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Hotel & Spa Hacienda Panoaya

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel & Spa Hacienda Panoaya

Garden
Standard Room | Children’s play area – outdoor
Double Room | Bathroom sink
Standard Room | Down duvets, in-room safe, iron/ironing board, bed sheets
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carr Federal México-Cuautla Km 58, Amecameca, MEX, 56900
  • Hacienda Panoaya
    1 min walk
  • Hacienda Panoaya
    1 min walk
  • La Paz Station
    31 min drive
  • Mexico City (MEX-Mexico City Intl.)
    66 min drive

Room options

View all photos for Standard Room

Standard Room | Down duvets, in-room safe, iron/ironing board, bed sheets

Standard Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Down duvets, in-room safe, iron/ironing board, bed sheets

Double Room

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Down duvets, in-room safe, iron/ironing board, bed sheets

Superior Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Room

Coral Clubes Santa María

Pool
Kids pool
Parking included
Free WiFi
3.9 out of 5, Good, (6)
The price is €145
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Coral Clubes Santa María

About this property

Hotel & Spa Hacienda Panoaya

Hotel in Amecameca with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a sauna, coffee/tea in a common area and spa services.
Hotel & Spa Hacienda Panoaya offers 30 accommodations with fireplaces and a safe. Beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries and complimentary toiletries. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and Swedish massages.
During your stay at Hotel & Spa Hacienda Panoaya, you're just a quick walk from Hacienda Panoaya. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages at the spa
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna and a playground
  • Steps from Hacienda Panoaya and a 2-minute drive from Sacromonte National Park
Hotel & Spa Hacienda Panoaya offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A children's pool, spa services, and tour/ticket assistance are also featured at Hotel & Spa Hacienda Panoaya. Free self parking is available.

This 3.5-star Amecameca hotel is smoke free.

Guests are served a free continental breakfast daily from 9:00 AM to 12:30 PM. The hotel hosts a free manager's reception daily.
Hotel & Spa Hacienda Panoaya has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 9:00 AM to 12:30 PM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Children's pool
  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Full-service spa

  • Hot stone massages
  • Swedish massages

Accessibility

  • No lift

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV

More

  • Fireplace
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

& Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel
Hotel & Spa Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel Amecameca

Hotel & Spa Hacienda Panoaya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 93 reviews" "
Rating 8 - Good. 26 out of 93 reviews" "
Rating 6 - Okay. 10 out of 93 reviews" "
Rating 4 - Poor. 2 out of 93 reviews" "
Rating 2 - Terrible. 1 out of 93 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring kids!
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great view of Popocatépetl and Iztaccíhuatl and the staff were very friendly and helpful.
Stayed 1 night in Apr 2024

8/10 Good

Ligia

Stayed 1 night in Dec 2023

10/10 Excellent

Jesus, Boston

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Olivia

Stayed 1 night in Nov 2023

6/10 Okay

Kerri

Travelled with family and small children
Liked: Cleanliness
Very clean and quiet. But, a few important things happened during our stay: 1. The door didn't lock. Front desk told me twice that they had fixed it so i climbed the stairs twice, both times the door opened with just a push again. Down the stairs to insist. It took maintenance 3 tries over a few hours to finally just change the lock entirely. (That included me having to climb the stairs with our luggage at least 3 times; one of the front desk men helped me two of those times thankfully). 2. The sides of the kiddie and adult pools are covered in algae. 3. The water in both pools was cold. My daughter kept shivering. I couldn't even last long in the water myself. I expected warm water due to their advertising "climatizado" but it was definitely not the case. Only the air in the covered pool was warm. No swimming for us. 😕 4. The TV didn't work until someone came to fix it. They said the box had disconnected itself.
Stayed 1 night in May 2023

8/10 Good

ADRIANA

Stayed 1 night in Jul 2022

6/10 Okay

María del Rocío

Stayed 2 nights in Apr 2022

6/10 Okay

gabriela

Stayed 1 night in Feb 2022

10/10 Excellent

Vasthy Azul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana genial
En general estuvo genial ñ, todo muy limpio y con sana distancia. Felicidades!!
Stayed 2 nights in Sep 2021

8/10 Good

Wilber

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Al llegar me comentaron en recepción que no tenían mi reservación y que no tenían lugar, luego lo revisó alguien más y me llevaron a la habitación, la cuál era diferente a la reservada.
Stayed 1 night in Aug 2021

8/10 Good

Amellalli

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location next to the Park/Zoo/Museum is excellent.
Stayed 2 nights in Jun 2021

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es parte de una gran instalación que incluye muchas actividades, especialmente para niños: tirolinas, botes a pedales, muchos tipos de animales, etc. Nos alojamos allí para facilitar el acceso a hacer senderismo en los bosques cercanos, lo cual fue genial. La comida en los restaurantes es de muy buena calidad y el servicio es excelente. Debido a que hay tanta gente (para el hotel y los usuarios diurnos de las comodidades del complejo), puede ser ruidoso. El personal del hotel fue todo muy servicial y amable.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Loved everything that you can do close by. There was no coffee available to anyone until restaurant opened at 9am. Normally by then I’ve already had my third cup of coffee. Security there sucks. Had an incident with a security guard who was rude. What restaurant opens at 9am?
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021

8/10 Good

Armando

Stayed 3 nights in Nov 2020

10/10 Excellent

MARIANA

Stayed 1 night in Nov 2020

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience
Outstanding property. Beautifully landscaped and absolutely clean. Very friendly, warm and proud staff everywhere, from Don José (Don Chucho) in the kitchen/dining area, David our waiter for most of our stay, and Miss Sol at the front desk. Thank you all for making this an unforgettable trip! And those “Chiles en Nogada” to die for !!!
Stayed 4 nights in Aug 2020

10/10 Excellent

Eduardo

Stayed 1 night in Aug 2024

10/10 Excellent

Marlene

Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
El lugar es hermoso, se respira aire fresco y es muy tranquilo. Excelente para disfrutar con familia o amigos
Stayed 1 night in Sep 2024

10/10 Excellent

Luis Antonio

Stayed 1 night in Aug 2024

8/10 Good

Miguel Ángel

Liked: Property conditions & facilities
Muy pequeños los espacios
Stayed 1 night in Jun 2024

8/10 Good

Raul

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
En general el lugar es bueno , el restaurante cierra a las 5 pm sin importar si hay huéspedes o no ! , el personal de recepción es terrible , el trato es nefasto y cero serviciales , te hablan mal , están comiendo , en me celular , el personal de limpieza deja todas las cosas de aseo fuera de las habiataciones . Las instalaciones son buenas pero para turismo falta mucho que hacer ! No regresaba
Stayed 1 night in Aug 2024