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25 Sep 2023 by Assistant Front Office Supervisor
Dear Axel,Thank you for your beautiful review about your stay at FRANQ. We're happy to hear you had a pleasant stay with us and we hope we get the opportunity to welcome you back in the future.Best regardsNette Leus
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, a library, and a terrace are also featured at the business-friendly Hotel FRANQ. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Antwerp hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Hotel FRANQ offers 42 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include slippers, complimentary toiletries and hairdryers. This Antwerp hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:00 AM.
Restaurant FRANQ – This fine-dining restaurant serves breakfast, lunch and dinner. Reservations are required.
Franq Bar – This bar only serves light fare. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Belgian license plates must register their vehicle with the city in advance.
Hotel FRANQ offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Relais & Chateaux.
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.
