Hotel Maya

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Maya

Seasonal outdoor pool, pool umbrellas, pool loungers
Sun deck
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Outdoor banquet area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Gym
    Gym
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool

Explore the area

Map
Canónigo Manuel Penalva, 2, Alicante, Alicante, 3002
  • Archaeological Museum of Alicante
    5 min walk
  • Castle of Santa Barbara
    8 min walk
  • Postiguet Beach
    11 min walk
  • Alicante (ALC-Alicante Intl.)
    22 min drive

Room options

Family Quadruple Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Triple Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Family Room (2 Adults + 1 Child)

  • Park view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Double Room Single Use

  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double or Twin Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

About this property

Hotel Maya

Family-friendly hotel connected to a railway/underground station in Alicante with a fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Hotel Maya offers 194 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets and hairdryers.

This Alicante hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Maya. During your stay, you'll be connected to a railway/underground station and just a quick walk from Archaeological Museum of Alicante. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, multilingual staff and a lift
  • On-site recreation includes a gym, mini golf and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by foot from Postiguet Beach and a 3-minute drive from Alicante Harbour
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Maya offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hotel Maya. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Alicante hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Altea – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altea

Family friendly

  • Children's pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-cm TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 21.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 21.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Maya Alicante
Maya Alicante
Hotel Maya Hotel
Hotel Maya Alicante
Hotel Maya Hotel Alicante

Hotel Maya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 335 out of 1027 reviews" "
Rating 8 - Good. 507 out of 1027 reviews" "
Rating 6 - Okay. 140 out of 1027 reviews" "
Rating 4 - Poor. 33 out of 1027 reviews" "
Rating 2 - Terrible. 12 out of 1027 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

BRIAN ALISTER

Stayed 4 nights in Jun 2024

10/10 Excellent

michael

Stayed 7 nights in Jul 2024

8/10 Good

Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel, the staff was very friendly and helpful! Everything was spotless. Only reason it doesn’t get 5 stars from me is because the walls are so thin and we were up all night listening to our neighbors play loud music and other activities till 4 in the morning.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great staff. Good location.
Stayed 6 nights in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not too far from the beach; large, clean rooms-and ours was newly refurbished too-great breakfast and friendly staff. Reception check-in was slow, but the reception staff were helpful. We’ll definitely stay here again!
Stayed 2 nights in Jul 2024

6/10 Okay

Caitlin

Stayed 2 nights in Jun 2024

8/10 Good

Oscar

Stayed 1 night in Jun 2024

8/10 Good

James, Exmouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique and a few shortcomings, but a most enjoyable stay. Good pool and poolside area. Shame there was no nice bar to enjoy anv evening drink/nightcap. But all good and would say book it
Stayed 4 nights in May 2024

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was lovely and clean with a nice big TV. Kettle available for the room at reception which is great as I love a cup of tea. Breakfast brilliant, great choice and wine also. Only fault was the loud drilling and banging from building works below our room which on some days started as early as 8am . I feel we should have been made aware of this building work prior to booking and rooms on the floors above should not be used as this was very loud and woke us up. Staff polite and friendly . Lovely stay would return in the future.
Stayed 3 nights in Mar 2024

8/10 Good

Asok kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, breakfast, and facilities.
Stayed 9 nights in Mar 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. Our room was on the 10th floor, with a partial view of the sea and a great view of the castle. Our room was large, comfortable, and updated. The staff at check in and check out were professional, welcoming, and engaging. The breakfast buffet was fine. We would stay here again, and we'll recommend the hotel to friends visiting Alicante.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel just outside of city centre
Great welcome upon check-in. We were early to the hotel but we were pleased to know that our room was ready. Lovely bright, airy, clean and comfortable room. This is the 3rd time I have stayed at the hotel, and it's great. The breakfast is brilliant. Plenty of choice and it's nice and relaxed.
Stayed 2 nights in Jan 2024

8/10 Good

Robyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and clean. Beautiful view with large balcony
Stayed 2 nights in Dec 2023

10/10 Excellent

Nilian

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice hotel,
Stayed 2 nights in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
December in the sun
Stayed 1 night in Dec 2023

8/10 Good

Kenneth

Stayed 4 nights in Nov 2023

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice short stay, quick stroll to Postiguet Beach. Staff very helpful. Bar/lounge area a bit soulless and basic. Solid breakfast buffet.
Stayed 3 nights in Oct 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property, if with somewhat dated rooms Staff were friendly and efficient with requests. Dining room was great; breakfast service is worth the €13 a day. Bar areas were clean, easily accessible, staff made me feel welcome. Pool was just cool enough to be refreshing on moderate afternoons. Sun deck was semi-private, can’t be seen from the street. Room was clean, quiet, and comfortable. WiFi is good, some slower times but still very reliable. Overall a great value for the price. Also they have a kid friendly area.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kathleen

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Strong shower, lots of hot water, nice pool with lots of loungers on deck, excellent service in Spanish & English. Good breakfast buffet, had some things for celiac which was nice, great coffee machine. I would suggest a fresh juice option (even at extra cost), & there was only 1 meal at pool bar/restaurant that was gluten-free. Can use pool before & after check in, & is shower by pool. Wifi worked 90% of the time. Gym is small but not bad. Spain was having a heat wave so AC was rarely enough everywhere in south of country. Room big & clean, lots of big towels, decent bed & frig, gel & lotion only. Balcony was large but enclosed on all but 1 side with window. I prefer a balcony that extends, but probably too hot anyway. Walls are thin so I had to knock on neighbour’s door at 11:30pm & 2am to ask to lower their voices. Location is fabulous, 20 min walk to beach, town, mall & movie theatre, right at foot of Castillo so no real view. On bus/tram line. My only complaint is the AC vent sucks air from somewhere where people smoke. I eventually turned it off as I’d rather deal with humidity & street noise than smoke. It was so bad in the bathroom I had to close the door & hold my breath sometimes when I went in. If they made this whole hotel smoke-free (including the outdoor areas), I would recommend it without reservation. They couldn’t tell me where the vent sourced & there were no other balcony rooms free. Really nice staff.
View from room: I had to sit on the table to put my feet up as windows are waist high.
Stayed 4 nights in Oct 2023

8/10 Good

henning

Stayed 1 night in Sep 2023

4/10 Poor

Katri

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are very dated, nothing like the images on their site, definitely nothing premium about it. Pool is very small with sun tan lotion floating on top. Entering the hotel the clerk was in a verbal argument with a customer regarding pool towels, lobby and public spaces smelled. Breakfast was the only a bit nice but seating was like in a school cafeteria.
Stayed 2 nights in Sep 2023

6/10 Okay

Caroline

Stayed 1 night in Jul 2023