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4.0 out of 5

"Hotel has a nice reception & lobby area but that's about it. The rooms and facilities are all really dated. Our room had a broken toilet, desk lamp, t ... " More

By a verified traveller on Fri 31 Mar 2017

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Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Suite, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 2 Double Beds, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Alice Springs. During your stay, you're just a quick walk from Lasseters Casino. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Asian cuisine at Hanuman, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and a sauna
  • Just a 4-minute walk from Lasseters Casino and 5 minutes on foot from Alice Springs Convention Centre

DoubleTree by Hilton Alice Springs ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for DoubleTree by Hilton Alice Springs

Everyone (3) Other (1)
3 out of 5

Dated hotel. Needs a refurb. 3 star at best.

Hotel has a nice reception & lobby area but that's about it. The rooms and facilities are all really dated. Our room had a broken toilet, desk lamp, towel hanger in bathroom and security chain. Asked to move rooms but staff refused and sent out a repair man. Fixed the security chain but toilet broke again the same day. The swimming pool was old and run down. Old white plastic chairs around the pool.(The sort you normally see people leaving at the tip) The sauna was so dirty you couldn't use it. The health club was again really old, most machines were broken or so old they didn't work properly. Small indoor plunge pool again full of dirt so couldn't be used. Would recommend this hotel. They are obviously very busy with tourists but it's really evident they don't invest any of their profits into the hotel. It's a 3 star at best.

Posted by on 31 Mar 2017

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4 out of 5

Schöne Anlage. ..leider nicht zentral

Wir haben das Hotel Vor und nach der uluru-Tour gebucht. Getränke sehr teuer

Posted by on 8 Jan 2018

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4 out of 5

Séjour à Alice Springs

Pros: L'espace piscine , les bassins d'eau avec poissons et le Paon qui se promène dehors. L'hôtel est très airé et spacieux
Location: Un peu à l'extérieur de la ville, possibilité de Shuttle bus ?
Le personnel était accueillant , mais ne savait pas grand chose pour les renseignements pour la location des voitures en ville. L'hôtel est lumineux et agréable. Dommage qu'il n'y a pas un espace bar proprement dit. Le lieu qui fait Bar/ lounge est aussi un restaurant et très convoité pour les tables.

Posted by , from Switzerland on 22 Jul 2017

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5 out of 5

Vorbildliche Hotel

War dort nur für eine Nacht schon am Empfang bin ich sehr gut empfangene vorden, das Zimmer ist sehr sauber es nichts gefehlt und war sehr bequem für ein Hotel Zimmer ist der Raum eine grosszügige Grösse kann nur weiter empfehlen

Posted by on 26 Jan 2016

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About the DoubleTree by Hilton Alice Springs

Location 82 Barrett Drive, Desert Springs, NT 0870

Property Features

DoubleTree by Hilton Alice Springs offers its guests a kids' pool, an outdoor pool, outdoor tennis courts, and a sauna. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 7535 square feet (700 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Alice Springs. Free self parking is available. A complete renovation of DoubleTree by Hilton Alice Springs was completed in February 2020. Smoking is allowed in designated areas at this Alice Springs hotel.

  • 235 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 7535 sq ft of conference space
  • 700 sq. m of conference space
  • Built in 2013
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ciccone Alice Springs Station (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Alice Springs offers 235 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 55-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Alice Springs hotel provides wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in February 2020.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.

Hanuman – This restaurant specialises in Asian cuisine and serves lunch and dinner. Reservations are required.

Deck Eatery & Bar – This gastropub specialises in local and international cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

Saltbush – This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a 24-hour fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 3
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 29 per person
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Rollaway bed fee: AUD 45.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alice Springs DoubleTree
  • Alice Springs DoubleTree Hilton
  • Alice Springs Hilton
  • DoubleTree Alice Springs
  • DoubleTree Hilton Alice Springs
  • DoubleTree Hilton Hotel Alice Springs
  • Hilton Alice Springs
  • Hilton DoubleTree Alice Springs
  • DoubleTree Hilton Alice Springs Hotel
  • DoubleTree by Hilton Alice Springs Hotel
  • DoubleTree by Hilton Alice Springs Desert Springs
  • DoubleTree by Hilton Alice Springs Hotel Desert Springs

You should know

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.