New Park Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Park Hotel

Interior entrance
Front of property
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Front of property
Reception

Reviews

6.2 out of 10

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
49 King Hussein Street, Downtown, Amman, 11118
  • Gold Souk
    7 min walk
  • Souk Jara
    7 min walk
  • Amman Citadel
    9 min walk
  • Amman (ADJ-Marka)
    6 min drive

Similar properties

About this property

New Park Hotel

Hotel with free parking, a quick walk to Amman Citadel
Along with a restaurant, this hotel has a coffee shop/cafe and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. Housekeeping is not available.
New Park Hotel offers 35 accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested.

During your stay at New Park Hotel, you're just a quick walk from Central Bank of Jordan Currency Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Continental breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Gold Souk and Souk Jara
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly New Park Hotel. Free self parking is available.
Guests can enjoy continental breakfast for a fee.
New Park Hotel has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee: JOD 1.50 to 2 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New Park Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JOD 1.5 to 2.00 for adults and JOD 0 to 0 for children
  • Airport shuttle fee: JOD 22 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

New Park Amman
New Park Hotel Amman
New Park Hotel Hotel
New Park Hotel Amman
New Park Hotel Hotel Amman

New Park Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 6 out of 39 reviews" "
Rating 8 - Good. 11 out of 39 reviews" "
Rating 6 - Okay. 10 out of 39 reviews" "
Rating 4 - Poor. 4 out of 39 reviews" "
Rating 2 - Terrible. 8 out of 39 reviews" "

5.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Salah

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Ok, great location!
Start with the pros: staff are amazing, will go out of their way. Location is amazing and unbeatable. Wifi is good and fast. Some cons: room didn't feel very clean - bed linen full of hairs. Hot water is only available for limited hours a day and even then, quite luke warm.
Stayed 2 nights in Oct 2021

2/10 Terrible

Larry

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend. Our room was dirty and very dark. The hallways were clean but the carpet in our room was very dirty. Don't stay here!!
Stayed 1 night in Sep 2019

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at the hotel for a couple of weeks and found my stay there to be pleasant, well situated and the staff at the hotel are very helpful and extremely friendly amongst whom a receptionist called Bashaer Almasri who is an absolute darling. If I ever visit Amman again With my family I will more than likely stay at the same hotel.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 2 nights in Aug 2019

6/10 Okay

Mike

Liked: Staff & service
Disliked: Property conditions & facilities
Could be what u need
Fine folk work and run this hotel which at one time appears to have been one classy joint. A beautiful sitting room which was typically empty and another dining space which was mostly vacant the mornings I was there. I had a nice deck and it was an easy walk to Old Amman and a number of top tourist sites. But i do wonder about the"New" in New Park since like others have alluded to in their reviews, this hotel is in need of some serious work; doors are sagging, material is worn, tv did not work, ac was weak and thank goodness it was not as noisy as I thought it would be. The immediate vicinity is run down but you walk a block and it is.alive with goodness, tea, bookstores, shopping, mosque's and.the central noise of Amman. So, for.the money it's okay - nice people close to good things but the facility itself is another story. FYI. My bias as I travel is to locate clean and.convenient places to.stay where I have my own bed, bathroom and amenities. Nothing too fancy - simply easy, clean and fun.

8/10 Good

Johohine, sydney - Australia

Liked: Cleanliness, staff & service, room comfort
Very nice and a very good service, I’ll recommend.
It was very pleasing to see a very heart fell and very good service. I was treated like a member of a family. It was made everything possible . They organised a taxi for me to Airport . I couldn’t ask for better service.
Stayed 13 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Great location but not much else
If you are looking for something just to put your bags and rest your head for a night, this is fine. The amenities are slightly below average. Location however is walking distance to many things in Amman.

8/10 Good

Islam

Liked: Staff & service
Good value, Perfect Location
Good Price, Perfect Location, but Humble Breakfast

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice frendley staff. Clean room and comfortable.

