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Mercure Antwerp City Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Antwerp City Centre

Exterior
Exterior
In-room safe, desk, laptop workspace, soundproofing
Executive Room, 1 King Bed with Sofa bed, Accessible, View | View from room
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Quinten Matsijslei 25, 2018 Antwerpen, Antwerp, 2018
  • Antwerp Zoo
    7 min walk
  • De Keyserlei
    7 min walk
  • Century Center
    9 min walk
  • Antwerp (ANR-Antwerp Intl.)
    14 min drive

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Superior Room, 1 King Bed with Sofa bed

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Accessible, View

Executive Room, 1 King Bed with Sofa bed, Accessible, View | In-room safe, desk, laptop workspace, soundproofing

Executive Room, 1 King Bed with Sofa bed, Accessible, View

  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed with Sofa bed (City side)

Classic Room, 1 King Bed with Sofa bed (City side) | In-room safe, desk, laptop workspace, soundproofing

Classic Room, 1 King Bed with Sofa bed (City side)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds (City side)

Classic Room, 2 Single Beds (City side) | In-room safe, desk, laptop workspace, soundproofing

Classic Room, 2 Single Beds (City side)

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Superior Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (City side)

Classic Room, 1 King Bed (City side) | In-room safe, desk, laptop workspace, soundproofing

Classic Room, 1 King Bed (City side)

  • Sleeps 2
  • 1 King Bed

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Room amenity
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Pool
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4.1 out of 5, Very good, (1000)
The price is €353
for 1 night
includes taxes & fees
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About this property

Mercure Antwerp City Centre

Eco-certified Antwerp hotel in Jewish Quarter with a fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Mercure Antwerp City Centre offers 127 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This Antwerp hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the overall property condition at Mercure Antwerp City Centre. During your stay, you're just a quick walk from Antwerp City Park. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Antwerp City Park and 4 minutes on foot from Hoge Raad voor Diamant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Mercure Antwerp City Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Antwerp hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7 AM and 10 AM.
Mercure Antwerp City Centre has a restaurant serving breakfast, lunch and dinner.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18.50 per day)
  • Secured, covered parking on site (EUR 19 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; EUR 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift (200 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22.5 per person
  • Covered self-parking fee: EUR 19.00 per night
  • Nearby parking fee: EUR 18.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Antwerp Leopold Hotel
Hotel Leopold
Hotel Leopold Antwerp
Leopold Antwerp
Leopold Antwerp Hotel
Leopold Hotel Antwerp
Leopold Hotel Antwerp
Mercure Antwerp City Antwerp
Mercure Antwerp City Centre Hotel
Mercure Antwerp City Centre Antwerp
Mercure Antwerp City Centre Hotel Antwerp

Mercure Antwerp City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 328 out of 1000 reviews" "
Rating 8 - Good. 520 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ranjeet, Glen Allen

Travelled with family
It’s in an isolated location with no shops or restaurants around. Also the beds were uncomfortable.
Stayed 1 night in Aug 2024

8/10 Good

Joanna

Stayed 2 nights in Jul 2024

10/10 Excellent

Geraldine

Excellent hotel in central location
Stayed 1 night in Jul 2024

10/10 Excellent

Jermaine, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfy hotel not far from central station
Stayed 4 nights in Jun 2024

10/10 Excellent

Alexander

Stayed 1 night in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and staff were awesome
Stayed 3 nights in Apr 2024

10/10 Excellent

Liviu Gabriel, Burnaby

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy from the front desk was very professional and very accommodating! Cleaning ladies were very nice, quiet and quick. Hotel is centrally located and in a quiet area.
Stayed 1 night in Mar 2024

6/10 Okay

Brett

Disliked: Staff & service
OK Hotel Reception staff are nice I wanted to use the fitness room and I wasn't told it was closed for repair - which was annoying
Stayed 2 nights in Feb 2024

8/10 Good

Angeline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, room comfort
Very nice
One night stay. The hotel was nice and the reception staff were very helpful (allowing us early check-in). The room was nice. The only complaint is that the lock/catch on the toilet door was broken (it had been removed), so the door didn't stay closed.
Stayed 1 night in Mar 2023

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 610 was too hot despite seting thermostat at 16C Scrambled egg at breakfast too dry Convenient location
Stayed 3 nights in Dec 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Add Some More Room Lighting
I like the Mercure Antwerp City Centre hotel and this was my second time this year to visit. It's in a central location close to the train station and one can enjoy a lovely park across the street from the hotel. The breakfast is always good and the bar is nice. But I have one complaint: my room came this time with inadequate lighting. See photo of the only light for the bedroom space other than the pinpoint bed lighting. While this light is ok for the table beside it, it certainly does not help illuminate the room. As a result my room was gloomy, which is no help in winter.
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Namvar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Tobie

Liked: Amenities, property conditions & facilities
Location and service
Stayed 6 nights in Jul 2022

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel in a quiet yet convenient location close to main city centre and Centraal Station
Stayed 2 nights in Jul 2022

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Hot room
The room was good it was very hot. I ask for a fan the fist day but the hotel didn't offer that. But the girl at the desk adjusted the temperature in the room to go cooler. The other two day was told they couldn't do that.🤔 The other thing we had to have the key reser everyday.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful in our interactions, the room was very clean and the hotel is in a great location near the park (we preferred being 20 minutes walk away from the tourist hot spots). Would stay again
Stayed 1 night in May 2022

10/10 Excellent

Robert

Stayed 3 nights in Apr 2022

10/10 Excellent

Alison

Stayed 1 night in Apr 2022

10/10 Excellent

Elliot

Stayed 3 nights in Apr 2022

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great location.
Stayed 3 nights in Mar 2022

8/10 Good

Bard Ivar

Stayed 2 nights in Mar 2022