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Hotel Cacique Real

3.0 star property
VIP Access

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Photo gallery for Hotel Cacique Real

Hallway
Reception
Hot stone massages, deep-tissue massages, Swedish massages
Room, 1 Queen Bed | Individually decorated, individually furnished, desk, blackout curtains
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Calle del Espíritu Santo #42, Antigua Guatemala
  • Central Park
    ‪10 min walk‬
  • Antigua Guatemala Cathedral
    ‪12 min walk‬
  • Casa Santo Domingo Museum
    ‪3 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪75 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Individually decorated, individually furnished, desk, blackout curtains

Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Individually decorated, individually furnished, desk, blackout curtains

Quadruple Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds | Individually decorated, individually furnished, desk, blackout curtains

Quadruple Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Individually decorated, individually furnished, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Cacique Real

Colonial hotel with rooftop terrace and spa services
A rooftop terrace, spa services and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance.
Hotel Cacique Real offers 18 accommodations, which are accessible via exterior corridors and feature free toiletries and portable fans. Each accommodation is individually furnished and decorated. 32-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower.

This Antigua Guatemala hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Cacique Real. During your stay, you're just a quick walk from Cementerio General. Enjoy features like free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Central Park and Antigua Guatemala Cathedral
  • Airport shuttle service available for a fee
As a guest of Hotel Cacique Real, you'll find a rooftop terrace, spa services, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Hotel Cacique Real also features a garden, a picnic area, and concierge services. A complete renovation of Hotel Cacique Real was completed in January 2023.

This 3-star Antigua Guatemala hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1,931 metres
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Cacique Real

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 5 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 50 (one-way), (from 2 to 12 years old)
  • Rollaway bed fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Hotel Cacique Real offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 7395695-3

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Cacique Real Hotel
Hotel Cacique Real La Merced
Hotel Cacique Real Antigua Guatemala
Hotel Cacique Real Hotel Antigua Guatemala

Hotel Cacique Real Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 78 out of 120 reviews
Rating 8 - Good. 27 out of 120 reviews
Rating 6 - Okay. 10 out of 120 reviews
Rating 4 - Poor. 4 out of 120 reviews
Rating 2 - Terrible. 1 out of 120 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Francisco Javier

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Its expensive compared to other hotels in antigua that are way more luxurious & with AC.
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and quite informative. All the places they recommended were fantastic. The hotel is lovely, not too far from the main square, and walkable to lots of places. My room was clean, lovely, and spacious.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

10/10 Excellent

manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is super nice. The staff are amazing. Not too far from the center of town. I really enjoyed my stay as much as to extend it for two additional days.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was remarkable and so helpful. Thanks for a great visit.
Stayed 2 nights in Nov 2024

10/10 Excellent

Glennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and polite. Good breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

H.D.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was extremely charming and well maintained. The staff were very attentive, friendly and accommodating.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeremiah

Stayed 3 nights in Nov 2024

8/10 Good

Margaret

Stayed 2 nights in Nov 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly. About a 15 minute walk to the central of Antigua
Stayed 2 nights in Nov 2024

8/10 Good

Cathy

Stayed 2 nights in Nov 2024

10/10 Excellent

Ana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient, nice, had no issues. The staff was very friendly. They had one free laundry service per room. It was close to the main square. Everything was within walking distance.
Stayed 8 nights in Oct 2024

8/10 Good

caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place to syat
Stayed 2 nights in Oct 2024

10/10 Excellent

caleb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little place near the city center of Antigua
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Stayed 5 nights in Aug 2024

10/10 Excellent

Christelle

Stayed 2 nights in Aug 2024

10/10 Excellent

Elías

Stayed 4 nights in Aug 2024

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad del personal; amplitud de las habitaciones lo mejor; no tener estacionamiento cerca no me gusto
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed our stay here! The courtyard was nice, the staff was incredibly helpful and pleasant, and the location was close enough to walk to all of the restaurants and city center. The only complaints we had was that the showers took 10min to warm up and the positioning of our room allowed us to hear all of the street traffic, which was pretty noisy. Overall though, this hotel was worth the value.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel. Welcoming and friendly staff. Nice inclusive breakfast during our stay. Quiet and relaxing. Quick and easy walk to the center of Antigua. Would recommend to any couple looking to stay for a few nights.
Stayed 3 nights in Aug 2024

8/10 Good

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
The drainage in the showers were slow.we had occupied 6 rooms in the property and experienced the same problem. Breakfast on the property could use some work.
Stayed 2 nights in Aug 2024

8/10 Good

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel grounds are very nice…lots of charm. They offer massages and laundry services which was a big plus. They only offer breakfast and that breakfast is basic. I would only eat here if there is an emergency. Staff was very kind and polite - room was decent but it was dark. Definitely need better lighting in the rooms because our room was very dark. Almost weird considering Antigua is lo lively. Location wa great and only about 2 blocks from the main streets that take you everywhere
Stayed 3 nights in Sep 2024

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024