Although the staff were friendly and helpful, the facilities were very basic. A ventilation grille was missing in my bathroom door, and my cousin had a safe box lying around on her room floor. I could not get the TV to work. However, the bed was very comfortable, if rather basic, good wi-fi connection. No breakfast provided at this hotel. Being an old Dutch building it had very steep and narrow stairs, and no lift. This hotel would be unsuitable for anyone with mobility issues, or health problems.