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The Kensington Hotel

3.5 star property
VIP Access

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Photo gallery for The Kensington Hotel

Terrace/patio
Front of property – evening/night
Indoor pool
Interior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available

Explore the area

Map
3500 South State Street, Ann Arbor, MI, 48108
  • Briarwood Mall
    ‪5 min walk‬
  • Cobblestone Farm
    ‪4 min drive‬
  • Yost Ice Arena
    ‪4 min drive‬
  • Ann Arbor, MI (ARB-Ann Arbor Municipal)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Double Beds, Accessible (Wheelchair Accessible Classic 2 Doubl)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds, Accessible (Wheelchair Accessible Classic 2 Doubl)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Classic 2 Double Beds NonSmoking)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Double Beds (Classic 2 Double Beds NonSmoking)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Classic King NonSmoking)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed (Classic King NonSmoking)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Elite - King with Sleeper Balcony Acc)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (Elite - King with Sleeper Balcony Acc)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Wheelchair Accessible Classic King)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible (Wheelchair Accessible Classic King)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Wheelchair Access Roll in Shower King)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Wheelchair Access Roll in Shower King)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Executive King)

Premium bedding, pillow-top beds, desk, laptop workspace

Executive Room, 1 King Bed (Executive King)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Executive Elite King with Sleeper Sof)

Premium bedding, pillow-top beds, desk, laptop workspace

Executive Room, 1 King Bed (Executive Elite King with Sleeper Sof)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony (Deluxe - 2 Double Beds Balcony Access)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 2 Double Beds, Balcony (Deluxe - 2 Double Beds Balcony Access)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Ann Arbor Regent Hotel & Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, (1052)
The price is €116
for 1 room
includes taxes & fees
18 Feb - 19 Feb
Ann Arbor Regent Hotel & Suites

About this property

The Kensington Hotel

Suburban Ann Arbor hotel in Bryant Pattengill West with free parking
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Weekly housekeeping is available.
The Kensington Hotel offers 200 accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The shopping around The Kensington Hotel gets high marks from our customers. During your stay, you're just a quick walk from Briarwood Mall. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at rel.ish
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the restaurant and the helpful staff
  • Just a 5-minute walk from Briarwood Mall and a 4-minute drive from Michigan Stadium
  • Dogs welcome for a fee (restrictions apply)
The Kensington Hotel offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 10 meeting rooms are available. A library, a terrace, and a vending machine are also featured at the business-friendly The Kensington Hotel. Self parking is free.

This 3.5-star Ann Arbor hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6 AM to 11:00 AM.
Rel.ish – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6 AM to 11:00 AM for a fee: USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • rel.ish

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 3.00 to 15.00 for adults and USD 3.00 to 15.00 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Kensington Court
Kensington Court Ann Arbor
Kensington Court Hotel
Kensington Court Hotel Ann Arbor
Kensington Hotel Ann Arbor
Kensington Ann Arbor
The Kensington Court
The Kensington Hotel Hotel
The Kensington Hotel Ann Arbor
The Kensington Hotel Hotel Ann Arbor

The Kensington Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1004 reviews
Rating 8 - Good. 229 out of 1004 reviews
Rating 6 - Okay. 107 out of 1004 reviews
Rating 4 - Poor. 41 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cress

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Staff was rude and unhelpful
The staff was not helpful. They promised to call when the room was ready. They never called. We came back at 7:30 and we got a subpar room by the indoor pool on the first floor. After a 7 hour wait for a room you would think the room would be worth it, it was not. The staff never even apologized. The only highlight was the restaurant, it was pricey but worth it.
Stayed 1 night in Nov 2024

8/10 Good

Jason

Liked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alexis

Stayed 1 night in Oct 2024

6/10 Okay

Joseph

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Old, cramped, few outlets, intermittent unpleasant smell. Staff was friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. They were very carrying compassionate. They were always greeting me,and always on top of everything I needed. They went above and beyond every time and under the circumstances, I wasn’t there for vacation. I was there to take my granddaughter home from the hospital because she Has cancer and she is terminal she’s only one years old. They generally cared and took time to make sure that everything I needed they got for me and again they were so understanding and compassionate wonderful place. I’ll never forget the kindness that they showed me. oh, and also the restaurant staff was actually amazing too. Thank you again. I meant the world to me to have a safe comfortable place to stay during this time
Stayed 1 night in Oct 2024

