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Quality Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn

Free buffet breakfast
Iron/ironing board, cots/infant beds, rollaway beds, free WiFi
Lobby
Lobby
Business centre

Reviews

5.4 out of 10

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
1515 I-40 E, Amarillo, TX, 79102
  • American Quarter Horse Hall of Fame
    16 min walk
  • American Quarter Horse Association
    18 min walk
  • Hodgetown Stadium
    3 min drive
  • Amarillo, TX (TDW-Tradewind)
    5 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Upper Floor)

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking (Upper Floor)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking (Upgrade)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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for 1 night
includes taxes & fees
9 Dec - 10 Dec
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About this property

Quality Inn

Amarillo hotel in Barrio with free breakfast and 24-hour business centre
A 24-hour business centre, coffee/tea in a common area and a seasonal outdoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk.
Quality Inn offers 114 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Amarillo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Quality Inn, you'll be within walking distance of American Quarter Horse Hall of Fame. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Just a 3-minute drive from Globe-News Center and a few minutes from American Quarter Horse Association
  • Pets welcome for a fee
Public spaces have free WiFi and wired Internet. You'll find a 24-hour business centre on site. Free breakfast is served. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at Quality Inn. Self parking is free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Amarillo hotel.

Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Amarillo
Quality Inn Amarillo
Quality Inn Hotel
Quality Inn Amarillo
Quality Inn Hotel Amarillo

Quality Inn Reviews

Reviews

5.4
Rating 10 - Excellent. 60 out of 424 reviews" "
Rating 8 - Good. 73 out of 424 reviews" "
Rating 6 - Okay. 83 out of 424 reviews" "
Rating 4 - Poor. 83 out of 424 reviews" "
Rating 2 - Terrible. 125 out of 424 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Caitlyn

Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very nice with check in. The first thing I noticed was the very heavy smell of smoke in my room although I booked a non-smoking room. Flies were all over the place and there were stains on the carpet. The bathroom was very gross with a used pregnancy test in the shower. The ceiling was peeling and overall was not great.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just don’t
The clerk was unable to figure out how to confirm. I already paid for reservation and asked for my card again several times. When finally getting to a room without proper check in the room was dirty. The curtains were torn with gaping holes, so there was no privacy. The betting had cigarette burns in it and extremely stained. There were towels and a small bar of soap and size body wash were available.
Stayed 1 night in Aug 2024

2/10 Terrible

Ahmed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tv works no towels no toilet paper
Stayed 3 nights in Aug 2024

4/10 Poor

Elvin

Disliked: Cleanliness, amenities, property conditions & facilities
There was a smoke smell in both of the rooms that were predented to me eventhough the rooms are Non-smoking. I pointed out to the staff that there was a person smoking inside a room next to the one that was assigned to me, but the staff didn't confront him or informed him that smoking is not permitted.
Stayed 2 nights in Aug 2024

4/10 Poor

lara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First Room had dog hair all over the bed, no trash cans and only one towel. We were given a second room which did not have dog hair on the bed but the bedding was stained and torn, there was only 1 towel for the room and when we asked for more, the front desk apologized and said they had been low all week. There was also no toilet paper so i had to go to the desk to get that. There were no blankets on the beds. They had a sheet and then a duvet cover but no actual duvet so it was essentially 2 sheets on the bed. The stairwells were filthy and littered with trash. The mini fridge had someone else's food left in it and the doors on the cabinet were broken and off their hinges. This motel is very run down and so poorly managed and it is obvious the owners and or management does not care. Steer clear of this motel
Stayed 1 night in Aug 2024

2/10 Terrible

Max

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is horrible and so is hotels.com
I booked on hotels.com but when I got to the hotel they told me they had no rooms when we were stranded in Amarillo desperately looking for a place to stay!! The desk clerk was just dismissive - “yeah our rooms didn’t get cleaned to our expectations” so we have no availability! Still haven’t been able to get credit back for the stay I didn’t get to have!!! So disappointed in hotels.com for not fixing this when I reported and it and getting my money back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Jade

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was disgusting with standing water in the tub.
Stayed 2 nights in Jul 2024

2/10 Terrible

Mohammed

They tell people they are serving breakfast while there are no no breakfast except some coffee and milk
Stayed 1 night in Jul 2024

2/10 Terrible

Kelly

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the interstate. Friendly and helpful staff.
Stayed 1 night in Jul 2024

4/10 Poor

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities
It was utter trash
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room was decently clean, a few stains here and there, which is to be expected from an older hotel. Bed was extremely firm, which may not be a bad thing if you like firm mattresses. Front desk staff was kind and helpful. Small issues like a hole in the wall from the door handle, and a missing battery cover on the remote, which isn’t the end of the world.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rethink this place
Typically, when you think about quality inn, you think it’s a relatively safe bet. Not this place after driving 14 hours we were exhausted and ready to crash and driving into the parking lot. We saw multiple vehicles smoking marijuana hanging out making a lot of noise playing super loud music as our welcoming party. Our room had one pillow out of two beds. It smelt white marijuana smoke when we woke up the next morning our eyes were burning and irritated will never ever use quality suites again. This place should be shut down and burn to the ground instead of quality should be called crackhouse.
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Keely

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was so much mold in our room that I broke out in a face rash almost immediately and had to take four Benadryl. I am allergic to mold spores and this is a health and safety issue. Staff was super kind and helpful but overheated and overworked. Management should be ashamed of themselves for subjecting people to this environment.
Stayed 1 night in Jul 2024

10/10 Excellent

michael

Stayed 1 night in Jun 2024

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled the world and this is in my top 10 worst hotels. It smells, the sheets are dirty, there were bugs in the room, the ac worked poorly. If it wasn't the middle of the night when I checked in I would have left. I paid extra to get a bottom floor room because I am handicapped and stairs are very hard amd they told me they don't clean the bottom room and told my husband take it or leave it but we wouldn't get a refund. Don't stay here
Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Jose

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY FROM HERE!
Did not stay. The room was disgusting! Terrible smell that was eye watering. One bed had obvious fluids all over it, still wet. When I checked the mattress for bed bugs the bed was infested. Carpet was sticky as well. The health department needs to visit this property.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jennalee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Dawn

Disliked: Staff & service
Stayed 1 night in Jun 2024