear no one wants to invest money here.
Stayed 2 nights in Aug 2024

8/10 Good

brett

Liked: Cleanliness, staff & service, property conditions & facilities
good breakfast was nice good staff
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Business traveller
Disliked: Staff & service, property conditions & facilities
The elevator is not working which no communication about this until after booking and paying. Also wasn’t advised no room service, apparently they can’t walk upstairs but expect guest to! Overall poor communication and pretty abrupt staff member on front desk.
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
We weren’t advised at the time of booking that the lift is out of service.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Stayed 4 nights in Jun 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable
I love my stays in this hotel while travelling for work.
Stayed 2 nights in Jun 2024

10/10 Excellent

darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in service - very helpful and pleasant
Stayed 1 night in Jul 2024

10/10 Excellent

Desmond

Stayed 1 night in Jun 2024

4/10 Poor

Natasha

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Three hotel was very noisy. I could hear the person in the next room cough and more.
Stayed 1 night in Jul 2024

2/10 Terrible

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Stayed 1 night in Jun 2024

6/10 Okay

Justine

Travelled with family
Liked: Room comfort
Disappointing
We were disappointed that we were not informed that renovations were in progress prior to booking. There was a strong smell of paint, uneven carpeted surface which my father tripped on. From our room we could hear people using the bathroom & talking in the next room. We ate in the restaurant & not all menu items were available Meal was disappointing with over cooked fish & undercooked potato. We paid a premium price but did not have a premium experience.
Stayed 2 nights in May 2024

6/10 Okay

Joseph

Travelled with partner
Disliked: Staff & service
After driving 6 hours we decided to stopover at Albury on our way to Melbourne, we were exhausted just wanted to shower and get some take away dinner there was Only one flannel, no plates or utensils to eat with even one star motels provide these items Bed was comfy though
Stayed 1 night in May 2024

8/10 Good

mick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located ,Easy walk around Town, And a Wonderful Restaurant. Friendly staff.
Stayed 4 nights in Apr 2024

4/10 Poor

Kathleen

Disliked: Cleanliness, property conditions & facilities
The bed sheet needs changing. It smells.I couldn’t even sleep because of the noise from outside. I could literally hear someone wee next door.
Stayed 1 night in Apr 2024

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good value. Long term staff, which is comforting.
Stayed 1 night in Apr 2024

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
easy to park, clean and nice area
Stayed 1 night in Mar 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property prob needs showers toilet area revamped
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean tidy and good rooms with very comfortable bed.
Stayed 1 night in Mar 2024