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Hotel Do Caracol

4.0 star property

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Photo gallery for Hotel Do Caracol

Indoor pool, outdoor pool, pool loungers
Double Room, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk
Rooftop terrace
Reception
Spa

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Estrada Regional, 1, Silveira, Angra do Heroismo, 9700-193
  • Se Cathedral
    ‪17 min walk‬
  • Fortaleza de Sao Joao Batista
    ‪19 min walk‬
  • Municipal Gardens
    ‪2 min drive‬
  • Angra do Heroismo (TER-Lajes Intl.)
    ‪19 min drive‬

Room options

View all photos for Double Room, Sea View

Double Room, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Single Beds, Garden View

Junior Suite, 2 Single Beds, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Garden View

  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Partial Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, Partial Sea View

  • 18 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Garden View

Double Room, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, Sea View

  • 18 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Twin Room, Garden View

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed, Sea View

Suite, 1 Double Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Double Bed, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Sea View

Family Suite, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Suite, Sea View

  • 67 sq m
  • Sea view
  • Sleeps 4
  • 4 Single Beds

View all photos for Suite, 2 Single Beds, Sea View

Terrace/patio

Suite, 2 Single Beds, Sea View

  • 55 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Do Caracol

Beach hotel with outdoor pool and family fun
Catch some rays at the nearby beach, pamper yourself at Hotel Do Caracol's full-service spa or enjoy snorkelling.
Hotel Do Caracol offers 100 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 40-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets and hairdryers.

This Angra do Heroismo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Do Caracol. During your stay, you'll be within walking distance of Se Cathedral. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at Cozinha do Caracol
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 2-minute drive from Se Cathedral and a few minutes from Municipal Gardens
  • Airport shuttle service available for a fee
Hotel Do Caracol offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 5813 square feet (540 square metres) and includes conference space. A children's pool, spa services, and a terrace are also featured at the family-friendly Hotel Do Caracol. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Angra do Heroismo hotel.

Cozinha do Caracol – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Bar Monte Brasil – This bar only serves light fare. Guests can enjoy al fresco dining (weather permitting).
Bar da Piscina – This poolside bar only serves light fare.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar da Piscina
  • Bar Monte Brasil
  • Cozinha do Caracol

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Scuba diving
  • Snorkelling

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 5,813 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 17 2025 to April 30 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2962

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Caracol Angra Do Heroismo
Hotel Caracol
Hotel Caracol Angra Do Heroismo
Hotel Do Caracol Terceira/Angra Do Heroismo
Hotel Do Caracol Hotel
Hotel Do Caracol Angra do Heroismo
Hotel Do Caracol Hotel Angra do Heroismo

Hotel Do Caracol Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 186 reviews
Rating 8 - Good. 81 out of 186 reviews
Rating 6 - Okay. 21 out of 186 reviews
Rating 4 - Poor. 8 out of 186 reviews
Rating 2 - Terrible. 0 out of 186 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diana, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a privilege location. Close to the ocean WOW WOW! Rooms clean, comfortable and stylish with a contemporary decoration. The breakfast, worth it, abundant and delicious. I want to be back already! The front desk very friendly, professional and kind. Thank you for a great stay.
Stayed 1 night in Sep 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here and liked the layout of the room being a loft style with a bathroom on each level. The balcony was nice and had 3 chairs and a great view. The breakfast wasn't great. The coffee machine tastes like nescafe instant coffee. The breakfast options never change and while you can make a sandwich for breakfast there is no mayo. The pools looked nice and it's right by a beach.
Stayed 3 nights in Sep 2024

6/10 Okay

Patrick

Travelled with partner
Disliked: Cleanliness
Beautiful location near the ocean !!
Stayed 7 nights in Sep 2024

