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Holiday Inn Express & Suites Annapolis by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Annapolis by IHG

Room, 1 King Bed, Non Smoking (Whirlpool) | In-room safe, desk, laptop workspace, blackout curtains
Exterior
Exterior
Room amenity
Room amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
2451 Riva Rd, Annapolis, MD, 21401
  • Annapolis Mall Shopping Center
    ‪11 min walk‬
  • Westfield Annapolis Mall
    ‪11 min walk‬
  • Anne Arundel Medical Center
    ‪18 min walk‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Whirlpool)

Room amenity

Room, 1 King Bed, Non Smoking (Whirlpool)

  • 23 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 23.00 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • 28.00 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 28.00 sq m
  • Sleeps 5
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

Holiday Inn Express & Suites Annapolis by IHG

Central hotel connected to a shopping centre in Annapolis with free breakfast
This hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Holiday Inn Express & Suites Annapolis by IHG offers 79 accommodations with a safe and coffee/tea makers. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Annapolis hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Annapolis by IHG. During your stay, you'll be connected to a shopping centre and within walking distance of The Kunta Kinte Alex Haley Memorial. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of The Kunta Kinte Alex Haley Memorial and Annapolis Mall Shopping Center
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Annapolis by IHG. Self parking is free. A complete renovation of Holiday Inn Express & Suites Annapolis by IHG was completed in July 2021.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Breakage deposit: USD 299 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Annapolis
Holiday Inn Express Hotel Annapolis
Holiday Inn Express Annapolis Hotel
Holiday Inn Annapolis
Annapolis Holiday Inn

Holiday Inn Express & Suites Annapolis by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 447 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Richard

Stayed 4 nights in Nov 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Frances, Port Jeff Sta.

Travelled with family
Liked: Amenities
Clean and comfortable
Stayed 1 night in Nov 2024

2/10 Terrible

Susan

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Not a good experience
Phone and coffee maker in room did not work. Couldn’t do check in via phone/email. No staff at desk to voice issues to on check out at 7am. When tried to contact hotel manager via email, no response received.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed here for an extended time. We do wish that the handicapped room (where we stayed both times) had a lower bed. It is hard to access if one is handicapped. Additionally, a comfortable chair with arms would also be nice. The safe was locked and no one at the front desk seemed to.know how to access it.
Stayed 9 nights in Oct 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my favorite hotel in the area! My husband and I love it and only book here when coming!
Stayed 5 nights in Oct 2024

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok stay, but some of fitness room equipment was broken (the eliptical), and the filtered water jug empty. The tv was extra hard to figure out (compared to the Fairfield Inn we stayed in yesterday) and was missing some of the standard stations (abc). Room was clean, but the shower drain was very slow to empty.
Stayed 2 nights in Nov 2024

8/10 Good

Lucrecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night but it was a good experience. The hotel is Clean , our room was comfortable and clean , good rate and only 15 min from Historic Annapolis. There is a Whole Foods next door which is so convenient! Their breakfast was very good and there is always coffee, tea and fruit available to guests . The hotel hallways looked bad but it looked like the are being renovated .
Stayed 1 night in Oct 2024

2/10 Terrible

Nancy

Disliked: Property conditions & facilities, room comfort
DO NOT STAY HERE
This Holiday Inn was low quality. The baseboards outside the room was missing. The room had a horrible smell of mildew and there were stains on the carpet. The bed was placed so close to the cooling system I had to walk sideways to get in and out of the bed. I feel I was beat out of money. I paid over $300.00 for a one night stay. It should have been free of charge. I do not recommend this hotel to anyone.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle, Meadville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and helpful, room was nice, bed was comfy, and the breakfasts were amazing!!!!!
Stayed 2 nights in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Amenities
Rooms were very nice as were the staff. Halls in process of being remodeled.
Stayed 4 nights in Oct 2024

6/10 Okay

Marko, Grand Island

Business traveller
Liked: Staff & service, amenities
They were doing construction. Weird TV system
Stayed 1 night in Oct 2024

8/10 Good

Mary

Travelled with family
It wasn't newly renovated. All the baseboards were ripped off, not sure if updates were in process or what. Seemed old. Bathroom was small.
Stayed 1 night in Oct 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay close to many options
Stayed 3 nights in Sep 2024

6/10 Okay

Robyn

Business traveller
Disliked: Cleanliness, property conditions & facilities
There was limited parking due to large trucks parked in an already small parking lot. The hotel sits on an awkward corner off the street. There is a cemetry directly behind the hotel. The room and bathroom were very small with a king sized bed. My keys did not work to get in room upon my return in the evening. There was a small removeable ramp laid over 3-4 steps to get to my room. These things decreased my satisfation because it was below the standards I have seen in similar hotels.
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Curtis

Travelled with family
Liked: Staff & service, room comfort
Hotel Room Review
The room needed a little refurbishing. The electrical plugs on the wall with the tv & desk didn't work. Had to relocate the coffee maker by the bed to use that electrical outlet. The walls were marked up with gouges in the drywall. The shower tile needs some TLC. Dirty. Wallpaper coming off walls. Peeling. Bed was comfortable & nice pillows. No guide to figure out tv & dish remotes. Couldn't grt Dish Sat tv to work. No writing pens in room.
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Liked: Staff & service
great
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jessica

Travelled with family
Disliked: Amenities, property conditions & facilities
Very disappointed in the cleanliness and quality of the room.
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shipping containers in the parking lot caused parking to be an issue.
Stayed 1 night in Sep 2024