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Stanley Collection Hotel Hegra Amsterdam

3.0 star property

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Photo gallery for Stanley Collection Hotel Hegra Amsterdam

Front of property
Exterior
Coffee service
Exterior
Signature Suite, 1 King Bed, Canal View | Premium bedding, Select Comfort beds, in-room safe, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
Herengracht 269, Amsterdam, 1016 BJ
  • Dam Square
    ‪6 min walk‬
  • Anne Frank House
    ‪7 min walk‬
  • Amsterdam Museum
    ‪8 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪22 min drive‬

Room options

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | Premium bedding, Select Comfort beds, in-room safe, free WiFi

Basic Double Room, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, Select Comfort beds, in-room safe, free WiFi

Standard Triple Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, Select Comfort beds, in-room safe, free WiFi

Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Signature Suite, 1 King Bed, Canal View

Signature Suite, 1 King Bed, Canal View | Premium bedding, Select Comfort beds, in-room safe, free WiFi

Signature Suite, 1 King Bed, Canal View

  • 20 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 Queen Bed, Canal View

Premium bedding, Select Comfort beds, in-room safe, free WiFi

Double Room, 1 Queen Bed, Canal View

  • 12 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Canal View

Superior Double Room, 1 Queen Bed, Canal View | Premium bedding, Select Comfort beds, in-room safe, free WiFi

Superior Double Room, 1 Queen Bed, Canal View

  • 14 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Grand Canal Boutique Hotel

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
4.2 out of 5, Very good, (809)
The price is €417
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Grand Canal Boutique Hotel

About this property

Stanley Collection Hotel Hegra Amsterdam

Hotel in Amsterdam, steps from The 9 Streets
This smoke-free hotel features express check-in, express check-out and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance.
Stanley Collection Hotel Hegra Amsterdam offers 10 accommodations with a safe and a hairdryer. Select Comfort beds feature premium bedding. 26-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Stanley Collection Hotel Hegra Amsterdam. During your stay, you're just a quick walk from Dam Square. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include a front desk safe, multilingual staff and a terrace
  • Steps from The 9 Streets and 6 minutes on foot from Dam Square
As a guest of Stanley Collection Hotel Hegra Amsterdam, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Stanley Collection Hotel Hegra Amsterdam also features express check-in, express check-out, and a front desk safe.

This 3-star Amsterdam hotel is smoke free.

Languages

Dutch, English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable channels

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
All guests are asked to contact the property in advance with an estimated arrival time.

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 100 per stay
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Amsterdam Hotel Hegra
Hegra Amsterdam
Hegra Amsterdam Hotel
Hegra Hotel
Hegra Hotel Amsterdam
Hotel Hegra
Hotel Hegra Amsterdam
Hotel Hegra Amsterdam
HEGRA by Stanley Collection
Stanley Collection Hotel Hegra Amsterdam Hotel
Stanley Collection Hotel Hegra Amsterdam Amsterdam
Stanley Collection Hotel Hegra Amsterdam Hotel Amsterdam

Stanley Collection Hotel Hegra Amsterdam Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 197 out of 465 reviews
Rating 8 - Good. 185 out of 465 reviews
Rating 6 - Okay. 47 out of 465 reviews
Rating 4 - Poor. 24 out of 465 reviews
Rating 2 - Terrible. 12 out of 465 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jenny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here if you are elderly or handicap
First the positives: the hotel was in a great location and the staff was friendly and helpful. The negatives: the stairs in this place were ridiculous. I realize this is a historic building, but the hotel really needs to inform guest that the stairs are near vertical and windy and not doable for elderly people or people with disabilities. My husband who is fit could not carry our medium size suitcases up the stairs to our fourth floor room without great difficulty. The room was musty smelling and in need of redecorating. I felt like it was quite moldy and in need of fresh paint. I was disappointed in the quality of this hotel for the price I paid which was nearly $300 a night after fees and taxes. I would recommend another place with better accessibility to the rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

LORI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with lots of character. Very close to attractions, bus, taxis and Central Station. Right along the canal with a pretty walk. Tons of great places to eat all around and not too touristy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Andrew

