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"Room in need of a refresh.Breakfast mediocre.Staff in breakfast lacking in decent customer service.Basically got what we paid for, can say no more tha ... " More
6 Jun 2024 by Antonio Gallardo - Front Office Manager
Good afternoon James, how are you? We appreciate your comments, which undoubtedly help us to improve our service protocols and our quality of service. I apologise for the discomfort you experienced during your stay, which is not in line with our corporate vision, oriented to quality service. Your indications will be referred to the areas involved, to improve the management. Best regards
NH Antofagasta offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly NH Antofagasta. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Antofagasta hotel.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free parking nearby
NH Antofagasta offers 136 air-conditioned accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
