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Hôtel du Palais de l'Isle

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hôtel du Palais de l'Isle

Suite Empereur | Balcony view
Lake
Front of property – evening/night
View from property
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
13 Rue Perriere, Annecy, Haute-savoie, 74000
  • Prison d'Annecy
    1 min walk
  • Le Pichet
    1 min walk
  • Annecy Station
    9 min walk
  • Annecy (NCY-Annecy - Haute-Savoie)
    17 min drive

Room options

View all photos for Premium Twin Room

Premium Twin Room | In-room safe, free WiFi, bed sheets

Premium Twin Room

  • 20 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Duc

Suite Duc | In-room safe, free WiFi, bed sheets

Suite Duc

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Signature Double Room

Signature Double Room | In-room safe, free WiFi, bed sheets

Signature Double Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room "Charme" with Twin beds

Room "Charme" with Twin beds | In-room safe, free WiFi, bed sheets

Room "Charme" with Twin beds

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed | In-room safe, free WiFi, bed sheets

Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room "Charme" with Double bed

Room "Charme" with Double bed | In-room safe, free WiFi, bed sheets

Room "Charme" with Double bed

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, free WiFi, bed sheets

Economy Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | In-room safe, free WiFi, bed sheets

Premium Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Empereur

Suite Empereur | In-room safe, free WiFi, bed sheets

Suite Empereur

  • 38 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, free WiFi, bed sheets

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Campanile Annecy Centre - Gare

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (799)
The price is €81
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Campanile Annecy Centre - Gare

About this property

Hôtel du Palais de l'Isle

Hotel with a 24-hour front desk, steps from Lake Annecy
This smoke-free hotel features a bar/lounge, a snack bar/deli and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Hôtel du Palais de l'Isle offers 34 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with satellite channels. This Annecy hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hôtel du Palais de l'Isle. During your stay, you're just a quick walk from Lake Annecy. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Lake Annecy and Prison d'Annecy
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hôtel du Palais de l'Isle also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Annecy hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 9 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift (70 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 9 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais de l'Isle
du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle
Hôtel du Palais de l'Isle Annecy
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy

Hôtel du Palais de l'Isle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 231 out of 511 reviews" "
Rating 8 - Good. 192 out of 511 reviews" "
Rating 6 - Okay. 60 out of 511 reviews" "
Rating 4 - Poor. 16 out of 511 reviews" "
Rating 2 - Terrible. 12 out of 511 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room even at the lowest price was still very small. The elevator was extremely small. There is no main lobby area or sitting area for hanging out. The location is excellent. The staff was very helpful. The rooms are clean. They turned the air conditioning on on request otherwise it would have been a very warm room.
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property location. The staff were all very helpful. Our bathroom could use a better cleaning, but the remainder of the room was fine. We had a great time there.
Stayed 3 nights in Sep 2024

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, basic hotel in a fantastic location right in the old city. The rooms are small and very basic, but no complaints.
Stayed 1 night in Sep 2024

6/10 Okay

Linu

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall it was a decent experience but the doors and locks aren’t well done/ The lock to the common bathroom door got stuck and had to be broken open. The room was nice but the TV wouldn’t connect to Internet. The shower door slider broke as soon as we opened in.
Stayed 1 night in Sep 2024

4/10 Poor

Sarah

Liked: Cleanliness
Disliked: Room comfort
Avoid room 25. Not a great experience.
Despite the amazing location I have scored this low due to the awful outlook from our room. There was no daylight visible and we looked down on all of the recycling bins. This in itself wasn't pleasant, but woudn't have caused me to write this review. However, alongside the view there was constant noise from staff dropping bottles into the bins from very early to very late, meaning we couldn't have the windows open. There were numerous pigeons sat on the ledges outside (and we saw them going into the kitchen) We obviously couldn't risk them coming into our room, so despite it being very warm at night we couldn't have any fresh air in the room. This also wouldn't have been an issue if the air con was working, but they had turned it off a few days before we arrived. I spoke to reception about this and they were unable to do very much at all. There was no room to move to until our last day (we didn't take them up on this as we were leaving the following morning) and they offered a fan if we wanted it. I felt that the photos of the hotel before booking did not represent what we got. I am sure there are rooms in the hotel with those views, but that wasn't room 25! Aside from that, the staff were actually all very pleasant, and the hotel itself is in an amazing position. The styling of the room was really lovely, but very much lacked anywhere to store clothes, we ended up having to live out of a suitcase on the floor.
Gorgeous styling, but not practical as this was the only storage space, no beside drawers etc.
Pigeons (and their droppings) all over our window ledge and in and out of buildings
The view from our room, along with a lot of noise
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 3 nights in Sep 2024

10/10 Excellent

Portia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the perfect location, right in the center of town next to the canal.
Stayed 1 night in Sep 2024

8/10 Good

Steven, Tallahassee

Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 1 night in May 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 1 night in Aug 2024

8/10 Good

Katrin

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was quite nice and our room on the top floor had a great view of the bustling street below. As in many historic areas in Europe, our room was small though adequate, made smaller yet by the slanted ceiling under the roof. Plan your stay well by packing a small overnight bag as you will have to carry it in from the garage. Steep streets.
Stayed 1 night in Aug 2024

10/10 Excellent

Nickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff was absolutely outstanding. Our family suite was spacious and comfortable for family of 4 with 2 teenagers. Was pleasantly surprised how quiet it was when windows are closed given we’re at the heart of the pedestrian village. Breakfast was very good and staff are amazing. Look no further just book this place you will have an enjoyable experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8/10
Really good stay overall, very clean, smells nice and easy to find. Only issue we had is that we got woken up to a fire alarm coming from our room. Understandably a lady knocked on our door asking if we had smoked to which we said no. It was very obvious we had just woke up since being in our underwear and I was still in bed. She rushed off which is understand but we had no update or apology for what had happened since we had been interrupted in our underwear. However over all stay was very pleasant. 24/7 receptionist, right in the center, everything is walkable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great hotel, great location
Stayed 2 nights in Aug 2024

4/10 Poor

Lynette M

Liked: Staff & service
Disliked: Cleanliness, room comfort
Don’t book through hotels.com, book directly
Last time I am booking with hotels.com. I’ll be booking directly with the hotel. I booked a premium double room (18-33m) I got a charming double room (14-17m) - like sleeping in a shoebox! No closet. The confirmation email just said ‘double room’. The hotel said I booked the smaller room. They would not provide a refund and could not provide an upgrade as they were fully booked. Hotels.com took their side.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Tres bien. Localisation parfaite
Stayed 1 night in Jul 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location in Annecy
Wonderful hotel, comfortable and air conditioned which worked very well ! My husband had issues with standing to shower in a bath with angled ceiling but I was fine with it!
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annecy - a beautiful town
In my opinion, Annecy is the most beautiful town in France. The Old Town, the lake, the mountains and the location are spectacular. Our hotel was in a wonderful location to enjoy all the area has to offer. Such a wonderful experience. Everyone in the town was eating ice cream. It was amazing to see. The hotel was very comfortable and the staff was very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Lynne

Stayed 3 nights in Jul 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great little hotel and excellent location. Beautiful view over the canal. Big enough room and facilities. Helpful staff. Parking discount very helpful and convenient to hotel. Substantial breakfast. Recommend.
Stayed 1 night in Jul 2024

8/10 Good

Peck

Stayed 1 night in Jul 2024

10/10 Excellent

HAFEZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is litirally in the best area of downtown. you just open the door and you are completely in. This is very suitable for the visitors that do not matter about the quite area. but believe me, the staff and hotel cleanness is amazing.
Stayed 1 night in Jul 2024