8/10 Good

Alice, Wales

Liked: Cleanliness, staff & service, room comfort
Clean, friendly hotel in central Amman
The New Park Hotel is a good bet if you are travelling on a bit of a budget, but you don't want to stay in a flea-pit with cigarette burns in the sheets :) It is clean and simple, and the staff are friendly and helpful. I arrived from the airport in the middle of the night and found the desk manned and ready to receive me, and my room ready with the bed turned down. I woke up late, but they still served me breakfast (fairly basic egg and cheese and bread but fine!). The location is very handy for the tourist sites in the centre including the citadel and the roman theatre, and there are plenty of good, cheap restaurants nearby.

6/10 Okay

Mahmoud, Syria

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Comfort
Its good hotel, you feel as ur home, simple, easy, warm, has wifi internet, and welcome faces.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
realy it was very bad and cheep I didn't recommend any one to stay in this hotel also I feel vey surprise how this hotel is listed at hotes.com they have renew only 2 room is other is very bad condition

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

Nick, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel in Amman
I liked it here, the staff were very friendly & didn't hassle...I think it may have changed hands recently. It was quiet at night compared to other places I stayed at in Amman..Everything was closed early in this area & it wasn't that well lit in the area at night, so I think that solo female travellers may feel apprehensive walking alone back to the hotel after dark, but if you are a couple or more, then it should be ok, & I found Amman to be a safe city.

4/10 Poor

D6546888, London

Disliked: Cleanliness, property conditions & facilities, room comfort
A bit off the centre of town and rooms are shabby.
You get what you paid for. It can feel quite spartan here especially if its your first night in the country. Dont stay here until you know what is like in the Middle East or your are prepared for it.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
New Park Hotel in March
The rooms in this hotel are basic and are fairly clean;. The staff are very friendly and welcoming. They helped with our holiday plans and arranged a trip for us, which was excellant. They helped by writing in Arabic our destinations to help us with the taxi drivers. It made a big difference. I would recommend getting a room at the back of the hotel due to the noise of the road, it is very busy. Whilst the view at the back is nothing to look at, the peace and quiet helped for a better nights sleep. The hotel is located downtown and is great if you want to do the walking tour of Amman as mentioned in the Lonely Planet book.There are also some great eateries close by. Essentially you need to bear in the mind the star rating. You get what you pay for, but the staff make up the difference.

10/10 Excellent

Qurban, Niagara Falls, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
With this economical price, location and friendly staff, I recommend to others visitors to Amman.

6/10 Okay

SH, Lancashire, UK

Liked: Staff & service
for traveller
good service, freidnly helpful staff but pricey for the type of hotel

2/10 Terrible

Vicki, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this horrible, horrible hotel.
Huge mould stains on the ceilings - and the whole hotel has that damp smell. Sink that didn't drain. A mixture of hairs in the shower. Dirty floor - hadn't been hoovered for a while. Stained sheets & blankets. Reception man barely spoke English. Couldn't arrange a taxi to take me to the bus station early the next morning but could arrange a taxi to take me to my destination 3 hours drive away. Didn't eat breakfast at the hotel - after seeing the state of the rooms I wasn't going to risk it! Found a new hotel the next day. Was told that New Park used to be 10 JOD per night, then Libyans started travelling to Amman for healthcare, and hotel prices went up. Don't know how accurate this story is, but think there is some truth in it as 95% of other guests middle eastern, but 10 JOD still too much!!!

2/10 Terrible

BIll, Virginia, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SMELS BAD ,FELTHY , YOU MAY GET DECEACE
DO NOT GO THERE PLEASE, IF YOU CARE ABOUT YOUR SAFETY AND HEALTH

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great value for the money
it was clean, quiet & centrally located--the staff was friendly & very oblidging-most spoke a little english--the only thing i didn,t like was it allowed smoking but most do in jordan. the breakfast was adequate & nourishing--a very good deal for the money.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location but undesirable
You have to go one story high with your luggage. the elevator is very old and not quite save. The non-renovated rooms are quite old non-carpeted and restroom fittings are not working properly. the hotel manager was hesitant to lend me an iron! I know that i would avoid it.

8/10 Good

Mohamed Faycal

Stayed 2 nights in Apr 2023

8/10 Good

Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel centre-ville
Très bon rapport qualité-prix. Proche du centre-ville, possibilité de s'y rendre à pied. Nous avions une chambre côté court donc très calme.
Stayed 2 nights in May 2022