Desert Palms Hotel & Suites

3.0 star property

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Photo gallery for Desert Palms Hotel & Suites

Front of property – evening/night
Interior entrance
Free daily buffet breakfast
Outdoor pool
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Parking available
  • Air conditioning

Explore the area

Map
631 W Katella Ave, Anaheim, CA, 92802
  • Anaheim Convention Center
    ‪9 min walk‬
  • Disneyland® Resort
    ‪15 min walk‬
  • Disney California Adventure® Park
    ‪15 min walk‬
  • Orange County, CA (SNA-John Wayne)
    ‪21 min drive‬

Room options

Suite, 2 Single Beds

  • 49.6 sq m
  • Sleeps 6
  • 2 Single Beds

Suite, 1 Single Bed

  • 43.0 sq m
  • Sleeps 6
  • 1 Single Bed

Deluxe Room, 2 Queen Beds

  • 29.8 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Single Beds

  • 43.0 sq m
  • Sleeps 6
  • 2 Single Beds

Superior Room, Multiple Beds

  • 49.6 sq m
  • Sleeps 8
  • 4 Queen Beds

Deluxe Room, 1 Queen Bed

  • 29.8 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Desert Palms Hotel & Suites

Hotel with free breakfast, near Disneyland® Resort
Along with an outdoor pool, this smoke-free hotel has a fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Change of towels is available on request
Desert Palms Hotel & Suites offers 196 accommodations with a safe and a hairdryer. Beds feature down duvets. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Anaheim hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Desert Palms Hotel & Suites. During your stay, you're just a quick walk from Anaheim GardenWalk. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests really like the accommodation for the comfy beds, cleanliness and overall comfort
  • Within a 15-minute walk of Anaheim Convention Center and Disneyland® Resort
Desert Palms Hotel & Suites offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Desert Palms Hotel & Suites. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Anaheim hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Desert Hotel
Desert Palms & Suites Anaheim
Desert Palms Anaheim
Desert Palms Hotel
Desert Palms Hotel Anaheim
Palms Desert
Desert Palms Hotel And Suites
Desert Palms Hotel Suites
Desert Palms Hotel & Suites Hotel
Desert Palms Hotel & Suites Anaheim
Desert Palms Hotel & Suites Hotel Anaheim

Desert Palms Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1416 out of 2324 reviews
Rating 8 - Good. 596 out of 2324 reviews
Rating 6 - Okay. 191 out of 2324 reviews
Rating 4 - Poor. 72 out of 2324 reviews
Rating 2 - Terrible. 49 out of 2324 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kimo

Stayed 3 nights in Dec 2024

8/10 Good

Anibal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to the park and other attractions, making it very convenient. The breakfast buffet included is really good for families and kids. All the employees are super friendly and have smiles on their faces.
Stayed 4 nights in Dec 2024

8/10 Good

Delwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Brianne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first arrived from a 6 hour drive we were greeting with a very unfriendly and rude front desk lady. She didnt smile or greet us whatsoever just stared at the computer. We finely got to our room with which we were greeted by a huge fan "drying out the carpets". The smell in the halls were horrendous and smelled like mold. Our carpet in our room and hallways were soaking wet. It was dark, dingy and we opened our "suite' windows to a brick wall. The smell was so bad so we kindly asked to switch to a different room. We moved to another room and it was the exact same. Dark, dingy and smelled awful. We canceled our reservations after being in the hotel for 25mins and moved right down the street to an AMAZING hotel cheaper than this dump. For $1k I expect at least dry carpets to walk on. Not to mention their pool area is tiny as well as hot tub. Not worth the money. It is close to Disney but so are a million other hotels that all offer shuttel services right to the main entrance. Dont waste your time or money in this place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Neomi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! We recommend Dessert Palms to our family, they loved their stay! Looking forward to stay there again!
Stayed 5 nights in Oct 2024

6/10 Okay

Sharon

Liked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Doshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near Disneyland and other store fronts and dinning options. Spacious lobby to relax. Plus buffet breakfast.
Stayed 4 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More pool time
Rooms were nice ammenities good. I would have liked to see longer poil hours
Stayed 2 nights in Dec 2024

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service
I liked the cleanliness of rooms, the fridge and microwave. There was a light outside window and window coverings aren’t sufficient. The location is a bit sketchy with bus stop and 711. Breakfast wasn’t good. Very basic and not fresh.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Stayed 3 nights in Dec 2024

