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DoubleTree by Hilton Alice Springs

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Alice Springs

Exterior
Fitness facility
Meeting facility
Double Room, Mountain View | Minibar, in-room safe, desk, iron/ironing board
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
82 Barrett Drive, Desert Springs, NT, 0870
  • Lasseters Casino
    4 min walk
  • Saltbush
    2 min walk
  • Ciccone Alice Springs Station
    4 min drive
  • Alice Springs, NT (ASP)
    12 min drive

Room options

View all photos for Premier Suite, 1 King Bed, Mountain View

Premier Suite, 1 King Bed, Mountain View | Living area | 55-inch LCD TV with cable channels, TV, pay films

Premier Suite, 1 King Bed, Mountain View

  • 120 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Minibar, in-room safe, desk, iron/ironing board

Double Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Mountain View

Junior Suite, 2 Double Beds, Mountain View | Living area | 55-inch LCD TV with cable channels, TV, pay films

Junior Suite, 2 Double Beds, Mountain View

  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View | Minibar, in-room safe, desk, iron/ironing board

Double Room, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mountain View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mountain View

Junior Suite, 1 King Bed, Mountain View | Living area | 55-inch LCD TV with cable channels, TV, pay films

Junior Suite, 1 King Bed, Mountain View

  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Suite with Mountain View

Minibar, in-room safe, desk, iron/ironing board

Premier King Suite with Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Room with Mountain View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Two Double Room with Mountain View

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Two Double Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Two Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior King Suite with Mountain View

Minibar, in-room safe, desk, iron/ironing board

Junior King Suite with Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with Mountain View

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room with Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Accessible King Room

Minibar, in-room safe, desk, iron/ironing board

Accessible King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Two Double Suite with Mountain View

Minibar, in-room safe, desk, iron/ironing board

Junior Two Double Suite with Mountain View

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Crowne Plaza Alice Springs Lasseters, an IHG Hotel

Pool
Hot tub
Spa
Kids pool
4.2 out of 5, Very good, (1001)
The price is €113
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Crowne Plaza Alice Springs Lasseters, an IHG Hotel

About this property

DoubleTree by Hilton Alice Springs

Alice Springs hotel in Desert Springs with 2 restaurants and bars/lounges
This hotel features 2 restaurants, an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, outdoor tennis courts and a sauna are on-site.
DoubleTree by Hilton Alice Springs offers 235 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 55-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Alice Springs hotel provides wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in February 2020.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Alice Springs. During your stay, you're just a quick walk from Lasseters Casino. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Asian cuisine at Hanuman, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and a sauna
  • Just a 4-minute walk from Lasseters Casino and 5 minutes on foot from Alice Springs Convention Centre
DoubleTree by Hilton Alice Springs offers its guests a kids' pool, an outdoor pool, outdoor tennis courts, and a sauna. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 7535 square feet (700 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Alice Springs. Free self parking is available. A complete renovation of DoubleTree by Hilton Alice Springs was completed in February 2020.

Smoking is allowed in designated areas at this Alice Springs hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.
Hanuman – This restaurant specialises in Asian cuisine and serves lunch and dinner. Reservations are required.
Deck Eatery & Bar – This gastropub specialises in local and international cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
Saltbush – This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Farsi, Hindi, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: AUD 29 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Deck Eatery & Bar
  • Hanuman
  • Saltbush

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,535 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 29 per person
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Rollaway bed fee: AUD 45.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alice Springs DoubleTree
Alice Springs DoubleTree Hilton
Alice Springs Hilton
DoubleTree Alice Springs
DoubleTree Hilton Alice Springs
DoubleTree Hilton Hotel Alice Springs
Hilton Alice Springs
Hilton DoubleTree Alice Springs
DoubleTree Hilton Alice Springs Hotel
DoubleTree by Hilton Alice Springs Hotel
DoubleTree by Hilton Alice Springs Desert Springs
DoubleTree by Hilton Alice Springs Hotel Desert Springs

DoubleTree by Hilton Alice Springs Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 364 out of 1000 reviews" "
Rating 8 - Good. 415 out of 1000 reviews" "
Rating 6 - Okay. 150 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Leisa

Disliked: Cleanliness
Unable to pay cash then got charged a surcharge. Was told days before i could pay cash. Grounds around pool weren't great, nor were the surrounding facilities open, expected more with the name Hilton.
Stayed 2 nights in Sep 2024

2/10 Terrible

Mark

Disliked: Staff & service
Ripped off by Wotif and Hilton. Click bait to a Non Refundable deal, how appallling.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sireli

Liked: Cleanliness, amenities
The service was great and beyond imagination
Stayed 2 nights in Sep 2024

6/10 Okay

andrew

Liked: Cleanliness, staff & service
The shower requires improvement. The water pressure is very low and the shower very average.
Stayed 3 nights in Aug 2024

