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Ona Garden Lago

3.0 star property

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February 2025

Photo gallery for Ona Garden Lago

Seasonal outdoor pool, pool umbrellas, pool loungers
Full-sized fridge, microwave, oven, stovetop
Seasonal outdoor pool, pool umbrellas, pool loungers
Outdoor dining
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Laundry
  • Pool
  • 24/7 front desk

Explore the area

Map
C/ Amsterdam No 3, Urb. Lago Menor, Alcúdia, Mallorca, 7400
  • Hidropark
    9 min walk
  • Alcúdia Beach
    17 min walk
  • Platja dels Francesos
    7 min drive
  • Palma de Mallorca (PMI)
    45 min drive

Room options

View all photos for Apartment, 3 Bedrooms (4p)

In-room safe, desk, iron/ironing board, cots/infant beds

Apartment, 3 Bedrooms (4p)

  • 93 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 8 Single Beds

View all photos for Penthouse, 2 Bedrooms (2p)

In-room safe, desk, iron/ironing board, cots/infant beds

Penthouse, 2 Bedrooms (2p)

  • 90 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (2p)

In-room safe, desk, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms (2p)

  • 71 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

2 Bedrooms Apartment (2Ad+2Ch) With Balcony

  • Sleeps 4

2 Bedroom Apt 1/2 Pax

  • Sleeps 2

2 Bedroom Apartment With Balcony 3Ad+1Ch

  • Sleeps 4

2 Bedroom Apartment With Balcony 3Ad

  • Sleeps 3

2 Bedrooms Apartment (2Ad+1Ch) With Balcony

  • Sleeps 3

2 Bedroom Apartment (4Ad) With Balcony

  • Sleeps 4

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View from property

Santuari de Lluc

Pool
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (224)
The price is €59
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Santuari de Lluc

About this property

Ona Garden Lago

Aparthotel with free parking, near Alcúdia Beach
A restaurant, a fitness centre and a bar/lounge are available at this aparthotel. Self parking is free. Other amenities include a sauna, WiFi in public areas and coffee/tea in a common area. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a coffee/tea maker and a dining table, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment. Limited housekeeping is available.
Ona Garden Lago offers 81 accommodations with DVD players and a safe. Rooms open to furnished balconies or patios. Flat-screen televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Alcúdia aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a limited basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Ona Garden Lago, you're just a quick walk from Hidropark. Free self-parking, a restaurant and a gym are available. This comfortable aparthotel has 81 apartments over 6 floors. Each apartment offers a kitchen and a furnished balcony/patio.
  • Each apartment offers a kitchen, a furnished balcony/patio and a living room
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a computer, laundry facilities and a lift
  • On-site recreation includes a gym and a sauna
  • 10 minutes by car from Playa de Muro and 11 minutes from Alcúdia Beach
Ona Garden Lago offers its guests a seasonal outdoor pool, a kids' pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Ona Garden Lago. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alcúdia aparthotel.

For a fee, guests can enjoy a continental breakfast daily from 9 AM to 11 AM.
Ona Garden Lago has a restaurant on site.

Languages

Catalan, English, French, German, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool

Internet

  • Available in the apartment: WiFi (EUR 5.95 per day)
  • Available in some public areas: WiFi (EUR 5.95 per day)

Parking and transport

  • Free self parking on site

Family friendly

  • Children's pool
  • Cot: EUR 7 per day

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Dining

  • Daily continental breakfast available 9 AM to 11 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • Library

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Tour and ticket assistance

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 6 floors
  • 81 units
  • Garden

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before 9:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
A printed booking confirmation must be presented at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 13 October to 15 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 7.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 per person
  • Fee for in-room wireless Internet: EUR 5.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5.95 per day (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 7.0 per day
  • Facilities fee: EUR 10 per accommodation, per day and includes use of: sauna; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
The maximum number of cots/cribs in a room is 1.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Garden Lago Diamond Resorts Apartment Alcudia
Garden Lago Diamond Resorts Apartment
Garden Lago Diamond Resorts Alcudia
Garden Lago Diamond Resorts
Garden Lago Apartment Alcudia
Garden Lago Apartment
Garden Lago Alcudia
Garden Lago Hotel Port d`Alcudia
Garden Lago Majorca Spain
Ona Garden Lago Apartment Alcudia
Ona Garden Lago Apartment
Ona Garden Lago Alcudia
Garden Lago
Garden Lago by Diamond Resorts
Ona Garden Lago Alcúdia
Ona Garden Lago Aparthotel
Ona Garden Lago Aparthotel Alcúdia

Ona Garden Lago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 128 out of 299 reviews" "
Rating 8 - Good. 124 out of 299 reviews" "
Rating 6 - Okay. 31 out of 299 reviews" "
Rating 4 - Poor. 13 out of 299 reviews" "
Rating 2 - Terrible. 3 out of 299 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Arnau Sola

Travelled with family
Disliked: Cleanliness, amenities
The hotel experience was disappointing. The receptionist had an unwelcoming attitude and she was extremely slow, which was off-putting. The hotel's surrounding areas had a sewer-like odor, and the rooms smelled very unpleasant at night. Although our room was cleaned on the second day, the shampoo and hand soap bottles were not refilled, which is problematic if you stay longer than two days. Additionally, guests are required to take out their own trash, a policy I haven't encountered at other hotels. The breakfast was subpar, with limited options and bland taste. While the unit was spacious with three bedrooms, the stairs made it less convenient. Overall, my stay was below average, and I do not plan to return.
Stayed 4 nights in Sep 2024