Travelled with family
Disliked: Staff & service, room comfort
Far too small for a hotel
A cute little building in a good location in Amsterdam. But let’s emphasize little. The rooms were tiny with barely any flat surfaces. It was difficult moving around the bed and not really any room for our luggage. The servicing of the room was minimal with dirty cups not washed or replaced. The walls/doors/windows let every sound in or out, and being on the street, it was difficult to sleep with traffic and talking pedestrians. The staff (with the exception of Paolo) seemed disinterested in their jobs, and often turned up late, so morning coffees were not until 9.30am. I think this building is overrated as a hotel and does not represent value for money at all. Other nearby hotels offered far better value and space. Disappointed as we had high hopes here.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christine

Stayed 2 nights in Nov 2024

6/10 Okay

Jeffrey

Stayed 2 nights in Nov 2024

6/10 Okay

Lee Arthur

Liked: Property conditions & facilities
We were at the top room and the stairs got steep, very steep. My main gripe was that there was no tea making facilities in our room, due to the room being top floor and steep stairs this would have been makers useful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Stunning views for a classic Amsterdam stay.
This hotel was a great choice. The location within Amsterdam was perfect and I couldn’t have asked for better views overlooking the canal. The building itself is a stunning canal house that really made my trip all the more wonderful. There are some spots on the stairs and banisters that were showing some wear, but absolutely nothing that was detrimental to my stay. The room itself was clean and comfortable, making perfect use of the space. The only aspect that was a bit of a downside for me was the bathroom ventilation. A warm shower for more than a minute had the walls dripping with condensation. It’s no wonder the shower curtain had some mold at the bottom with all the moisture. Again though, this was nothing that took away from my overall experience and I would not hesitate to stay at Hotel Hegra again on a future trip. Last thing I would mention, all of the staff were very friendly and helpful, which is always appreciated.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exciting
Very cosy room. Comfy beds. Everything necessary inside. Very pleasant and kind welcoming staff. It was exciting to sleep in such old building, that is completely modernised.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Mixed
Excellent location on the canal in lovely part of town. Historic old building which meant extremely narrow winding steep staircase with no lift to 3rd floor room. Really small double room. En-suite so small with only hand washing sink. Reception only open until 6pm. Really friendly staff. So mixed bag but we enjoyed our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely, thank you for the stay!
Stayed 3 nights in Oct 2024

6/10 Okay

Matt

Stayed 2 nights in Oct 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 4 nights in Oct 2024

8/10 Good

Anthony

Stayed 5 nights in Sep 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

gerard

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Incredibly small family room - 4 single beds crammed into a space that is really a bed that only really has sufficient space for a double/queen bed. Certainly no space to comfortably store belongings - we had to stack open cases on the floor in front of the window facing away from the canal (which opened out onto a damp flat roofed area). Small spaces are to be expected in historic buildings but this really isn't a family room - very disappointing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to tour Amsterdam from. Enjoyed the stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property! Right in the middle of it all, but quiet in the evening. Room was as advertised and the staff was extremely accommodating. Wouldn’t hesitate to book again in the future.
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paul and Deet at the front desk were wonderful, room was clean in a nice quiet zone that is conveniently only footsteps away from all the shopping, food, bars, etc.
Stayed 1 night in Sep 2024

2/10 Terrible

Ian

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
What a mess this hotel is. New management let it go to rack and ruin
Stayed 4 nights in Sep 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and property itself. You provided a bottle of water unsealed. I guess for drinking but we didn't know the source of the water and it being unsealed. For all we knew it was filled with toilet water by a previous guest. Suggest providing two bottles of commercially filtered water in refrigerator. Also the refrigerator was not cool even though it was turned up full.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, and very warm reception from manager. Enjoyed location, very walkable. Would definitely stay again.
Stayed 3 nights in Aug 2024

4/10 Poor

Iza

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty - with the bed sheets, shower curtain, and floors sticky and grimy. The fans were not enough to make the room have an airflow so it was though to sleep at night. The staff was very nice though.
Stayed 2 nights in Aug 2024