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Sheraton Samoa Aggie Grey's Hotel & Bungalows

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sheraton Samoa Aggie Grey's Hotel & Bungalows

Outdoor pool, open 6:00 AM to 7:00 PM, pool loungers
Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down duvets, in-room safe, desk
Ecotours
Hypo-allergenic bedding, down duvets, in-room safe, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Main Beach Road, Apia
  • Falemataaga – The Museum of Samoa
    ‪5 min walk‬
  • Palolo Deep Marine Reserve
    ‪10 min walk‬
  • Fish Market
    ‪14 min walk‬
  • Apia (FGI-Fagali'i)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Harbour View

Room, 2 Queen Beds, Non Smoking, Harbour View | Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Harbour View

  • 47 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 King Bed, Non Smoking, Garden View

Bungalow, 1 King Bed, Non Smoking, Garden View | Hypo-allergenic bedding, down duvets, in-room safe, desk

Bungalow, 1 King Bed, Non Smoking, Garden View

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Room, 1 King Bed, Non Smoking, Pool View | Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Harbour View

Room, 1 King Bed, Non Smoking, Harbour View | Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Harbour View

  • 47 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Family Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down duvets, in-room safe, desk

Family Room, 1 King Bed, Non Smoking

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Family Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About this property

Sheraton Samoa Aggie Grey's Hotel & Bungalows

Luxury hotel with free valet parking and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sheraton Samoa Aggie Grey's Hotel & Bungalows offers 174 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Beds feature down duvets. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sheraton Samoa Aggie Grey's Hotel & Bungalows, you're just a quick walk from Falemataaga – The Museum of Samoa. You'll find features such as free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 15-minute walk of Palolo Deep Marine Reserve and Fish Market
  • Airport and bus station shuttle shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 5371 square feet (499 square metres) and includes a conference centre. An outdoor pool, a terrace, and gift shops/newsstands are also featured at the luxury Sheraton Samoa Aggie Grey's Hotel & Bungalows. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sheraton Samoa Aggie Grey's Hotel & Bungalows was completed in May 2016.

This 5-star Apia hotel is smoke free.

The hotel hosts a free manager's reception daily.
Sheraton Samoa Aggie Grey's Hotel & Bungalows has a restaurant on site.
Feast – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Lobby Lounge – This delicatessen specialises in international cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Lobby Bar – On-site cocktail bar. Open daily.
Tea Lounge – On-site coffee shop. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: WST 50 for adults and WST 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Feast
  • Lobby Bar
  • Tea Lounge
  • The Lobby Lounge

Things to do

  • Designer stores
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (5,371 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed: Lunar New Year, Valentine's Day, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day and during Ramadan.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Fitness facility
  • Full-service spa
  • Outdoor pool
The following facilities are closed on Monday and Tuesday:
  • Fitness facility
  • Full-service spa
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for WST 75.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: WST 30 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately WST 50 for adults and from WST 25 for children
  • Airport shuttle fee: WST 50 per person (one-way)
  • Airport shuttle fee per child: WST 25 (one-way), (from 3 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: WST 75.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Samoa Aggie Grey's Hotel & Bungalows offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sheraton Samoa Aggie Grey's Hotel Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel Bungalows
Sheraton Samoa Aggie Grey's Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel Bungalows
Sheraton Samoa Aggie Grey's Hotel Bungalows Apia
Sheraton Samoa Aggie Grey's Bungalows Apia
Sheraton Samoa Aggie Grey's Bungalows
Hotel Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Apia Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel
Hotel Sheraton Samoa Aggie Grey's Hotel & Bungalows
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel
Sheraton Samoa Aggie Grey's Hotel & Bungalows Hotel Apia

Sheraton Samoa Aggie Grey's Hotel & Bungalows Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 123 out of 288 reviews" "
Rating 8 - Good. 89 out of 288 reviews" "
Rating 6 - Okay. 49 out of 288 reviews" "
Rating 4 - Poor. 13 out of 288 reviews" "
Rating 2 - Terrible. 14 out of 288 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities
Obviously new rooms but amenities were still being developed. Great staff make up for this. Found both service charges and rooms quite pricey after being in Kuala Lumpar 5 Star hotels and were a lot cheaper than Sheraton Aggies. Found booking by internet Expedia cheaper than if you book by telephone or locally. At least a third cheaper, I asked they couldn’t explain why?
Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service
Good stay in obviously relatively new rooms and loved the open lobby. Prices were quite high all round though.
Stayed 4 nights in Oct 2024

