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Crowne Plaza Antwerp, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Antwerp, an IHG Hotel

Exterior
Premium bedding, minibar, in-room safe, desk
Sauna, steam room
Indoor pool
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool

Explore the area

Map
Gerard Le Grellelaan 10, Antwerp, B-2020
  • Antwerp Expo
    11 min walk
  • Royal Museum of Fine Arts
    5 min drive
  • Rubens House
    7 min drive
  • Antwerp (ANR-Antwerp Intl.)
    15 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 21 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub

Standard Room, 2 Single Beds, Accessible Bathtub | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Accessible Bathtub

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Crowne Plaza Antwerp, an IHG Hotel

Eco-certified hotel with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a conference centre are on-site.
Crowne Plaza Antwerp, an IHG Hotel offers 262 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers.

This Antwerp hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness center. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they enjoy the overall property condition at Crowne Plaza Antwerp, an IHG Hotel. During your stay, you're just a quick walk from Ring Road. Free WiFi in public areas, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym and bicycles to rent
  • Steps from Ring Road and 11 minutes on foot from Antwerp Expo
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Crowne Plaza Antwerp, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a vending machine, and multilingual staff are also featured at the eco-certified Crowne Plaza Antwerp, an IHG Hotel. For a fee, parking is available.

This 4-star Antwerp hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 10:30 AM.
Anna Antwerp Bistro & Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Anna Antwerp Bistro & Bar

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Crowne Plaza Antwerp
Crowne Plaza Hotel Antwerp
Crowne Plaza Antwerpen Hotel Antwerp
Crowne Plaza Antwerp Hotel
Antwerp Crowne Plaza
Crowne Plaza Antwerp
Crowne Plaza Antwerp, An Ihg
Crowne Plaza Antwerp, an IHG Hotel Hotel
Crowne Plaza Antwerp, an IHG Hotel Antwerp
Crowne Plaza Antwerp, an IHG Hotel Hotel Antwerp

Crowne Plaza Antwerp, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 351 out of 949 reviews" "
Rating 8 - Good. 417 out of 949 reviews" "
Rating 6 - Okay. 117 out of 949 reviews" "
Rating 4 - Poor. 42 out of 949 reviews" "
Rating 2 - Terrible. 22 out of 949 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gunther

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Lakshmi

Disliked: Staff & service, property conditions & facilities
Close to highway very noisy. Very slow front desk service.
Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel in a well connected locale.
The Hotel is clean, well equipped and the staff were excellent, friendly and incredibly helpful with our requirements. The rooms are well equipped, clean and modern, with excellent coffee facilities in room.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Nice pool but far from centre
The hotel is not too bad. Nice pool for the kids. A bit far from the centre but if you are driving then its ok. Team very friendly. The only reason i gave a 3 star is because we were sat with another family for breakfast and i did not feel comfortable at all. Its supposed to be a hotel not staff room that u go and sit with whoever u want on ur break.
Stayed 3 nights in Aug 2024

8/10 Good

Claire

Stayed 1 night in Aug 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the staff were friendly. The room was comfortable and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, only minor issue was checkout but dropped card off and awaiting emailed invoice
Stayed 1 night in Jul 2024

10/10 Excellent

benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel with great facilities.
Second time staying at this hotel. Stayed for one night on a business trip. Great hotel with wonderful facilities. Food in the bar is expensive 22 euros for a burger but there is a cafe at the garage next door with cheaper options. Great hotel would definitely stay again. 12:00 check out also really helped as my meeting the next day was not till 1.
Stayed 1 night in Jul 2024

10/10 Excellent

Georges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Georges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Denise

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Ian, Edmonton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had reservation with supporting documents; property claims no rooms available therefore no stay. Room stay charged and paid for credit card. Matter under dispute.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linda Cruz
Friendly and helpful staff. The room was clean and had all the necessary amenities.
Stayed 2 nights in Apr 2024

4/10 Poor

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
AC not working
The room was extremely hot, no matter what we did. Opening the window was hardly an option as the noise from the road was extremely loud. The AC wasn’t working properly, again didn’t matter what temperature we tried. Please, fix the ac. Overall hotel is good.
Stayed 3 nights in Mar 2024

10/10 Excellent

Greg

Stayed 1 night in Feb 2024

4/10 Poor

Sukhvinder

Stayed 1 night in Jan 2024

10/10 Excellent

Duncan

Stayed 1 night in Jan 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Peter

Travelled with family, Travelled with pets
Liked: Amenities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Saad

Disliked: Staff & service, property conditions & facilities
The smell
Stayed 2 nights in Sep 2023

6/10 Okay

Luz

Stayed 1 night in Sep 2023

4/10 Poor

Mark

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Upon arrival, the room was extremely hot. We set the A/C to 18 and left for a few hours. When we returned, the room temperature was 23. We spoke with staff, they came up and said that the A/C wasn't able to cool the room any further and it's beyond their control. They brought us a fan to help, however it didn't do much. The electrical outlet had fallen open and was exposed. We requested a box of tissues twice because they weren't refilled, non were ever brought to us. Upon check out, we were asked about our stay, we again explained the problems we experienced and the response was "OK, thank you, see you next time"??? This hotel is far from a 4 star, very dated and it seemed most things don't work and service is a challenge at best. Very disappointed with our experience!