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Hotel Samm Bistro Spa - Boutique Class

4.0 star property

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Photo gallery for Hotel Samm Bistro Spa - Boutique Class

Exterior
Indoor pool
Indoor pool
Single Room, 1 Single Bed, City View | Premium bedding, minibar, in-room safe, desk
Turkish bath/hammam, body treatments, body wraps, body scrubs, facials

Reviews

5.6 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Gym

Explore the area

Map
Ugur Mumcu Cad. No:19, Ankara, Ankara, 06700
  • Pink Pavilion
    ‪15 min walk‬
  • Karum Shopping Mall
    ‪17 min walk‬
  • Kugulu Park
    ‪2 min drive‬
  • Ankara (ESB-Esenboga)
    ‪28 min drive‬

Room options

View all photos for Double Room

Double Room | Premium bedding, minibar, in-room safe, desk

Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room, 1 Single Bed, City View

Single Room, 1 Single Bed, City View | Premium bedding, minibar, in-room safe, desk

Single Room, 1 Single Bed, City View

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Non Smoking

Deluxe Double or Twin Room, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, 1 Bedroom, Non Smoking

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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Exterior

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  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (97)
The price is €94
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includes taxes & fees
21 Feb - 22 Feb
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About this property

Hotel Samm Bistro Spa - Boutique Class

Hotel with free breakfast, near Tunali Hilmi Caddesi
Along with an indoor pool, this hotel has a restaurant and a health club. Free continental breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Hotel Samm Bistro Spa - Boutique Class offers 20 accommodations with DVD players and minibars. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.
During your stay at Hotel Samm Bistro Spa - Boutique Class, you're just a quick walk from Segmenler Park. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Tunali Hilmi Caddesi and a few minutes from Kizilay Square
  • Airport and local-area shuttle service available for a fee
As a guest of Hotel Samm Bistro Spa - Boutique Class, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Hotel Samm Bistro Spa - Boutique Class. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

Guests are served a free continental breakfast.
Hotel Samm Bistro Spa - Boutique Class has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish, Russian, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Express check-in available

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 220 per room (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodation in Türkiye. This Hotel property is awarded the following classification: Boutique Class.

Property is also known as

Samm Boutique Class
Samm Boutique Class Ankara
Samm Boutique Class Hotel
Samm Boutique Class Hotel Ankara
Hotel Samm Bistro Spa Boutique Class Ankara
Hotel Samm Bistro Spa Boutique Class
Samm Bistro Spa Boutique Class Ankara
Samm Bistro Spa Boutique Class
Samm Bistro Spa Class Ankara
Hotel Samm Bistro Spa - Boutique Class Hotel
Hotel Samm Bistro Spa - Boutique Class Ankara
Hotel Samm Bistro Spa - Boutique Class Hotel Ankara

Hotel Samm Bistro Spa - Boutique Class Reviews

Reviews

5.6
Rating 10 - Excellent. 3 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 5 out of 17 reviews
Rating 2 - Terrible. 4 out of 17 reviews

6.4/10

Cleanliness

5.6/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Ramses

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is in a nice residential neighborhood but falls short in many ways. Although the concierge spoke English very well though and was helpful, these things were very disappointing: Air conditioning was not functional we had to call for adjustment (remote batteries were expired); there were no hangers in closet: some of the bathroom amenities had empty boxes, nothing inside; breakfast was very, very small; pool stair to come out of the water was broken and moving as you climb up.
Stayed 2 nights in Jul 2022

10/10 Excellent

Graham

Stayed 5 nights in May 2022

4/10 Poor

Esra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Esra

Stayed 1 night in Aug 2024

10/10 Excellent

Ali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Adam

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Ich bin enttäuscht dass in Turkey so was passieren kann 👎
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Nilgün

Stayed 1 night in Jul 2022

10/10 Excellent

Fehmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kesinlikle tavsiye ederim
Güler yüzlü personeli, muhteşem konumu ve butik tatları ile çok beğendik.
Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

Liked: Room comfort
Otelin yeri ve konsepti güzel ancak hizmet kalitesi ve temizlik vasat
Stayed 1 night in Dec 2019