10/10 Excellent

jayne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everyone on reception were very friendly and helpful,Hotel room was clean had everything you would need for self-catering,Bottle of water was put in the room which was great as we arrived early hrs of the morning.
Stayed 4 nights in Apr 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and accommodating. The apartments have everything you need.
Stayed 10 nights in Apr 2024

10/10 Excellent

Marek

Liked: Amenities, property conditions & facilities
Stayed 6 nights in Apr 2023

2/10 Terrible

Kris

Travelled with family
Thieving cleaner
Everything was going fine to start with until the cleaner decided she would steal my wife’s iphone. We realised it was missing and only due to quick thinking and the find my iPhone app that we were able to start chasing her halfway through Alcudia in the car and scared her enough that once she knew we were chasing her, she ended up returning it to the hotel reception to try and cover up the theft. We spoke to management but to be totally honest he couldn’t care less and kept making excuses for her, then said she would be layed off, but she was still working at the hotel on the day we checked out. Such a shame and I’d never be returning to this hotel.
Stayed 7 nights in Aug 2022

8/10 Good

Neil

Travelled with family
Liked: Room comfort
Stayed 8 nights in Aug 2022

8/10 Good

Stephen

Liked: Cleanliness, room comfort
The staff were friendly & helpful. The rooms had everything you needed, as you would have at home. The beds were very comfy & linen was
Stayed 7 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Not bad off season
Older property not in a particularly nice area. The apartment was spacious. Had 2 bedrooms and ac in all rooms. The kitchen was functional w/ a large oven and fridge. Lovely balcony. We really lucked out because the hotel was preparing to shut down for the winter and we got a fantastic rate. The beach was a 10 minute drive. A supermarket is within walking distance.
Stayed 3 nights in Sep 2021

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, room comfort
Overall Good Accommodation
This property has everything you could want. Having a washing machine was a big plus with having a small child. It’s the first accommodation I’ve stayed at that had a full oven, stove and dishwasher! The only thing it missed was a toaster. Would also benefit from more regular cleaning as we arrived on the Saturday and the cleaner didn’t come until the Thursday. We didn’t mind cleaning ourselves and taking our rubbish to the bins as we were on the ground floor but might be a hassle for someone on a higher floor.
Stayed 15 nights in Sep 2021

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As always our time at the Garden Lago was perfect. All of the hotel staff were exceptional as usual and couldn't do enough for us. Our thanks especially go to Pau, Alvaro and Sergio who made our time there the best it could be. We are every grateful
Stayed 8 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room square feet was the largest I have came across so roomy we had 3 toilets and 2 balcony’s . Well equipped with everything
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Pleasant stay
The apartments are big, and have everything you could possibly need! The terrace was our favourite place to be in the evenings and mornings. The hotel also has a great location for further exploration of that part of the island. Would love to come back one day.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Perfect 2 bed apartment. Lovely staff, friendly and helpful. Pool area lovely. We look forward to returning
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location as its a beautiful part of the island and the lake makes for a fantastic outlook from the balcony
Stayed 15 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
on the outskirts of town but still only 10 min walk to centre
Stayed 7 nights in Sep 2019

8/10 Good

Matt E.

Liked: Cleanliness
Lovely place to stay
Situated in a quiet part of the resort well away from the hustle and bustle. Only 10min walk to beach. Interesting pool, nice bar / restaurant, friendly staff and spacious rooms that are well equipped. All the rooms face the lake, there is a supermarket close by. There isa council bin depot and fire station behind the hotel but neither caused any noise or smell or disruption to our holiday. Plenty of on street parking around the hotel if you need it.
Stayed 13 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In fact it is an okay “ appartment” hotel with good price per value. Appertment was big enough for a family with two teenagers. Well equiped kitchen , washing machine, etc. Breakfast (we ordered) was good and the person who served us was friendly. What was not really good: distance from the beatch is far to walk there (3-4 km) This is among the last buildings. Sorrounding is not nice, but not annoying. All in all we enjoyed the stay we went to the beach by car.
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely apartment hotel with a great pool and a Restuarant. It overlooked the pool, the hills and was next to a man made lake with a wake-board business. It had good wifi and air conditioning. I booked an apartment for 4 people. It had 2 bedrooms bathroom and a large sitting dining area with an alcove kitchen and a balcony. The weather was beautiful with a breez. The beach was a 20min walk away.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really family friendly, quiet, staff very helpful, accommodation spacious, pool area lovely. Would definitely recommend for those wanting a quieter and relaxing break. Lovely setting overlooking a lake, hotel restaurant was good. Only about 15-20 minutes walk to the beach and more lively areas of Alcúdia.
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. No negatives as everything from start to finish was excellent
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Fantastic spacious apartments. Excellent WiFi and air con. Great pool and generally good service. Cons: night check in guy could have been more helpful to say the least.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good value and would return. Friendly staff, spacious accommodation, pool area good, supermarket very nearby and beach in 20 mins walking distance. Lake by the hotel was nice for a stroll and watching the wakeboarding.
Stayed 7 nights in Jul 2019