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Al-Fanar Palace Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Al-Fanar Palace Hotel

Front of property – evening/night
Reception
Indoor spa tub
Standard Single Room | Living area | TV
TV

Reviews

5.4 out of 10

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Queen Rania Al Abdullah Street, Amman, 11196
  • King Hussein Cancer Center
    16 min walk
  • University of Jordan
    20 min walk
  • Tlaa Al Ali Hospital
    3 min drive
  • Amman (ADJ-Marka)
    13 min drive

Room options

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Triple Room

  • 25.00 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Single Room

  • 25.00 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Double Room

  • 25.00 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Al-Fanar Palace Hotel

Hotel in Amman with health club and sauna
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a rooftop terrace and Access to hot tub are on-site.
Al-Fanar Palace Hotel offers 150 air-conditioned accommodations with minibars and laptop-compatible safes. This Amman hotel provides complimentary wireless Internet access. Bathrooms include a separate bath and shower and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
During your stay at Al-Fanar Palace Hotel, you'll be within walking distance of King Hussein Cancer Center. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 1-minute drive from King Hussein Cancer Center and a few minutes from University of Jordan
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. As a guest of Al-Fanar Palace Hotel, you'll find an outdoor pool, a health club, Access to hot tub, and a sauna. There are 5 meeting rooms available. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and a garden are also featured at Al-Fanar Palace Hotel. Self parking is free.

This 3.5-star Amman hotel is smoke free.

Venice Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Venice Restaurant

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 3 PM
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Al-Fanar Palace Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JOD 35 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property does not have a front desk. The host will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Al-Fanar Palace
Al-Fanar Palace Amman
Al-Fanar Palace Hotel
Al-Fanar Palace Hotel Amman
Al Fanar Palace Hotel
Al-Fanar Palace Hotel Hotel
Al-Fanar Palace Hotel Amman
Al-Fanar Palace Hotel Hotel Amman

Al-Fanar Palace Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 3 out of 26 reviews" "
Rating 8 - Good. 5 out of 26 reviews" "
Rating 6 - Okay. 7 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 8 out of 26 reviews" "

6.0/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Saadeddine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T VISIT
This is a very low level hotel, not worth the stay at all. There's no internet Rooms are dirty AC is not working Plugs are not working, only 1 or 2 There's no cable TV Elevators not working Floors sticky Everyone smokes everywhere
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience at Al-Fanar
Hi there, this was one of the worst Hotels we have ever booked in Amman Jordan. We are from Australia, & New Zealand. We booked a room in January at Al Fanar for 22 nights including breakfast, through the website Hotels.com. Upon arrival at the hotel after 30 hours of travel we were rejected breakfast although we showed evidence on our booking that it included breakfast. I have raised this issue with a person named Lj, who works for Hotels over the phone, i still have this email. Unfortunately, this issue was not resolved and my brother and I spent 22 nights without breakfast at the hotel, as the reception refused to arrange it for us, they asked us for MORE money. In addition, my brother had his phone charger go missing after a room services had happened, and the person at the hotel reception asked us for 4x the price to get us a charger, when in the first place it was not our fault that it went missing. Lack of honesty, they also mentioned to me that it was better to book by paying cash at the reception, because i tried booking another room using the hotels wifi for another group of people, and their wifi didn't allow that option. We have spent a lot of money in this trip expecting for breakfast, to be included and not expecting our personal belongings to go missing. My brother had to go down the road hunting to find another charger. They only like short bookings - 1 or 2 nights maximum 5 nights. Anything more they will treat you unprofessionally.
Stayed 22 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete Dump in less desirable side of Amman
The worst hotel I’ve ever stayed in. I’m no stranger to staying in budget hotels abroad, but this one has been the absolute worst. The hotel is outdated and in horrible shape. Don’t let pictures of the lobby fool you. Our first room was dirty and full of broken/unrepaired items (electrical outlets didn’t work, tub in shower was cracked and dirty, toothbrush holder was hanging off the wall, towel shelf was hanging off the wall, peep hole in our door was cracks and unusable, room phone didn’t work, curtains were dusty, lamps were broken, etc...). The worst part about our room was ants (we were on the 4th floor), and flies that kept coming out of a drain in the bathroom floor. After tolerating our first room for a few days, we finally asked for a new room. The new room still had flies coming out of the floor in the bathroom and the safe didn’t work. I ended up carrying all of our cash around on my person because I had so much distrust for this hotel. On top of all the frustration we were feeling due to the abhorrent state of our first room, the manager blamed us for staying in a room we weren’t happy with! Also, hotel staff flagged down cabs for us twice and, unbeknownst to us until the end of our cab rides, had agreed with the cab drivers on a rediculous sum for the cab fare that was more than it should have cost. This hotel should not be recommended to anyone. It was a complete dump on the less desirable side of Amman. Almost ruined our entire trip. Sad, but true.
Stayed 11 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities
Fair price 2.5 stars quality if you dont expect much it will be ok
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
not clean at all !! the room are very smelly and the hotel inside looks very old ! by the way the staff are friendly.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

2/10 Terrible

Imad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's dirty, this place is not worth 3,1/2 star its old building and dirty with no service

6/10 Okay

Beachygal, berkeley,ca

Liked: Staff & service
Here on a tour...
As far as three stars go-especially in capital cities- it is okay. I had a friendly greeting at 3 am when I arrived. Got to sleep comfortably until a harpy rang early looking for payment. Hotel shows its age and chain lock is feebly attached to molding that falls off at slightest touch. A bit far from things. But staff are friendly and the buffet breakfast is very good- great foool. Sure wish the lovely terrace was non-smoking but too common here.

