4/10 Poor
pedro
Travelled with family
2 Dec 2024
Disliked: Cleanliness, staff & service
nightmare in thanksgiving
I cannot say any thing good about the experience that I had the elevator was not working. They had one elevator working for a weekend that it was really busy. We had to use the stairs to go down and it was also horrible because everybody was using the stairs not to mention this hotel is next to Disneyland and it was completely booked. They had other events going on at the convention center also which made the hotel even more busier request was a nightmare to go down even if you got up early it was still about 45 minutes to go down because of only one elevator working so we had to go up and down the stairs room service I guess was minimize to every other day, probably for the same reason or maybe it’s just the hotel the way they work. Parking was $30 per night, which was also terrible because they did not have enough spaces for cars to park and they would park you in random places. Overall this experience was not good for me. I would not recommend this place to stay.
pedro
Stayed 4 nights in Nov 2024