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"We checked in without any problems and were directed to our room. However, much to our astonishment, two ladies were in the room with hand luggage. I ... " More
27 Jul 2024 by Guest Experience Team
Dear ElizabethThank you very much for the 5 star review! Kind regards,
27 Jul 2024 by Guest Experience Team
Dear RobertThank you for reviewing your stay.Looking forward to welcoming you againKind regards.
9 Mar 2024 by Rebeca Moya. Guest Experience Coordinator.
Dear Veronica,We would like to thank you for taking the time to leave this review about your recent visit.We regret the discomfort caused by the unexpected encounter in your room, rest assured, ensuring the privacy and security of our guests is paramount, and we take measures to prevent such occurrences. Additionally, we apologize if the service did not meet your expectations on this occasion. Our service culture aims for warmth and professionalism, and we are disheartened if we fell short.Please know that our team is committed to fostering a positive atmosphere where every guest feels valued and respected.We hope to have the opportunity of welcoming you back. Kind regards,Rebeca Moya.Guest Experience Coordinator.
22 Feb 2024 by Rebeca Moya. Guest Experience Coordinador
Dear Susan,Thank you for taking the time to provide us with your feedback.We are thrilled to hear that our gastronomic experiences met your expectations, from the extensive breakfast options to the delightful three-course evening meals. Our dedicated team appreciates your recognition of their hard work, as we strive to deliver a service culture focused on the well-being of our guests. While there is ongoing work in the surrounding area, we are glad to know it did not detract from the enjoyment of your stay. Rest assured, our team is committed to providing a serene room experience, with our soundproof rooms designed to ensure a peaceful environment.We hope to have the opportunity to welcome you back in the future for an improved experience.Kind regards,Rebeca Moya.Guest Experience Coordinador
14 Nov 2024 by Guest Experience Team
Sehr geehrte Dame, wir bedanken uns für Ihre Bewertung.Schön, dass Sie Ihren Aufenthalt insgesamt genossen haben.Wir bedauern es jedoch sehr, dass unser Hotel Ihre Erwartungen nicht vollständig erfüllen konnte. Wir möchten uns für die Unannehmlichkeiten bezüglich der Geräuschkulisse entschuldigen. In solchen Fällen können Sie sich immer gerne direkt an unser Personal wenden, damit unsere Mitarbeiter dabei behilflich sein können, eine gute Lösung zu finden.Hoffentlich können wir Sie in der Zukunft von unserem Haus überzeugen.Freundliche Grüße,Guest Experience Team
12 May 2024 by Guest Experience Team
Dear Jessica,We'd like to thank you for this positive feedback about your stay in our hotel.We strive to create a memorable experience for every guest and are delighted that you had such an enjoyable experience with us. Your mention of our dedicated team members will encourage us to continue upholding our high standards.It would be our pleasure to have you return on another occasion.Very best wishes,Guest Experience Team
7 Apr 2024 by Guest Experience Team
Apreciada Sra. Giovanna, Ha sido un placer recibir su última visita y su excelente valoración.Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos de saber que todo estuvo a su gusto.Esperamos poder ofrecerle nuevas experiencias muy pronto. Reciba nuestros mejores saludos,Guest Experience Team
7 Apr 2024 by Guest Experience Team
Dear Sir, Many thanks for having taken the time to review your stay.Your comfort is one of our top priorities, so please know that we are looking into the matter and apologise for any inconvenience. We urge our guests to let us know immediately of any issues so that we may find a solution. Thank you for bringing this to our attention.We hope to welcome you back for another holiday. All the bestGuest Experience Team
3 Mar 2024 by Guest Experience Team
Dear Mrs. Liliana,Please accept our thanks for your kind review regarding your stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Guest Experience Team
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Melia Alicante. The hotel can provide concierge services and wedding services. A complete renovation of Melia Alicante was completed in February 2024. This 4-star Alicante hotel is smoke free.
Available in some public areas: Free WiFi
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Melia Alicante offers 546 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. LED televisions come with satellite channels. This Alicante hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Trasluz Restaurant – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
BLUE – This rooftop bar is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.
Bribone – This cocktail bar specialises in Mediterranean cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Open daily.
Salón Gran Postiguet – Overlooking the ocean, this buffet restaurant only serves breakfast. Open daily.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note: Drinks are not included in Half Board and Full Board rates.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