8/10 Good

Sarah Jane

Stayed 3 nights in Nov 2024

10/10 Excellent

Kaleihiehie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed how close Desert Palms was to Disneyland. Facilities were well kept and the underground parking was convenient. Also received an unexpected upgrade which was a nice bonus!
Stayed 3 nights in Dec 2024

8/10 Good

Ritchel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was a short 15min walk to DL. It’s location is close to many convenient stores and eateries. There is ample parking underground. The hotel was clean and most staff were friendly and courteous. My son and I were at the pool. One staff came to tell me that the pool is now closed, but I pointed out that it’s 9:55pm and the pool hours posted is closing is at 10pm. A little too eager are we? We’re just trying to enjoy every minute, lol. Breakfast was decent, but wish they would change it up a bit. There were sausage patties everyday of our 3 night stay. Walls are super thin, you hear all neighbors around you, even foot stomping from upstairs and cars/motorcycles outside our window. Our room was about 6 rooms away from the washer and dryer and we could hear other rumbling. All this is consistent with other reviews, so it wasn’t a surprise. I’d stay here again if there were no other options, but there are plenty to choose. Make sure to weight out the parking fees, resort fees and breakfast if offered.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cortney

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Alisha, Medicine Hat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a first time stay for my family of 6. We stayed 9 nights in a Deluxe Studio Suite and WOW was it ever spacious, room wasn’t anything fancy but no complaints from my family. Complimentary breakfast was pretty bleh, but did have lots of options that changed daily. Vehicle parking fees are absolutely insane. Me and my family would stay again as the price was right.
Stayed 9 nights in Dec 2024

10/10 Excellent

chelsey, Salem

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel as it's close to Disney, and it had breakfast. We've stayed at other hotels in the area, and this one ended up feeling closer, just because you didn't have to cross any main intersections to get to Disney at the light at Katella. The 7-11 is always kinda sketchy, but we never felt unsafe. We enjoy shopping at the A-Mart and supporting the family that owns that place. The breakfast was typical, but decent. Simple and quick before walking over to Disney. The kids loved the pool the night before going to Disney for a few days. There are PLENTY of dining options within walking distance if you aren't staying in the park to eat. Parking fees are a bit steep, other hotels in the area are either FREE or cheaper, so that was a bit disappointing. I liked the phone chargers you can rent from the little market in the lobby, those were extremely convenient to check out and take to the park, incredibly lightweight and only $5. The staff were very friendly. The room was clean, the beds were comfy, the water pressure in the shower was SO NICE. It was quiet, we didn't hear anyone in the hall or in the rooms next to us. The only complaint is that we couldn't open our blinds at all for natural light since we were on the first floor and our room opened up to the parking lot, so people were walking next to our room constantly... so the blinds were closed 24/7.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be able to walk a short distance to the park entrance was very convenient… we had the king suite with bunk beds for the kids which they really loved was a nice little treat.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. Breakfast was okay. I would prefer fresh fruit not fruit cocktail. Multiple toasters are needed. Other than those two things this now will be our hotel of choice
Stayed 6 nights in Dec 2024

10/10 Excellent

Joy

Excellent
Stayed 2 nights in Dec 2024

8/10 Good

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room had a dirty pillow but the cleaning personnel changed the cover for us. Lift is missing some lights. When you select your floor there is nothing to say which floor is selected and when you reach there no indication on which floor you are at. Small things else the place is great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for Disneyland Resort
Stayed 2 nights in Dec 2024

8/10 Good

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this property for the rooms with the bunkbed with a door. This was perfect for myself as an adult with my parents to avoid paying for two rooms. I could not find anything of a similar situation without being much further from the park and for a lot more money. The photos showed a sliding door but our room was a full on glass door and I could not hear them through it. Bed was comfortable even though a bunk bed. Pool was good. Breakfast was perfect for a quick eat before heading out. Door of hotel to gate of Disneyland was a 15 minute walk. Two pharmacies across the street for quick buys. Was perfect for our 4 day stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for disneyland
Service was exceptional, very clean and Check in was super easy and smooth. Would definitely recommend. Only complaint was that the pull out sofa was falling apart and not very comfortable. Easy walk to Disneyland.
Stayed 4 nights in Dec 2024

8/10 Good

Angel

Travelled with family
Stayed 3 nights in Dec 2024