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4.0 out of 5

"Blind in my room was half broken and TV was tiny. Shower was great and bathroom very very clean and super fluffy towels " More

By a verified traveller on Fri 12 May 2023

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Tiny Single

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Topfloor

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Cosy Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at BANKS Antwerp. During your stay, you're just a quick walk from Antwerp Market Square. Features include free WiFi in public areas and a free manager's reception, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Antwerp Market Square and 8 minutes from Sportpaleis
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

BANKS Antwerp ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for BANKS Antwerp

Everyone (3) Couples (1) Students (1)
4 out of 5
Blind in my room was half broken and TV was tiny. Shower was great and bathroom very very clean and super fluffy towels

Posted by on 12 May 2023

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Comment from Hotel Management

22 May 2023 by niesje hogewoning

Dear Emma,Thank you for your time to share your feedback with us and we are happy to read you enjoyed your stay in Banks.Your tips will be taken into account, thank you for sharing them with us.We look forward to welcoming you again in Banks with a chilled welcome drink during your next trip to Antwerp.With kind regards,Niesje HogewoningManager

5 out of 5

Posted by on 28 Aug 2022

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5 out of 5
Ausgezeichnete Lage und sehr guter, freundlicher Service.

Posted by on 2 Jun 2019

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Comment from Hotel Management

4 Jun 2019 by niesje hogewoning

Dear guest, Thank you for your time to share your feedback with us and we are happy to read Banks has met your expectations. We look forward to welcoming you again in Banks with a chilled welcome drink. With kind regard, Niesje Hogewoning.

3 out of 5
Das Personal war sehr nett. Das erste Zimmer war so klein, dass wir ein Upgrade machen mussten und die "Junior Suite " beziehen konnten. Doch auch die ist nicht viel besser. Keine einzige Ablage im Bad, die Utensilien mussten wir auf den Boden legen. Ebenso im Zimmer, Kein Schrank vorhanden und auch hier mussten wir die Koffer auf den Boden legen und konnten die Kleider nirgendwo versorgen.

Posted by , from Schweiz on 10 Aug 2017

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Comment from Hotel Management

12 Aug 2017 by Evelien De Deckers

Dear, Thank you for your review about your stay, we do appreciate your feedback. Your comments are and will be carefully considered for our continuous improvement process because above all guest service and well being is of great importance to us. Of course we do hope Banks will be considered for your future travels to Antwerp. And we do look forward to welcoming you again. With kind regards, Evelien De Deckers Manager

3 out of 5

Sehr geschmackvoll,stylish...tolle Ambiance aber..

Pros: Einrichtung, das fette, assortierte Frühstück.
Cons: Dienstleistung, Umgang mit dem Gast...Gastfreundlichkeit.
Location: ..inmitten der tollen Altstadt. Perfekt im fashionista Quartier.
Antwerpen an sich ist schon der Hammer...das Hotel ist auch mega schön....aber wie so oft...arbeiten dann junge Styler als Personal, die nicht echt wissen, was eigentliches Dienstleisten ist. Sie versuchen nett zu sein, sind aber zu kompliziert und unflexibel. Echtes Gastwesen ist etwas anderes. Es fehlte an Erfahrungswissen und Perspektivenübernahme um zu wissen, wie man einen Gast bedient. Trotzdem fahre ich wieder hin. Die jungen Leute werden dazulernen...

Posted by on 3 Apr 2017

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Comment from Hotel Management

5 Apr 2017 by Niesje

Dear guest, Thank you for your time to share your feedback with us. Of course we are happy to read we may welcome you again in Banks during your next visit to Antwerp. And we will take action regarding your remarks with our crew, because during your next stay we want to get 5 stars out of 5. Again thank you for your time and we look forward to welcoming you again in Banks with a chilled welcome drink and show you we learned from your remarks. With kind regards Niesje Hogewoning Manager

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A library, a terrace, and multilingual staff are also featured at BANKS Antwerp. This 4-star Antwerp hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 6 levels
  • Built in 2008
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Transport

  • Train station: Antwerp (ZWE-Antwerp Central Train Station) (2.2 km / 1.4 mi)

Room Amenities

BANKS Antwerp offers 68 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

The hotel hosts a free manager's reception daily.

Daytime Cafe/ Lazy Lounge – On-site bar.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive after 6 PM on Sundays must contact this property in advance to arrange check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Weight limit: 55 lb per pet
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts major credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 16.50 per person
  • Nearby parking fee: EUR 20 per day (328 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banks Antwerp
  • Banks Hotel
  • Banks Hotel Antwerp
  • Banks
  • BANKS Antwerp Hotel
  • BANKS Antwerp Antwerp
  • BANKS Antwerp Hotel Antwerp

You should know

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.