Hotel Royal Santana

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February 2025

Photo gallery for Hotel Royal Santana

Check-in/check-out kiosk
Mountain view
Hiking
International cuisine
View from property

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Bruckenstrasse 24, Altenahr, 53505
  • Ahr
    1 min walk
  • Station Altenahr
    4 min walk
  • Are Castle
    6 min walk
  • Cologne (CGN-Cologne - Bonn)
    38 min drive

Room options

Standard Double Room, Non Smoking, Vineyard View

  • 21 sq m
  • Vineyard view
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, Non Smoking, Mountain View

  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Royal Santana

All-inclusive hotel with casino and free breakfast
Along with a casino, this smoke-free hotel has a restaurant and a nightclub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and dry cleaning are on-site.
Hotel Royal Santana offers 69 accommodations with a hairdryer and free toiletries. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Royal Santana, you're just a quick walk from Ahr. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Aggi's Kaminstube
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, bicycles to rent and hiking/biking trails
  • Steps from Ahr and Parish Church of the Annunciation
  • Airport and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Hotel Royal Santana is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A casino, a nightclub, and a fitness centre are also featured at Hotel Royal Santana. A round-trip airport shuttle and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This Altenahr hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
Aggi's Kaminstube – This restaurant specialises in international cuisine and only serves dinner.
On-site venue No. 2 – bar. Open daily.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

Arabic, English, French, German, Italian, Turkish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aggi's Kaminstube

Things to do

  • Bicycle rentals
  • Casino
  • Gym
  • Hiking/biking trails
  • Library
  • Nightclub

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8 PM
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 9 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 9 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards
The front desk at this property is open daily from 8 AM - 8 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Zum weißen Kreuz Altenahr
Zum weißen Kreuz Altenahr
Hotel Royal Santana Hotel
Hotel Royal Santana Altenahr
Hotel Royal Santana All Inclusive
Hotel Royal Santana Hotel Altenahr

Hotel Royal Santana Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 5 out of 11 reviews" "
Rating 4 - Poor. 3 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr nettes Hotelzimmer mit guter Ausgangslage für eine Wanderung auf dem Rotweinwanderweg
Stayed 1 night in Sep 2018

8/10 Good

Bine, Köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zentral gelegenes Hotel
Zental gelegenes Hotel. Nettes Personal an der Rezeption.
Stayed 1 night in Sep 2018

6/10 Okay

Conny, Jüchen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
nettes Hotel, allerdings etwas überaltert
Netter Empfang und alles sehr sauber, allerdings dringend Renovierungs- bedürftig und Handtücher müssten ringend NEU
Stayed 1 night in May 2018

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Teleurstellend
Zeer gedateerde kamers, piepkleine bedden, slecht sluitende deuren, geluiden uit naast gelegen kamer komen dwars door de muur, geen lees lampje, enige positieve was ligging en ontbijt
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Bof
Pas d'insonorisation des murs, on entends son voisin ronfler, poils dans les draps, enfin très moyen
Stayed 2 nights in Oct 2017

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2017

6/10 Okay

Somonh

Stayed 2 nights in Sep 2017

6/10 Okay

Christoph

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2017

4/10 Poor

DOMINIQUE

Liked: Cleanliness
Bof
Arrivé un dimanche soir à 22h, tout était fermé. Il a fallu batailler pour la chambre, de plus pas d'Internet dans les chambres, connexion faible...
Stayed 5 nights in Jun 2017