8/10 Good

Roslyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming and allowed the checkin process smooth. The room was excellent howecer the only minor issue withbit was the shower temperature it was more hot water than cold couldnt get a balance with it. Thanks
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower/bath combo is not good for me as I’m in my 70s so we won’t be returning
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, modern room which made our stay relaxing especially coming out the outback, dusty experience. Staff and check in easy. Disappointing that evening TV entertainment was very limited with cost involved to watch a movie. I happened to connect my device to watch Netflix but after 1 hour it expired from hotel policy. Would I stay again, probably not. Those little things do make a difference, listen up Mr manager
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and restaurants; prime location
Our room was very comfortable, and we had two very good dinners at the Australian-style restaurant. We enjoyed sitting on the patio around sunset and watching the birds and rabbits. Check-in did not go smoothly at all. Although our room was pre-paid, the hotel could not locate our reservation when we arrived. It took about two hours to get everything straightened out. Hotels.com staff on the phone was excellent in solving the issue and we don't think at fault in any way. The desk staff was also kind and helpful in finding the reservation. Still, this lost reservation cost us a couple hours of our sightseeing time and was not the desired way to arrive after a long flight. The dinners at the Saltbush restaurant were great and service there was excellent. The pool looked beautiful, and I wished we had time to enjoy it. There is little to no concierge or tourist information available at the hotel. Still, the town is relatively small and we were able to use taxis to get around and explore it easily enough. We loved Alice Springs and the Hilton seems like one of the best choices available.
Stayed 1 night in Aug 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, although I found the texting to be a bit annoying. Good reception lounge area to wait for tour transfers. Comfortable bed, pillows all huge. Nice bathroom. I got an upgrade to a mountain view room which was nice. The view wasn’t that spectacular though. Faced mostly onto the golf driving range.
Stayed 1 night in Aug 2024

10/10 Excellent

Rock

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
only stayed one night. comfortable beds and clean. it was a sunday night and both restaurants were pretty busy. no real insight although the front staff were very friendly and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
A Cold Stay
I was at the Double Tree for about 10 days and sadly left a little underwhelmed with my experience. The facility is nice enough with a rather grand lobby which is home to two restaurants and a nice lounge area. The gym is fairly decent but unfortunately it requires you to leave the bldg to access it. The laundry facility is very convenient if you there for an extended stay but sadly two of the dryers weren't working which is a majoy inconvenience considering the laundry room was in heavy use resulting in wait times for a dryer unless you went early in the morning or late at night. The major letdowns were the heat not working in the room during my winter stay and soap suds from the shower coming up from the floor drain in the bathroom. I brought the heating issue to the front desk and it seemed that someone just came to the room and set the thermostat to 38 degrees which did absolutely nothing. On the plus side the staff was very nice and there are a couple restaurants and a casino within close walking distance. Unless you're a Hilton member I would recommend exploring the hotel by the casino on your next visit to the ASP.
Stayed 9 nights in Jul 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Disliked: Staff & service
Basic reception skills lacking. Pool area getting very shabby. Restaurant staff the only redeeming feature of this facility
Stayed 2 nights in Jul 2024

8/10 Good

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities
The heated pool was not heated, thus was freezing. Otherwise a good place to stay.
Stayed 1 night in Jul 2024

6/10 Okay

Claire

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is dated even though renovations had been done recently. The bathroom had a new toilet, sink, taps; however, the tiling should have also been renovated and the bath tub removed for a walk in shower. I just can't understand why you would do half the job? At the main entrance of the hotel there was a peddler sitting on the sidewalk selling goods while another was standing in the bushes. The car park was frustrating as it was gated, but the swipe card never worked. This is a 3 star hotel at best.
Stayed 1 night in Jun 2024

8/10 Good

Livia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall hotel and faculties where good. The access to rooms via parking lot not great and condition of parking lot was challenging to roll suitcases.
Stayed 1 night in Jul 2024

6/10 Okay

Rod

Liked: Cleanliness
The $6 charge every time you used in-room dinning is an unethical gouge
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Jandu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, 5 star rooms
Stayed 2 nights in May 2024

6/10 Okay

Charlie

Stayed 3 nights in Apr 2024

10/10 Excellent

Tracey, Montclair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Nice bar and restaurants! Our breakfast was included and it had lots of variety including a chef making to order omelettes, eggs, etc. Lovely pool area! We would come back again!
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in staff was exceptional, the hotel looked great, the pool was in great shape, the breakfast staff and food was great, and the room was very nice. The issue was we had no AC and it was too hot in the room to sleep. Reported issue the first morning, but no one came to fix it. Lucky the weather turned cooler.
Stayed 3 nights in Mar 2024