Comfort Inn Story City

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Story City

Iron/ironing board, free WiFi, bed sheets
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Exterior
Property amenity
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included

Explore the area

Map
425 Timberland Dr, Story City, IA, 50248
  • Story City Carousel
    17 min walk
  • Jack Trice Stadium
    18 min drive
  • Iowa State University
    19 min drive

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Double Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Comfort Inn Story City

Hotel in Story City with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Comfort Inn Story City offers 59 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This Story City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Story City. During your stay, you'll be within walking distance of Story City Carousel. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a meeting room and a computer
  • On-site recreation includes a gym
  • 15.3 miles (24.6 km) from Iowa State University and 0.9 miles (1.4 km) from Story City Carousel
  • Dogs welcome for a fee (restrictions apply)
Comfort Inn Story City offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at Comfort Inn Story City. Self parking is free.

This Story City hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Story City
Comfort Inn Story City
Comfort Inn Story City, Iowa
Comfort Inn Story City Hotel
Comfort Inn Story City Hotel
Comfort Inn Story City Story City
Comfort Inn Story City Hotel Story City

Comfort Inn Story City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 179 out of 314 reviews" "
Rating 8 - Good. 87 out of 314 reviews" "
Rating 6 - Okay. 27 out of 314 reviews" "
Rating 4 - Poor. 13 out of 314 reviews" "
Rating 2 - Terrible. 8 out of 314 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome all the way around
Stayed 1 night in Aug 2024

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find the entrance
Stayed 1 night in Jul 2024

4/10 Poor

Emma

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not great
Checked in very late after a long day of driving. Got the room key, unloaded the kids and dog at 1:30am to find our key cards don't work. Go back down to desk - to find out the key reader of that room doesn't work and the room shouldn't have been rented. Now, I have 2 kids and a dog all standing in the hallway waiting for another room. The AC unit made a very loud noise all night, making sleeping nearly impossible. The hotel itself was fine, and I hope this was an outlier experience, but left frustrated and exhausted.
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very comfortable. Slept well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room & bathroom roomy & clean. The bed was comfortable. Bathroom had 3 towels, always nice for people with long hair. Hot breakfast. The muffins were delicious. All of the employees were kind & considerate.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jun 2024

10/10 Excellent

Shelly

Fitness center- pool- staff
Stayed 1 night in Jul 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, peaceful, good breakfast, a super variety of tv channels!
Stayed 1 night in Jun 2024

6/10 Okay

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Regina

Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Friendly staff. Lots of parking.
Stayed 1 night in Jun 2024

10/10 Excellent

John, Dubuque

It was fine
Stayed 1 night in Jun 2024

10/10 Excellent

Rachael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff!
Stayed 1 night in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
clean and quiet
Stayed 1 night in May 2024

6/10 Okay

elizabeth

Stayed 1 night in Apr 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Eric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Book this last September for two days. We had no hot water, we told the front desk and the staff said they were waiting for parts. We asked for a different room and we're told they were full. Staff said what do you want us to do. I asked for a refund and they got belligerent. After taking to the manager I was able to get the second day refunded and we left.

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Heather was AMAZING so gracious and helpful ur company should be thankful to have her
Stayed 1 night in May 2024

8/10 Good

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No hot water! Told me when checking out they were still waiting for parts. Nothing worse than cold showers at that price. Otherwise the breakfast was great. Staff was nice and location was good and room was nice.
Stayed 1 night in May 2024

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service
I cannot think of anything that stands out about this property. It would seem to fit in the $80/night category rather than well over $100 that my wife and I paid for a room with one king bed. The toilet was loose on its base, rocking back when we sat on it, the “gym” was a motel room with a tv and elliptical that didn’t work, the treadmills did work, if you like fast food restaurants, you will be happy with the limited offerings. Or, you can drive on - or back - to Ames for a better selection.
Stayed 1 night in May 2024

10/10 Excellent

Becky

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast bar had a great selection!
Stayed 1 night in May 2024

2/10 Terrible

Debra

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Check in was the worst experience I’ve ever I countered. Expedia charged my credit card, DID NOT notified my Comfort Inn with confirmation which took 30 minutes to straighten out! Hotel room had used sheets and bed spread on couch (yuck), full garbage can with food containers in it (yuck) shower was stopped up with 4” of dirty soap water (yuck) and toilet was clogged up! (yuck) After a 10 hour driving trip I really didn’t need this. I voiced my complaints to check out gal at front desk! So dissatisfied with Expedia and Comfort Inn! I have been staying here for 4 years 2 times a year when traveling and have never encountered these issues before 😡😡😡
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. The beds were comfortable. The breakfast was great.
Stayed 1 night in May 2024