10/10 Excellent

Taunese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
1 star service
For $400+ minimum AUD a night at this 5 star hotel, details should be perfect. There were 3 of us on my booking but there were only 2 towels in our room. The phone in the room didn’t work as well so couldn’t call for more towels or room service. No one gave us the tour of our hotel, to show us where all the facilities are. We weren’t even advised if we had wifi in our room or laundry options. I’ve stayed at quite a few nice hotels in Samoa & this has to be my least favourite. Service should be the best thing about any hotel, especially a 5 star hotel. We got put in a room all the way in back near an industrial site which gave off 3 star motel vibes. Our rooms are only accessible by stairs as well, no elevator.
Stayed 2 nights in Oct 2024

2/10 Terrible

Anita

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Samuel

Business traveller
Liked: Staff & service
Staff were amazing but they are battling with the facility.
Stayed 3 nights in Oct 2024

6/10 Okay

SKY

Travelled with partner
Liked: Cleanliness, staff & service
Amazing customer service - a few things not operating yet. But once it all does I’m sure it will be great. Tv didn’t work
Stayed 5 nights in Sep 2024

4/10 Poor

Ruta

Stayed 7 nights in Sep 2024

10/10 Excellent

Scott, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
i booked a room with a view but upon arrival was told the room was being remodeled. Although I got an Upgrade to a huge ensuite, the bathroom was dirty with brown smear on the bidet control and i got bugbites in the morning.
Stayed 1 night in Sep 2024

6/10 Okay

Gesa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice but not rebooked into other rooms as it was under renovation. Had no TV or WiFi. Great food, drinks and service. Although d
Stayed 2 nights in Aug 2024

6/10 Okay

Mary, Auckland

Travelled with family
Disliked: Cleanliness
The check-in process was terrible. We had to wait, and when we were finally given a room, the TV wasn’t working, and the phone was out of order as well. Despite these issues, no compensation was offered for the inconvenience, even though I had paid for a fully serviced room with amenities that weren’t available. Overall, it was very disappointing.
Stayed 3 nights in Sep 2024

8/10 Good

Gladys

Travelled with family
Liked: Cleanliness, staff & service
While the property looked amazing and the room while clean did not have a working TV, phone, shower head was loose, water was cut off for a few hours. I was confused on the morning of check out to get a knock at door at 8am to confirm I was checking out when 11 am is check out. However staff were lovely and gracious, luckily I was only there for short visit. Otherwise I would have asked for another room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Annmatilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband & I absolutely loved our stay. Exceptional service across the Sheraton Aggie Grey. We can't wait to come back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Liana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful we loved our stay
Stayed 5 nights in Aug 2024

10/10 Excellent

TE ARIKI, Porirua

Travelled with family
Liked: Staff & service
Home away from home
Stayed 3 nights in Aug 2024

4/10 Poor

Daniel

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool under construction, only one restaurant. Rooms average - doors wouldn’t close, TV & phone did not work and no mini bar. Only saving grace was the lovely staff. The rate did not reflect the standard of the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Mellisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best first family Holiday
The stay was so amazing this was the first family holiday we done and we loved every part of it, the resort was amazing the people were great, thank you so much to the team for helping us with a our babies while we’re there, a special mention to the Manager Kirk, to the from desk team and also the restaurant staff Ioana, Theresa & Sisi. Massive thank you to the ladies who pampered us in the spa they made us feel so special. We will definitely be back again
Stayed 14 nights in Jul 2024

10/10 Excellent

Rae

Stayed 7 nights in Apr 2024

10/10 Excellent

Fuapepe

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff as always were Super friendly. This is the 2nd stay me and my family have had here. And they never disappoint. It was unfortunate our original room wasn’t available due to renovations. We were then upgraded to a bungalow. Probably wise of them to inform us prior to checking in via phone call.
Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slow Season Letdown
We visited during the COVID-19 lockdown in Samoa which meant that hotel services were sparse. While the room was still great, we were really disappointed in the availability (and cost!) of food options and ate most of our meals away from the hotel. We also had the housekeeping walk in on us without knocking which was a bit embarrassing. She did apologize, but for what we paid to stay at this hotel - and to support them during a time of slow business - I was actually quite disappointed. There are many other options for higher end hotels in Apia and I’ll probably choose another next time.
Stayed 2 nights in Apr 2020

8/10 Good

H, Auckland, NZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was immaculate and our garden fale was gorgeous and so quiet! Loved the pool but the bar there was never staffed, and we would often have to ask people three or four times for pool towels and things like that.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint i have staying here is that i wish i stayed here longer than one night!!! From the service, to the food and to the rooms; everything was excellent. Breakfast was amazing as there were soo many options to choose from and more importantly delicious. Would definitely recommend staying here
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020