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Terrado Suites Antofagasta

4.0 star property

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Photo gallery for Terrado Suites Antofagasta

Outdoor pool, open 9:00 AM to 8:30 PM, pool loungers
Suite, 2 Queen Beds, Sea View | Premium bedding, in-room safe, desk, free WiFi
Suite, 2 Queen Beds, Sea View | Premium bedding, in-room safe, desk, free WiFi
Premium Suite, 1 King Bed, Sea View (Single) | Premium bedding, in-room safe, desk, free WiFi
Suite, 1 King Bed | Premium bedding, in-room safe, desk, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Gym
  • Free WiFi

Explore the area

Map
Baquedano 015, Antofagasta, Antofagasta, 1240000

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, free WiFi

Suite, 1 King Bed

  • 52 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Sea View

Suite, 2 Queen Beds, Sea View | Premium bedding, in-room safe, desk, free WiFi

Suite, 2 Queen Beds, Sea View

  • 52 sq m
  • Sea view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Sea View (Single)

Premium Suite, 1 King Bed, Sea View (Single) | Premium bedding, in-room safe, desk, free WiFi

Premium Suite, 1 King Bed, Sea View (Single)

  • 52.9 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Standard With Sea View

Premium bedding, in-room safe, desk, free WiFi

Twin Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room Standard With Sea View

Premium bedding, in-room safe, desk, free WiFi

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Terrado Suites Antofagasta

Waterfront hotel with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site.
Terrado Suites Antofagasta offers 138 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with cable channels.

This Antofagasta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

Qala Spa has 2 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

During your stay at Terrado Suites Antofagasta, you're just a quick walk from Antofagasta Museum. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body scrubs or body treatments at Qala Spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 5-minute walk from Antofagasta Museum and 5 minutes on foot from Resguardo Marítimo
  • Casino, local-area and shopping centre shuttle service available for a fee
Terrado Suites Antofagasta offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. Spa services, a terrace, and concierge services are also featured at the business-friendly Terrado Suites Antofagasta. An area shuttle within 4 km and a casino shuttle are available for a fee.

This 4-star Antofagasta hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Casablanca – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge) up to 4 km
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Casablanca

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CLP 150 per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 78512450-2

We should mention

  • Pool access available from 9:00 AM to 8:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Terrado Suites
Terrado Suites Antofagasta
Terrado Suites Hotel
Terrado Suites Hotel Antofagasta
Terrado Suites Antofagasta Hotel
Terrado Suites Antofagasta Hotel
Terrado Suites Antofagasta Antofagasta
Terrado Suites Antofagasta Hotel Antofagasta

Terrado Suites Antofagasta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 127 out of 286 reviews
Rating 8 - Good. 100 out of 286 reviews
Rating 6 - Okay. 30 out of 286 reviews
Rating 4 - Poor. 15 out of 286 reviews
Rating 2 - Terrible. 14 out of 286 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Antofagasta, as a base to tour the ESO Paranal Observatory. A remarkable value… 13th floor room, beautiful, quiet and well-appointed, with a small terrace, overlooking the bay. Enjoyed our breakfasts and our two dinners at the excellent seaside restaurant. Did not use the pool, but it looked lovely.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kwame

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been a couples times in this hotel through the years and I can see the maintenance in the exterior is not the same, rooms need more maintenance.
Stayed 5 nights in Oct 2024

8/10 Good

Rosette

Business traveller
Liked: Cleanliness, staff & service, amenities
I did like the property overall and it's close proximity to good restaurants. The restaurant on property was very good. The staff were friendly. The rooms were nice and the bed very comfortable. Property was very clean but some tiles needed replacing in the bathroom.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge, Antofagasta

Stayed 3 nights in Sep 2024

8/10 Good

Terry

Business traveller
Liked: Staff & service
Disliked: Amenities
Hotel has a great location but is starting to get long in the tooth and needs some renovations. Room was good but very sparse on amenities such as Kleenex, 1 bar of soap and a face cloth. Restaurant was excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Daniela

Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service
Recommend Overall
There parts of the hotel that need to be refurbished. The showers do not have a door, so water gets all over the floor and is EXTREMELY slippery. My bed’s mattress definitely needed to be replaced, it was sloping toward the side. Overall it was a great stay and I would recommend it over any other options in Antofagasta. Fantastic restaurant food.
Stayed 15 nights in Apr 2024

10/10 Excellent

Caius

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best views of any hotel in Antofagasta. Large rooms! Love it!
Stayed 2 nights in Feb 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Feb 2024

4/10 Poor

lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
This property should be avoided. The room and bedsheets were not properly cleaned. The bed sheets were heavily stained and the curtains were filthy. Customer service is beyond terrible. Check in agent was extremely rude and when I asked if they had a converter for use they told me they would call me once I got to my room. When I called two hours later after not hearing from them, I was told to “go to the mall next door and buy one.” The next morning I went for breakfast a few minutes before 10am as the website states breakfast is 6:30-10:30am. There were two women there with carts set to clear the food. I explained the situation to the front desk and they came over and asked the women to wait a few minutes as we had the incorrect information at no fault of our own. Amazing they ignored him and continued to clear the buffet despite being told to wait. I had to tell one woman twice to wait and she stepped back and gave me a very nasty stare down. It was embarrassing and so uncomfortable. I took food for my husband and put it on the table and then just went back to the room as I was so angry with the treatment we received. Do yourself a favor and avoid this hotel.
Stayed 4 nights in Dec 2023

8/10 Good

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antofagasta Xmas
Great location overlooking the sea. Friendly staff. Nice sized room. Good restaurant and bar.
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Stayed 7 nights in Jun 2023

6/10 Okay

Sean

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
The reception staff were inept. Very unwelcoming on arrival and more than 25 mins to check out. A big queue formed behind me and no other staff came to help for more than 20 mins. There was only one lift for 17 floors. Everyone was annoyed by this. It could easily take 10-15 mins to get from ground to 16. The pool was not in use either. On the upside, the rooms are big with fantastic sea views. The restaurant serves good food at fair prices, but finding the menu in a pdf online is a pain.
Stayed 1 night in May 2023

8/10 Good

ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Chester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the bay
Locate on a bay sits the Terrado. Dine oceanfront on reasonably priced entrees. Rooms very spacious
Stayed 3 nights in Apr 2023

8/10 Good

Alison

Liked: Cleanliness, room comfort
A short stay
Check in was poor: couldn’t find my reservation - very frosty at reception! Room comfortable and great view over harbour and pelicans and cormorants diving. The hotel served its purpose for a one night stop over
Stayed 1 night in Mar 2023

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Aunque el hotel en general está bien, las instalaciones son bastante viejas. la habitación es súper espaciosa y cómoda. Lo único es que el aire acondicionado no enfría mucho. Las vistas son hermosas. El gimnasio es fatal. Es básicamente una habitación oscura con 3 aparatos.
Stayed 1 night in Mar 2023

8/10 Good

Samuel

Liked: Room comfort
Disliked: Cleanliness, staff & service
Not the best hotel...but among the worst.
Upon arrival, I was notified that the parking was full and that there were no additional options for parking. I was forced to park my vehicle in a very unsafe area and walk to the hotel. I also was unable to off load my bags in front of the hotel due to the doorman not allowing me to. Upon checking in I found many hairs through out my room's bathroom. Bed was comfortable and there was a menu of pillows to choose from. Breakfast buffet is great and a high light of the stay. Food was fresh and very well stocked. I was getting married and needed to take some pictures for the wedding and during the shoot leaned against a wall only to find out that it left a stain on my suit jacket. Just an over all unpleasant experience. I won't be back.
Stayed 2 nights in Feb 2023

10/10 Excellent

Monica

Stayed 2 nights in Oct 2022

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Precio Calidad Regular
Mentalidad de residencial, pocas toallas, poca opción en frigobar, recepcionistas poco hospitalarias. Buen desayuno y restaurant con poco personal para atender a huéspedes cuando hay eventos como matrimonios en el hotel.
Stayed 2 nights in Oct 2019