2/10 Terrible

omar , N

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Cockroach was killed by me in room, water was cut off and toilet didn't work and they didn't move us to another room

8/10 Good

hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
encouyrage others to stay in al fanar
it was good and comfortable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
it is very clean and quite hotel. supportive staff

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad and noisy hotel
We had very bad experience with rude staff.. they did not even clean our room ..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
This hotel literally has everything you need. Gym, pool, jacuzzi, and the rooms are extremely spacious. My friends and I went and we had such an amazing time there. The hotel staff was extremely helpful and friendly. They really went out of their way to help us out. If I ever go back to Jordan again, I will definitely stay there! =)

6/10 Okay

Marc, Quebec, Canada

Disliked: Staff & service
We were expecting more !
The room was huge but a little "overdue". We ask ourself if it was an "internet" room for those who doesn't pay the whole amount. We were on the army floor. Yes, all the other rooms were filled with Palestinian police sharing their rooms with another soldier. The carpet was a little crappy with burnt mark and all these stuff. But the bed was huge and comfortable and the soldiers were silent after 10 pm. The staff was too busy to take a real care of us. Attention !!! When we register, the guy dropped our Israeli visas on the floor behind the counter and we had to tell him to bring the visas back inside our passports. Whitout those visas, impossible to come back to Allenby bridge. If we wouldn't pay attention,we would have lost our visas. CAREFULL. The breakfast was ordinary.

4/10 Poor

Charles

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Frankly, it looks OK from the outside, but needs a major refit internally. It's very dated and tired looking now. The reception staff and housekeeping staff were quite good, but the waiters clearly had little, or no, training. I woudn't stay there again. IIt's on a very main and noisy main road...hard to cross much of the time. There's nothing around it of any interest, lucky taxis are cheap in Amman,

8/10 Good

Economist

Liked: Cleanliness, staff & service, room comfort
Food and shopping
Spacious Facilities. I only discovered after checking out that there is a fine restaurant on the top floor.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Al-Fanar Palace hotel
the hotel is clean, location is not good, their Restaurant is not at all good, there are no nearby good restaurants, difficult to get taxi. there is no parking area, WiFi is not available in rooms you have to get down the to the lobby where also you get hardly connection. Rooms are Clean and neat, swimming pool and Jacuzzi is good.

10/10 Excellent

Noor udin

Stayed 1 night in Jul 2021

6/10 Okay

Nelli

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
bra men besvikelse
Trevlig personal, rent men de håller inte någon överenskommelse man gjort med de så därför oerhört besviken.
Stayed 9 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Det var bra städning, vanliga möbler, gardiner kan man inte öppna . Om det är fest i deras festnivå man kan inte sitta i receptionen på grund ov hög musik.
Stayed 4 nights in Aug 2019

8/10 Good

Hisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut
Sehr nette Personal, Alles war gut bis auf ein Problem und zwar mit dem Internet! Es gibt Internet aber sehr begrenzt! D.h. man darf weder Download noch abload! Nicht einmal ein Bild oder ein WhatsApp Sprachdatei!
Stayed 6 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Harry

Disliked: Property conditions & facilities, room comfort
Greit hotell, men trenger oppussing
Rommet bærer preg av at dette ikke er et nytt hotell,men enkelte ting burde være enkelt å fikse. Man trenger ikke legge hullete laken på senga, og man kan fikse dusjhodet uten at gjestene behøver å klage først. Rommet var stort, men det var lite lys. Pluss for gratis safe på rommet, stort minus for vegg til vegg teppe som luktet ganske kraftig både i rommet og i korridorene i 4. etasje. Betjeningen var veldig serviceinnstilte, men ikke veldig glade for klager. Litt snodig med gjennomlysing av all bagasje og metalldetektor ala flyplass før man kom inn i resepsjonen, men det er vel slik verden har blitt. Frokosten var ingen kjempestart på dagen. Eggene var gamle med svart ring inni, croissantene var tørre og det var lite utvalg. Samlet sett vil jeg nok velge et hotell med litt høyere standard neste gang jeg drar til Amman.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dåligt
Allt på hotellet var dåligt....det luktade bensin/tändvätska i rummet..otrevlig personal....rummet var sliten

8/10 Good

marta, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel in Amman, clean and elegant. The staff is awesome, very careful and friendly. Perfect location if you have to work around the University area. I recommend it.