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Al Manara, a Luxury Collection Hotel, Saraya Aqaba

5.0 star property

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Photo gallery for Al Manara, a Luxury Collection Hotel, Saraya Aqaba

2 outdoor pools, open 9:00 AM to 6:30 PM, pool umbrellas, pool loungers
Exterior
View from property
Junior Suite, 1 King Bed, Non Smoking, Balcony | Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Room service

Explore the area

Map
Al-Hashemi Street, Aqaba, Aqaba Governorate, 77110

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

Frette Italian sheets, premium bedding, down duvets, minibar

Superior Room, 1 King Bed, Non Smoking, Balcony

  • 48 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Sea View (Balcony)

Premium Room, 1 King Bed, Balcony, Sea View (Balcony) | Frette Italian sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Balcony, Sea View (Balcony)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, minibar

Classic Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View, Accessible

Superior Room, 1 King Bed, Non Smoking, Pool View, Accessible | Frette Italian sheets, premium bedding, down duvets, minibar

Superior Room, 1 King Bed, Non Smoking, Pool View, Accessible

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Balcony

Superior Room, 2 Twin Beds, Non Smoking, Balcony | Frette Italian sheets, premium bedding, down duvets, minibar

Superior Room, 2 Twin Beds, Non Smoking, Balcony

  • Lagoon view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Balcony, Lagoon View (Balcony)

Frette Italian sheets, premium bedding, down duvets, minibar

Classic Room, 1 King Bed, Balcony, Lagoon View (Balcony)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Private Pool

Suite, 1 King Bed, Non Smoking, Private Pool | Property amenity

Suite, 1 King Bed, Non Smoking, Private Pool

  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Partial Sea View

Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 King Bed, Non Smoking, Partial Sea View

  • 124 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Partial Sea View

Suite, 1 King Bed, Non Smoking, Partial Sea View | Property amenity

Suite, 1 King Bed, Non Smoking, Partial Sea View

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, Partial Sea View

Penthouse, 1 King Bed, Non Smoking, Partial Sea View | Property amenity

Penthouse, 1 King Bed, Non Smoking, Partial Sea View

  • 116 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Sea View (Terrace)

Presidential Suite, 1 King Bed, Non Smoking, Sea View (Terrace) | Frette Italian sheets, premium bedding, down duvets, minibar

Presidential Suite, 1 King Bed, Non Smoking, Sea View (Terrace)

  • 213 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

Suite, 1 King Bed, Non Smoking, Sea View (Balcony) | Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 King Bed, Non Smoking, Sea View (Balcony)

  • 147 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Non Smoking, Sea View (Balcony)

Premium Room, 2 Single Beds, Non Smoking, Sea View (Balcony) | Exterior

Premium Room, 2 Single Beds, Non Smoking, Sea View (Balcony)

  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, minibar

Superior Suite, 1 King Bed

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony | Exterior

Junior Suite, 1 King Bed, Non Smoking, Balcony

  • 57 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Balcony

Frette Italian sheets, premium bedding, down duvets, minibar

Premium Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Terrace

Suite, 1 King Bed, Non Smoking, Terrace | Frette Italian sheets, premium bedding, down duvets, minibar

Suite, 1 King Bed, Non Smoking, Terrace

  • 69 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About this property

Al Manara, a Luxury Collection Hotel, Saraya Aqaba

Elegant beach hotel and 2 outdoor pools
Catch some rays on Al Manara, a Luxury Collection Hotel, Saraya Aqaba's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.
Al Manara, a Luxury Collection Hotel, Saraya Aqaba offers 207 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and a safe. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Al Manara, a Luxury Collection Hotel, Saraya Aqaba. During your stay, you're just a quick walk from Early Islamic Ayla. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mediterranean cuisine with a beachfront location at Taybeh Al Manara, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to aromatherapy, body wraps or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of Early Islamic Ayla and Saraya Aqaba Waterpark
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Unwind on the private white sand beach, located just 10 metres away. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Al Manara, a Luxury Collection Hotel, Saraya Aqaba, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a 24-hour health club, a steam room and a garden. Free self parking and valet parking are available.

This 5-star Aqaba hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Taybeh Al Manara – This beachfront restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Kubba Levantin – This beachfront restaurant specialises in Middle Eastern cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Aqwas Lobby Bar – On-site restaurant. Open daily.
Sabeel Al Manara – This beachfront bar only serves lunch. Open daily.
Amwaj – This beachfront restaurant only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Arabic, English, French, Greek, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JOD 15 per person
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amwaj
  • Aqwas Lobby Bar
  • Kubba Levantin
  • Sabeel Al Manara
  • Taybeh Al Manara

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Art gallery
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: JOD 150
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: JOD 150
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: JOD 35 per accommodation, per stay, plus a one-time cleaning fee of JOD 100
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are available for JOD 50 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: JOD 5 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JOD 15 per person
  • Airport shuttle fee: JOD 50 per vehicle (one-way)
  • Pet fee: JOD 35 per accommodation, per stay plus a one-off JOD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: JOD 150 (subject to availability)
  • Late check-out fee: JOD 150 (subject to availability)
  • Rollaway bed fee: JOD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Al Manara, a Luxury Collection Hotel, Saraya Aqaba offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.

