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Mercure Alice Springs Resort

4.5 star property

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Photo gallery for Mercure Alice Springs Resort

Outdoor pool, pool umbrellas, pool loungers
View from room
Minibar, in-room safe, desk, iron/ironing board
Lobby sitting area
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
34 Stott Terrace, East Side, NT, 0870
  • Todd Mall
    ‪10 min walk‬
  • Lasseters Casino
    ‪5 min drive‬
  • Alice Springs Golf Club
    ‪5 min drive‬
  • Alice Springs, NT (ASP)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, Multiple Beds

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Deluxe Room, 2 Queen Beds, Garden View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Garden View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Garden View

  • 34 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

3 restaurants, breakfast served

Crowne Plaza Alice Springs Lasseters by IHG

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, (1001)
The price is €110
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Crowne Plaza Alice Springs Lasseters by IHG

About this property

Mercure Alice Springs Resort

Riverwalk hotel with fitness centre and 24-hour front desk
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and dry cleaning are on-site. Housekeeping is available on request.
Mercure Alice Springs Resort offers 139 accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Alice Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Alice Springs Resort. During your stay, you're just a quick walk from Olive Pink Botanic Garden. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a poolside location while dining at Barra on Todd Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Within a 10-minute walk of Olive Pink Botanic Garden and Mbantua Fine Art Gallery and Cultural Museum
Mercure Alice Springs Resort offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 4 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the luxury Mercure Alice Springs Resort. Self parking is free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Barra on Todd Restaurant – This poolside restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: AUD 20 to 35 for adults and AUD 12 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Barra on Todd Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 49

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 20 to 35 for adults and AUD 12 to 15 for children
  • Late check-out fee: AUD 49 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Alice Springs Chifley
Alice Springs Chifley Resort
Alice Springs Resort
Chifley Alice Springs
Mercure Alice Springs Resort Opening July 2017
Chifley Resort
Chifley Resort Alice Springs
Resort Alice Springs
Mercure Resort Opening July 2017
Mercure Alice Springs Opening July 2017
Mercure Opening July 2017
Mercure Alice Springs
Chifley Alice Springs Resort
Mercure Alice Springs Resort (Opening July 2017)
Mercure Alice Springs Side
Mercure Alice Springs Resort Hotel
Mercure Alice Springs Resort East Side
Mercure Alice Springs Resort Hotel East Side

Mercure Alice Springs Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 387 out of 1001 reviews
Rating 8 - Good. 427 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Patrick

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
In general the property was fairly maintained and in a convenient location however there wasn’t much on the menu for dinner.
Stayed 3 nights in Dec 2024

6/10 Okay

Christopher

Travelled with partner
Liked: Staff & service
I couldn't fault the staff, they were all friendly and helpful. However, there were a few negative points: The chairs in the dining room needed a good clean. The glass fencing around the pool were smeary and needed cleaning. The rubbish bin by the pool wasn't emptied for at least a couple of days. Alice Springs itself did not feel safe at all, even during the day, so we did not venture out in the evening - I realise this is no fault of the hotel but it would have been nice if we were warned about this when checking in. Finally, about a month before we were due to arrive our flight got changed which meant we wouldn't arrive until a day later. Despite contacting the hotel they wouldn't refund for the first day and didn't even offer a room upgrade. It is a shame about these points, as it wouldn't take much effort to bring it round. But instead it just felt a little tired and neglected.
Stayed 5 nights in Dec 2024

2/10 Terrible

Kimberli

Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Dec 2024

6/10 Okay

Kimberli

Stayed 1 night in Nov 2024

6/10 Okay

Catherine

Travelled with family
This property is clean but needs updating. The location is beautiful, though.
Stayed 1 night in Dec 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Nov 2024

8/10 Good

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

BEZEL

Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice room. Brilliant luggage lift for rooms on second floor. Excellent breakfasts but reserve ahead for better price. Tasty dinners. Helpful reception staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying will definitely return on next trip
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

oluwaseun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Oct 2024

6/10 Okay

Annette

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Phil

Travelled with family
Disliked: Amenities
Very noisy until 1am from parties hosted at the venue.
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the creature comforts
Great launching pad for day trips to the surrounding areas. The pool was a welcome sight after a day in the heat.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Needs modernisation
Condition of the room was ok but decor was dated. No USB ports and no spare power points near the beds was frustrating. The pool was great and very refreshing. Town centre was 5 minutes walk away so very convenient.
Stayed 2 nights in Aug 2024

8/10 Good

Juergen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience over all!👍
Stayed 1 night in Aug 2024

10/10 Excellent

Janette, Sydney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Last minute booking. Pleasantly surprised, short walk to center of town. Beds were so comfortable, crisp white linen ensured we were able to catch up on some much needed sleep. I’d recommend this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024