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Aug 2024

8/10 Good

Anthony

Travelled with family
Liked: Property conditions & facilities, room comfort
Great location, short(ish) walk to town, sea swimming area adjacent. Breakfast and evening buffet very good, pool great. Had to ask for room to be cleaned and items that should be there without question ie correct number of chairs & table on balcony. Good value but a little dated. Some staff excellent, others less so.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eugen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view, nice swimming pool
Stayed 7 nights in Jul 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Breakfast and the ocean view were excellent. The air conditioning did not work properly. Parking in the lower garage was a nightmare.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sandra D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ten minute walk into the town of Angra do Heroismo. Room comfortable and clean. Good breakfast included. Pool and beach swimming at the hotel. Good value. Would recommend staying here.
Stayed 2 nights in Jul 2024

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
15 minute walk to town. Decent breakfast buffet, same every morning. Nice pool area and a spot to swim in the ocean too. We had a garden view room. Room was pleasant but the beds were very uncomfortable ( could be personal preference I suppose) Staff friendly and everyone spoke English
Stayed 3 nights in Jul 2024

10/10 Excellent

Joe & Kayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back after a week stay with my family and we would recommend this hotel. It was clean and had lots of parking nearby. The breakfast included was great (when we made it on time thanks to jet leg), but the bar lounge was awesome and I’ll be missing their “galao”. Indoor and outdoor pools were both great, and our suite was perfect for what we needed.
Stayed 7 nights in Jul 2024

10/10 Excellent

Anna Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at this hotel when we are on Terceira! The ocean views are breathtaking and the buffet breakfast is amazing.
Stayed 1 night in Jul 2024

10/10 Excellent

FLORENCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful area, great location.
Excellent location and great stay with excellent service!
Stayed 4 nights in Jul 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with beautiful views!
We loved staying here! The grounds are beautiful and our lofted room was spacious. Breakfast was plentiful and delicious! Would like to see more outlets in the room. Check in time is 4 pm, which is on the later side. We had two hours to kill, so We went to the bar to hang out. Bruno took good care of us!
Stayed 2 nights in Jul 2024

8/10 Good

David

Stayed 1 night in Jun 2024

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in 3 different properties during our trip, and while the property needs tic, the staff was amazing. We had a mishap with our inter island flight we were able to get in the night before, our room had the loft with 2 bedrooms and bathrooms and a great view. To top it off, bfast was included but we would miss it the day of our departure, but the arranged for us a lunch box which was a special gesture that most hotels don’t do! The property is a perfect location and has amazing potential with some renovations.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and spa facilities
Stayed 2 nights in May 2024

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel in easy reach of Angra centre.
A pleasant hotel with helpful and responsive staff. Some things, like balcony furniture and aspects of the bathroom are showing signs of their age! Breakfast was good but not exceptional. Overall very satisfactory and good value.
Stayed 3 nights in May 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views, design and decor. The breakfast and the staff were amazing
Stayed 1 night in Apr 2024

6/10 Okay

Jenn

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Tiago is a gem
Stayed 3 nights in Feb 2024

8/10 Good

Claudio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The water of the indoor pool is cold
Stayed 4 nights in Nov 2023

10/10 Excellent

Carol, farmington hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, in a quiet area, but very easily walkable to the center if town, and all the activities. The staff was wonderful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Stacie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I must say we had an unfortunate check-in experience. We were only staying for 1 night. We arrived at 10am and were leaving around 5:30am the next morning. We had 1 free breakfast included with our stay, and because we were leaving the following day before the breakfast would even open, we asked if we could have breakfast on the day we arrived. We were told that that's "against the rules". After much arguing back and forth, they eventually let us have our breakfast. We had to insist to speak with a manager over what was clearly common sense. There was plenty of food left and the dining hall was not full of people. It was an unnecessary way to start off the stay. The hotel room itself was lovely, beautiful view, very comfortable beds, the sheets smelled amazing, clean & spacious bathroom, gorgeous pool. All of the other staff were incredibly friendly and they helped us call a taxi to the airport the next morning. They are able to store your luggage if you arrive before check-in, which we appreciated. Easy walking distance from town and a small grocery store right across the street. I would absolutely recommend this place to anyone, but I don't understand why they made such a fuss about the breakfast day.
Stayed 1 night in Sep 2023