2/10 Terrible

Ezgi

Liked: Cleanliness, room comfort
Disliked: Staff & service
Spa Hotel Diye gitmeyin Sakın
Yani biz kız arkadaşımla ankara merkezde spa otel diye gittik ama spa hizmetleri yok..Özellikle gitmeden önce telefonla arayıp herhangi bir problem varmı diye sormamıza rağmen. Durum şuydu : Jakuzi çalışmıyor, Spa alanındaki duşlarda sıcak su yok ! Hamamda sıcak su yok! buhar odasını açmamışlar ısınması için 30-45 dakika geçmesi gerekiyor! Saunanın duvarları kirli ! Sonrasında odada da klima yeterli değildi ve yine odanın banyosundaki duşun sıcaklığıda yeterli değildi.Bunları söylememize rağmen hiç ama hiç bir cevap veya ücret iadesi indirim hiç bir tepki göstermediler. Bu tarz bir otel için boşuna para vermeyin.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War in Ordnung. Gute Lage. Für Kurzaufenthalte zu sehr empfehlen
Stayed 1 night in Nov 2019

6/10 Okay

Murat Sinan

Business traveller
Bu otel için karmaşık duygular içerisindeyim.
Bu oteli fiyatı uygun olduğu ve havuzu olduğu için seçmiştim. Odaların minimalist dizaynı hoştu. Ancak oda dökülüyordu. Banyo etajerindeki havlu askısı elimde kaldı. Parkeler yıpranmıştı, tuvalette taharet musluğu dışarıya su kaçırıyordu. Ve artık 3 yıldızlı otellerin bile rutini olan kettle modülü de odada mevcut değildi. Spa kısmı gördüğüm en keyifsiz ve kasavetli spaydı. Çok bakımsızdı ve personeli de profesyonellikten uzaktı. Bir personelin müşteri bölümüne oturup yemek yediğini gördüm oradayken. Buna şahit olacağınız spa azdır. Oda servisinin fiyatları bence fahiş idi. Ben ne yaptım? Dışarıdan yedim. Otelin kahvaltısını vasat buldum. En azından müşteri sahanda yumurta istediğinde bu ekstra olmamalıydı. Öte yandan otel personelinden çok memnun kaldığımı söylemeliyim. Çok yardımcı ve güler yüzlüydüler. Çok ilgiliydiler ve taleplerimi süratle karşıladılar. Konaklamamın zirve kısmı ise, sürpriz bir biçimde karşıma çıkan caz dinletisiydi. Harikaydı. Özetleyecek olursak, çalışanlardan çok memnunum. Bu işletmenin potansiyeli var. Ancak birden fazla olumsuzluk üst üste bindiğinde müşteri memnuniyeti çok düşüyor. Odada bir kettle modülü olsa, kahvaltı daha tatmin edici olsa, spa daha adına yaraşır şekilde olsa çok daha yüksek memnuniyet verirdim. Aynı şekilde, şehir oteli için oda servisi önemlidir. Makul fiyatı olan oda servisi tercih edilir. Otel müşterileri için alttaki bistronun fiyatı indirimli verilirse daha çok ciro yapacaklarına eminim. Ezcümle: Daha iyi yönetim!
Stayed 1 night in Nov 2019

4/10 Poor

SONER

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
rezervasyon saçmalığı
3 kişilik yapılan bir rezervasyonda, otel yetkilisi tarafından "odalarımızda 3. kişi için ilave yatağımız yok, ikinci bir oda tutabilir ya da suit odaya geçebilirsiniz" cümlesini duymak bizleri hayretler içerisinde bıraktı. Bu sorun otelden mi kaynaklandı yoksa hotels.com dan mı bilemiyoruz ancak ilgili yerlere gerekli bildirim yapılacaktır.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezalet
Hamam böceği vardı havuzda fotoğrafta görüldüğü gibi. Süit oda da kaldık ona rağmen sular oda da ücretli. Kahvaltı da patates ücretli geldi. Ve yemekler soğuktu.
Stayed 1 night in Mar 2018

2/10 Terrible

Selin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat
Otel, girişden odanın içine kadar tuvalet kokuyor. Çalışanlar amatör. Dıştan göründüğü havası yok. Bi daha asla tercih etmem.