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The Dostyk Hotel

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Dostyk Hotel

Lobby
Breakfast, lunch, dinner served; local cuisine
Indoor pool
Bar (on property)
Front of property – evening/night

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Gym
  • Breakfast available

Explore the area

Map
36 Kurmangazy Street, Almaty, 050021
  • Almaty Opera House
    12 min walk
  • Frau Irma
    2 min walk
  • Almaly
    14 min walk
  • Almaty (ALA-Almaty Intl.)
    29 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Suite

Executive Suite | Living area | LED TV, pay films

Executive Suite

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 150 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

About this property

The Dostyk Hotel

Luxury Almaty hotel in Medeu District with a full-service spa
This hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
The Dostyk Hotel offers 72 accommodations with minibars and a safe. Beds feature premium bedding. LED televisions come with digital channels and pay-per-view films. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.
During your stay at The Dostyk Hotel, you're just a quick walk from Geology Museum. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Orange
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body wraps, body scrubs or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 12 minutes by foot from Almaty Opera House and a 2-minute drive from National Museum of Kazakhstan
  • Airport and local-area shuttle service available for a fee
  • Pets welcome free of charge
The Dostyk Hotel offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A hot tub, a sauna, and spa services are also featured at the luxury The Dostyk Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Almaty hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Orange – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bastau – On-site bar. Open 24 hours.
24-hour room service is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KZT 3,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bastau
  • Orange

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5600.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 3500 per person
  • Airport shuttle fee: KZT 4480 per room (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The Dostyk Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 941140000398

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Dostyk
Dostyk Almaty
Dostyk Hotel
Dostyk Hotel Almaty
The Dostyk Hotel Hotel
The Dostyk Hotel Almaty
The Dostyk Hotel Hotel Almaty

The Dostyk Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 115 reviews" "
Rating 8 - Good. 43 out of 115 reviews" "
Rating 6 - Okay. 6 out of 115 reviews" "
Rating 4 - Poor. 1 out of 115 reviews" "
Rating 2 - Terrible. 0 out of 115 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Shops on the first floor were never open, the majority of staff had no ideas or references for shopping. Very limited ability to charge to room (results in multiple charges and fees for international visitors). Overall, these were small things as the hotel is lovely, the rooms comfortable, the location excellent, and several staff members (Svitlana at reception) are exceptional.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Zhanat

Stayed 8 nights in May 2024

10/10 Excellent

Ilya

Liked: Cleanliness, amenities, property conditions & facilities
Very special and clean room. I will stay at Dostyk again!
Stayed 1 night in Apr 2024

10/10 Excellent

Marek, Lugano

Stayed 1 night in Apr 2024

10/10 Excellent

Konstantin, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place, testy food, Next time travel only Dostyk Hotel !
Stayed 8 nights in Jan 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Yan

Stayed 6 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Ok
Good location Staff helpful Never a five star hotel Souless, dated and rooms have zero soundproofing. Worst thing was half a weeks laundry cost $80 to do!! Daylight robbery. Overall it was fine, but nothing special.
Stayed 4 nights in Nov 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel stay was amazing. Very helpful front desk and hotel staff. Rooms were clean and comfortable. Many of the staff spoke English and were very helpful on local information and suggestions. Housekeeping staff were there every morning and supplied water, tea and coffee to our room. Our original stay was for 7 days but we had to extend our stay twice, and the hotel staff took care of everything. We had the breakfast buffet every morning and were very pleased with the food selections. We will stay here again whenever we return to Almaty!
Stayed 6 nights in Sep 2023

6/10 Okay

Bachaar

Stayed 2 nights in Aug 2023

10/10 Excellent

Catherine

Stayed 2 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel in Almaty. The breakfast was great. Rooms were really bright, very clean and spacious. Staff was super helpful. Overall it was perfect and no complaints whatsoever. Will stay again if I’m ever back in Almaty.
Stayed 2 nights in Aug 2023

10/10 Excellent

Trinidad, Quezon City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in as a VIP access was granted at 11 am. Late check-out was also given to us. Airport transfers were done for us. Friendly and helpful front desk and staff. The place is within walking distance to popular Almaty attractions.
Stayed 1 night in May 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit Almaty at least ones a year for one or two weeks for the past 8 years I always stay at the Dostyk. Love the Place, the staff are very professional, polite, helpful. The location is very convenient. The food at the restaurant and bar suburb, kudos to the chef Alecksandr Fomich, he never disappoints. The rooms are a little outdated, however clean and very comfortable. I wish they would install a railing on the front steps. In the winter it makes me nervous because of the possibility of slipping. I will definitely be back.
Stayed 8 nights in Feb 2023

6/10 Okay

Magdalena Ewa

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the middle of everything

10/10 Excellent

Shadman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Grat stay, friendly staff, front desk was very helpful when I had an emergency and needed to go to a hospital, they arranged everything including Taxi to hospital, who refused to take any money for the ride. That was very kind and helpful from the Hotel and the Taxi driver side. All I can say is THANKS
Stayed 4 nights in Aug 2022

10/10 Excellent

Tetiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very nice and pleasant. The food was delicious. One little thing - our air conditioner leaked over night but over all we loved everything.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars deserved.
Amazing hotel with all the amenities. Food and service is incredible. Location is perfect.
Stayed 6 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Convient to good food, shopping, transport and all city sights/amenities. Staff and services are top quality.
Stayed 14 nights in Dec 2020

10/10 Excellent

Michiel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room is bigger than average clean very big comfortable bed. Our 15 month old baby had a nice comfortable crib too. Due to COVID measures the restaurant and swimming pool were not open. Hotel is in a wealthy part of the city’s very close to restaurants and cafes. We had a great stay. Staff was very helpful and friendly. We will stay here again
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2019