Smartflats - The City - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Deluxe Studio | Private kitchen | Fridge, microwave, oven, stovetop

Standard Studio | Living area | Flat-screen TV

Deluxe Studio | Living area | Flat-screen TV

Overview
Prices
Location
Amenities
Policies

Popular amenities

Kitchen

Free WiFi

Explore the area

20 Cellebroedersstraat, Antwerp, Vlaams Gewest, 2000

De Keyserlei
4 min walk
Meir
4 min walk
Rubens House
5 min walk
Antwerp (ANR-Antwerp Intl.)
25 min drive

Room options

Classic Apartment

2 bedrooms
Sleeps 5
2 Double Beds and 1 Single Sofa Bed

Deluxe Studio

Studio
Sleeps 3
1 Double Bed and 1 Single Futon

Standard Studio

Studio
Sleeps 3
1 Double Bed and 1 Single Futon

Similar properties

Pet-friendly

Free WiFi

Restaurant

Breakfast available

for 1 room

includes taxes & fees

2 Jan - 3 Jan

About this property

Smartflats - The City

Antwerp aparthotel units in Old Town with kitchenettes

This aparthotel features free WiFi in public areas. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. Added amenities include free WiFi, a flat-screen TV and an electric kettle. Housekeeping is available on request.

Smartflats - The City offers 9 accommodations. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils.

This Antwerp aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Smartflats - The City, you're just a quick walk from Stadsfeestzaal Shopping Mall. Free WiFi in public areas is available. This budget aparthotel has 9 apartments. Free WiFi and a kitchenette are available in each apartment.

Each apartment offers a kitchenette, a flat-screen TV and a fridge
Free WiFi
Services include a virtual front desk
Steps from Stadsfeestzaal Shopping Mall and 4 minutes on foot from De Keyserlei

Public spaces have free WiFi.

Languages

English, French

Property amenities

Internet

Available in the apartment: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Kitchenette

Coffee grinder
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Oven
Refrigerator

Bathroom

1 private bathroom

Entertainment

Flat-screen TV

Comfort

Heating

Pets

No pets allowed

Suitability/Accessibility

No lift

Services and conveniences

Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Virtual front desk

Things to do

Hiking/biking trails nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

9 units
Bed sheets changed on request
Housekeeping (on request)
Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance

Prior to arrival, you must complete online registration via a secure link

A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Housekeeping fee: EUR 25 per day; may vary based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Property is also known as

Smartflats The City

Smartflats - The City Antwerp

Smartflats - The City Aparthotel

Smartflats - The City Aparthotel Antwerp

Smartflats - The City Reviews

5.4

6.2/10

Cleanliness

4.0/10

Amenities

3.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

2/10 Terrible

yue

2 Aug 2024

Disliked: Cleanliness, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family

30 Jul 2024

Liked: Cleanliness, room comfort

Great location

Inside it was good, everything alright best thing was the location. but stairs was not so secure may they are still renovating it!

Stayed 1 night in Jul 2024

8/10 Good

Johan

5 Jul 2024

Stayed 4 nights in Jun 2024

6/10 Okay

Johan Junior

Travelled with family

29 Jun 2024

Liked: Room comfort

Remote control of TV was missing. Cleaning personnel could not replace it.

Stayed 3 nights in Jun 2024

4/10 Poor

DANIEL

16 Jun 2024

Stayed 5 nights in Jun 2024

8/10 Good

Ryan

25 May 2024

Liked: Cleanliness, room comfort

Check-in is a BEAR

Check in was a bit of a hassle. We never received the mandatory checkin email, which required chatting with hotels.com to resolve the issue. We tried to call the smartflats people after receiving the number from hotels.com (the one on the website is disconnected) directly and were put on hold (while we were chatting with hotels.com) and after 15 minutes of being on hold, we hung up. The checkin also requires a photo id scan from your phone as well as an additional $$ euro deposit before they will give you the access codes. Just expect some hassles trying to check yourself in. Also, they’re doing MAJOR construction directly across the street, which resulted in a 7:30 wake up call of pneumatic drills followed by the sound of falling bricks. This continued throughout the day. It was however tolerable. The flat did come with a small washing machine—a definite plus—but no dryer nor clothesline/pins to hang up things to dry afterward. We made due by hanging things from open windows and the radiator. Finally, the coffee maker uses little custom espresso sachets, and they only give you a couple for the entire stay. If you like making coffee in your room in the morning, best to bring your own instant. There was an electric kettle. The room itself is quite comfortable and a good location.

Stayed 2 nights in May 2024

4/10 Poor

Mera

Travelled with group

19 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Kein Ansprechpartner für Mängel, nur ein Chat. Behoben werden Mängel nicht. Viele Defekte und schlecht gereinigt. Absolut nicht zu empfehlen.

Stayed 4 nights in Aug 2024

4/10 Poor

madeleine

Travelled with family

1 Aug 2024

Disliked: Cleanliness

Nous n'avons pas eu la réservation convenu

Séjour limite désagréable, j'avais réservé pour une adresse et nous avons eu une adresse différente à la dernière minute, l'interlocuteur n'était pas aidant dans sa façon de dire les choses, nous étions abandonné à nous même, il a fallu qu'on insiste pour avoir quelqu'un au bout du fil, sachant qu'on avait du mal par rapport à la connexion internet du fait que nous n'étions plus en France mais plutôt en Belgique. Les mégots de cigarettes et beaucoup d'humidité. Bref

Stayed 2 nights in Jul 2024

8/10 Good

Jordan

23 Jul 2024

Liked: Cleanliness, room comfort

Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family

13 May 2024

Liked: Cleanliness

Toppetasje, små senger.

Savnet innsjekk info før ankomst. Tungt å bære bagasje opp 5 etasjer. Fin leilighet med deilig baderom! Stille og rolig på toppen. Små senger, veldig trangt å dele! Brannalarm blinker sterkt gjennom natten, forstyrrer!

Stayed 1 night in May 2024