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4.0 out of 5

"Annecy is beautiful and this hotel was right in the centre of the old town. Directions for parking were good and we got a discount from the hotel. It’ ... " More

By a verified traveller on Thu 16 May 2024

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Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room "Charme" with Twin beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room "Charme" with Double bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Signature Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hôtel du Palais de l'Isle. During your stay, you're just a quick walk from Lake Annecy. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Lake Annecy and Prison d'Annecy
  • Pets welcome for a fee

Hôtel du Palais de l'Isle ratings based on 15 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hôtel du Palais de l'Isle

Everyone (7) Couples (6) Family (2)
4 out of 5

Posted by on 16 May 2024

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4 out of 5
Annecy is beautiful and this hotel was right in the centre of the old town. Directions for parking were good and we got a discount from the hotel. It’s a 5 minute walk so would be difficult with lots/large bags. The room was small but met our needs and was clean and bright, bath and shower plus separate toilet in en suite. We felt very safe even though hotel is entrance is on a pedestrian street and surrounded by numerous restaurants. Staff were very efficient and spoke excellent English

Posted by on 16 May 2024

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4 out of 5

Great location at the canal

Great location close to the canal, staff was very friendly

Posted by on 27 Jul 2018

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5 out of 5
C’était super. Emplacement parfait, accueil o top. Rien à dire

Posted by on 22 Aug 2024

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4 out of 5
Chambre petite avec vue sur un trou enfin une mini coure intérieure pas propre et bruyante surtout le matin. Le lit était bien mais le service pas génial. C’est un hôtel pratique mais pas incroyable.

Posted by on 4 May 2024

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4 out of 5
Sehr gute Lage, Preis für Frühstücksbuffet ist eher hoch, Anfahrt mit PW schwierig

Posted by on 2 Aug 2023

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3 out of 5

Posted by on 10 Jun 2023

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5 out of 5
Zentral gelegen inmitten der Altstadt Freundliches Personal

Posted by , from Knonau on 17 Apr 2023

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5 out of 5

Posted by on 16 Apr 2022

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5 out of 5

Posted by on 27 Nov 2019

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About the Hôtel du Palais de l'Isle

Location 13 Rue Perriere, Annecy, Haute-savoie 74000

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hôtel du Palais de l'Isle also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. This 3-star Annecy hotel is smoke free.

  • 34 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Offsite parking discounted rates available

Transport

  • Train station: Annecy Station (2.6 km / 1.6 mi)

Room Amenities

Hôtel du Palais de l'Isle offers 34 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with satellite channels. This Annecy hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Pet Policy

  • Pets: EUR 11 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 9 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • du Palais de l'Isle
  • du Palais de l'Isle Annecy
  • Hôtel du Palais de l'Isle
  • Hôtel du Palais de l'Isle Annecy
  • Hôtel Palais l'Isle Annecy
  • Hôtel Palais l'Isle
  • Palais l'Isle Annecy
  • Palais l'Isle
  • Du Palais De L'isle Annecy
  • Hôtel du Palais de l'Isle Hotel
  • Hôtel du Palais de l'Isle Annecy
  • Hôtel du Palais de l'Isle Hotel Annecy

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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