10/10 Excellent

Ronnie

Travelled with group
Liked: Cleanliness, amenities
Even about the hotel, was outstanding!!
Stayed 1 night in Oct 2024

8/10 Good

MILTON, Carmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cordial front desk staff. Hotel has been renovated and updated. Access is circuitous due to big construction project across the street. Cost of rooms is quite economical and that makes up for the location.
Stayed 1 night in Oct 2024

10/10 Excellent

Jason, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Tacf
Stayed 1 night in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Allison J

Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic hotel for a 3 star. The entrance and lobby are refreshingly modern and the champagne welcome is a lovely amenity. However, the room furniture and bathroom could be greatly improved. The $75 pet fee is a bit steep for one night - compared to $20/night at other 3 star hotels. Parking was very challenging due to a football game but we made it work.
Stayed 1 night in Oct 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful and friendly staff. Have stayed before and will stay again
Stayed 2 nights in Oct 2024

4/10 Poor

Nate

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our air conditioning was broken and it was 75 degrees in our room all night. Very uncomfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Dan

I requested and paid for a room with a balcony and when I arrived I was sent to a room with no balcony. I was counting on that balcony and is the reason I booked that hotel
Stayed 1 night in Oct 2024

2/10 Terrible

Maylia

Disliked: Cleanliness, staff & service, property conditions & facilities
Paid around $250/night just to crash for one singular night after a friend’s wedding. Absurd of a price enough as it is (especially because there was no continental breakfast) but it was also disgusting. I felt so wildly uncomfortable. I went to heat up a mac & cheese cup for a late night snack and was APPALLED to see (and smell) and plate of extremely moldy pizza rotting in said microwave. This type of mold does not happen after a couple of days. The amount of mold accumulated happens after weeks. The smell made me gag and lingered in my room the rest of the night. Before heading down to the lobby to search for a different microwave I spotted something crinkled up on the floor of my room. Upon further inspection I saw that it was a dirty, USED women’s panty liner. When I went to the lobby I very kindly made the lady aware of these things and asked her to make sure I would not get charged a cleaning fee for this. She apologized and that was it. I tried to relax and unwind in bed but found myself wondering what other cleaning may have been overlooked and felt uneasy. The next morning I stopped at the front desk again and spoke to a different lady to once again make sure I wouldn’t get charged and to make her aware of these things. She apologized and said it was unacceptable. I left the hotel frustrated that I was never offered a new room or a partial refund or even a voucher of any sort. I kind of wish I had just slept in my car and saved $250.
Stayed 1 night in Oct 2024

8/10 Good

Effy

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the enormous pool! We stayed in the executive suites area but our room was small. I am not sure why they are called executive. Our room was the size of any regular hotel room and smaller. Staff were great and accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

James, Boulder

Stayed 2 nights in Sep 2024

2/10 Terrible

Lisa

Business traveller
Disliked: Property conditions & facilities, room comfort
never again
Stayed 1 night in Oct 2024

6/10 Okay

Nicole, Danville

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very meh. Stayed there once before and was put in a room with no natural sunlight. The window looked into a hallway leading to a pool and there were ugly fluorescent lights. That was 4 years ago. Chlorine smell in hotel Stayed again in 10/24. Smell a bit better but dirt in corners of bathroom and toilet ran constantly all night long. Won’t stay there again. Like the area and the common areas and location but don’t love the rooms
Stayed 1 night in Oct 2024

8/10 Good

Louis

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 2 nights. Restaurant was good. Nice BBQ.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The courtyard was lovely to see from my room. Everything was efficient and easy and comfortable. I could hear noise from the room next to me, unfortunately.
Stayed 2 nights in Oct 2024