Pestana Amsterdam Riverside

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Amsterdam Riverside

Exterior
Pool
Executive Room, Terrace, Annex Building | Terrace/patio
Reception hall
Aerial view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
Amsteldijk 67, Amsterdam, 1074
  • Heineken Experience
    19 min walk
  • ARTIS
    3 min drive
  • Rembrandt Square
    5 min drive
  • Amsterdam (AMS-Schiphol)
    22 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Loft

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Loft (Double)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Loft (2A + 1C)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Mezzanine (Double)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Mezzanine (2A + 1C)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Loft (Triple)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive River View

  • 27 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Executive Room, Terrace, Annex Building

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Double Sofa Bed

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Mezzanine (Triple)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Annex Building

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, River View, Annex Building

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Premium Studio, Annex Building (3 AD)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Studio, Annex Building (2A + 1C)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Studio, Annex Building (2A + 2C)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Studio, Annex Building

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Mezzanine (2A + 2C)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, Annex Building

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Pestana Amsterdam Riverside

Luxury Amsterdam hotel in Amsterdam South with a fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and a business centre are on-site.
Pestana Amsterdam Riverside offers 154 accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Pestana Amsterdam Riverside. During your stay, you'll be within walking distance of Heineken Experience. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at ARCHIVE by Pestana
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Heineken Experience and a few minutes from Rijksmuseum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 10 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 936 square feet (87 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Pestana Amsterdam Riverside. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
ARCHIVE by Pestana – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Late-night fare is available from 24-hour room service.

Languages

Dutch, English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured valet parking on site (EUR 55 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 10.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ARCHIVE by Pestana

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms
  • 936 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 21 for adults and from EUR 10.50 for children
  • Valet parking fee: EUR 55.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Swimwear is required for guests using this property's sauna.
Children under 16 years old are allowed in the pool from 10 AM to 3 PM and must be accompanied by an adult.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 5 stars.

Property is also known as

Pestana Amsterdam Riverside Hotel
Pestana Amsterdam Riverside Amsterdam
Pestana Amsterdam Riverside Hotel Amsterdam

Pestana Amsterdam Riverside Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 813 reviews" "
Rating 8 - Good. 201 out of 813 reviews" "
Rating 6 - Okay. 58 out of 813 reviews" "
Rating 4 - Poor. 35 out of 813 reviews" "
Rating 2 - Terrible. 24 out of 813 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eugenio

Stayed 2 nights in Aug 2024

10/10 Excellent

Elif, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice!
Stayed 3 nights in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, modern and accessible. Enjoyed my stay and will return. Thank you!
Stayed 6 nights in Aug 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesse, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Rooms are large for Europe and extremely comfortable. Great neighborhood and close to shopping transit. If you want a quiet spot away from the crowds, this is it. Thank you to Liliana at the front desk, Paulo who was everywhere and to my bartender friend from Ireland!
Stayed 4 nights in Aug 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 5 stars !
Awesome room ! Outstanding service ! Great location !
Stayed 3 nights in Aug 2024

8/10 Good

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was quiet and they were able to check us in early. However, it was raining when we arrived and there are stairs to the reception area and no one came to help us. Also, the restaurant did not open until 3 and had a very limited and expensive menu. This was the only option for food at the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Mia

Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Stayed 2 nights in Jul 2024

10/10 Excellent

Amy M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent breakfast, walkable neighborhood, great staff and nice spa/gym with excellent massage
Stayed 6 nights in Jul 2024

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Amanda

Stayed 5 nights in Jul 2024

2/10 Terrible

Marcus

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So many mistakes. 1 star hotel?
They did not have the booked room available at time of checkin, even hours after normal checkin time. Had to switch rooms. Room service food had things included specifically asked to exclude. They gave late checkout as ”compensation” but various employees kept calling to say I was staying after normal check-out time. At check out they had already charged me city tax etc on card from checkin without asking and without possibility to change the card. What a disappointment. The room had a great view over river Amstel from my room, but that was one of few positives. Choose a different hotel…
Stayed 1 night in Jul 2024

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop in
Stopping through for a few nights. This place was beautiful and walkable to many places
Stayed 2 nights in Jul 2024

10/10 Excellent

crompton

Stayed 3 nights in Jul 2024

10/10 Excellent

Sahar

Stayed 3 nights in Jul 2024

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, lovely and helpful staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff quiet room amazing bed
Stayed 3 nights in Jul 2024

10/10 Excellent

Stephen

Stayed 4 nights in Jun 2024

2/10 Terrible

Rhonda, Spruce Grove

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Restaurant closed while we were there. What food that was available was terrible! Staff was perfect! Would have preferred cooler a/c and cooler bedding.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel so much we are return visitors!
This was a repeat visit for us at The Pestana. We stayed here last year and loved it so much we had to re-book. We love everything about this hotel. The location is a short tram ride or a nice walk into the city center, but there is so much to do in the neighborhood the hotel is in. The staff is SO attentive and go above and beyond to make sure your stay is perfect. The rooms are beautifully designed and the beds are extremely comfortable. We look forward to our future visits at this gem of a hotel!
Stayed 1 night in Jun 2024

6/10 Okay

Emma

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mediocre
The hotel was beautiful and the room was clean and comfortable. Breakfast was appalling and not worth the money, it was extremely expensive for what it was. Avoid the mini bar - its i s chargeable and hefty prices! There is only one carton of water each on arrival which doesn't get replenished during your stay. I asked for milk for the coffee at reception and was told they had none. For a 5 star hotel, it was not great and very expensive for a two night stay on the outskirts of Amsterdam
Stayed 2 nights in Jun 2024

10/10 Excellent

Addison

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

2/10 Terrible

Dan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this so-called 5-star hotel, but my experience was far from what I expected. Here are the main issues I encountered: 1. Noisy Air Conditioning: The air conditioner was extremely noisy. When I raised this issue with the staff, they claimed it was normal. We had to turn it off to get any sleep, which made the room uncomfortably warm. 2. Broken Curtain: The curtain in our room was broken, causing us to wake up at 6 AM due to the sunlight streaming in. This was incredibly frustrating and disrupted our sleep. 3. Unhygienic Free Bottle of Water: The hotel provided a complimentary bottle of water, but it had hair on it. This was a significant hygiene concern and quite off-putting. 4. Misleading Photos: The room had only one small window, which was completely different from the photos advertised. The lack of natural light made the room feel cramped and claustrophobic. 5. Small Room: The room itself was very small, much smaller than what was depicted in the pictures online. It felt like a significant downgrade from what we were expecting. Overall, I was highly disappointed with my stay. Despite the hotel’s 5-star rating, the experience did not meet basic expectations of comfort and cleanliness. I would not recommend this hotel based on my experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Stayed 3 nights in Jun 2024