Property is also known as

Al Manara Luxury Collection Hotel Saraya Aqaba
Manara Luxury Collection Hotel Saraya
Al Manara Luxury Collection Saraya Aqaba
Manara Luxury Collection Saraya
Manara Collection Saraya
Al Manara, a Luxury Collection Hotel, Saraya Aqaba Hotel
Al Manara, a Luxury Collection Hotel, Saraya Aqaba Aqaba
Al Manara, a Luxury Collection Hotel, Saraya Aqaba Hotel Aqaba

Al Manara, a Luxury Collection Hotel, Saraya Aqaba Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 231 out of 290 reviews
Rating 8 - Good. 38 out of 290 reviews
Rating 6 - Okay. 9 out of 290 reviews
Rating 4 - Poor. 4 out of 290 reviews
Rating 2 - Terrible. 8 out of 290 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rimsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Property is beautiful and the staff was amazing and made our stay as comfortable as possible
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had the most incredible four day stay at the Al Manara. An absolutely stunning property from the minute you enter the gates, drive up to the front doors, greeted at reception and then enter your room to the beautiful ocean view, everything took our breath away. The welcome by Sahar could not have been friendlier. As our stay proceeded we were greeted with great smiles and warm welcomes by everyone - management (at every level), restaurant reception, Suna and servers Cecil, Daniella and Yvonne (all stars) Kenneth at the pool snack bar, so, so accommodating, Rahmann, so kind and generous, Kadek and Crystal at the Spa, fabulous, Rose, the housekeeper, all touched our hearts in a very special way. We have travelled extensively in SE Asia, Europe and North America and we have never felt the same level of sincere welcome and attention. We saw many spectacular highlights in Jordan but the thing that touched us most was the people. All those at this hotel did their very best ( as one of the managers shared) to not only make you feel like you are at your second home but you are actually at home. They succeeded at every level. Sincerely, Jim and Sharon Gibson
Stayed 2 nights in Dec 2024

10/10 Excellent

Samira

Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best
Simpy one of the best hotels I have ever stayed in. Staff were beyond excellent, facilities were perfect and I can not wait to return one day. Can not recommend enough.
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great and the staff are super helpful and friendly. It is a short cab ride from the hotel to Ayla Marina and a 15 min walk to the main st in Aqaba. The staff here are very attentive and friendly. The amenities in the rooms are great and pool / beach areas are super nice. The only down side is that the hotel doesn’t offer any water sports
Stayed 4 nights in Nov 2024

10/10 Excellent

Jumana

Stayed 1 night in Oct 2024

10/10 Excellent

Souheil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Diali

Liked: Cleanliness, staff & service, property conditions & facilities
Smells amazing. Super beautiful. Great staff. Felt incredibly safe.
Stayed 1 night in Oct 2024

10/10 Excellent

Shahed

Travelled with family
Liked: Amenities
They are perfect, a safe and comfortable place to stay in, the customer service team is awesome.
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Raad

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were beyond accommodating, ensuring that our every need was met with a smile. They were friendly, professional, and truly made our stay unforgettable. A special mention to Tayseer, who went above and beyond to make sure we were comfortable and well taken care of throughout our stay.
Stayed 3 nights in Oct 2024

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Rawan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing suite and very nice staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Faryal

Stayed 2 nights in Aug 2024

10/10 Excellent

Walaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

4/10 Poor

Ghaith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took over an hour. They have only two people handling the entire hotel. If you have a question you need to wait 15 minutes or longer. The lobby was full of waiting people almost all day and in the evening. Staff are friendly but the hotel is obviously understaffed for a 5 star hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Feras

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mustafa

Stayed 1 night in Jun 2024

10/10 Excellent

SARAH

Very good
Stayed 1 night in Jun 2024

10/10 Excellent

mahmood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stop recommending this hotel to other people. Everything is perfect starting from arriving to the hotel till saying good bye after checkout. See you soon
Stayed 3 nights in May 2024

10/10 Excellent

Rafaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning since the arrival everything was smooth and nice. Friendly staff, the hotel was awesome and luxurious, Great atmosphere, the food was great ( from the restaurant to the buffet), I must say that chef Ismael and the chef Rami were great hosts. I couldn’t have a better honey moon. Nabil the manager made everything possible. I can’t wait to come back on summer. I must say the gym and the spa was number 1. Everything about the hotel AlManara in Aqaba is next level. I hereby come to thank you for the best stay.

2/10 Terrible

Abdullah, West Lafayette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I sustained a foot injury while swimming at their supposedly clean beach. Despite seeking assistance from the administration office, none was provided. I had to personally take a cab to the hospital for treatment. Surprisingly, there was no follow-up or concern from the hotel staff regarding my injury. Such oversight is unacceptable, especially for a prestigious hotel of this caliber.
Stayed 1 night in Feb 2024

10/10 Excellent

Ahmad

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great food and great people. Very nice place! Thanks
Stayed 2 nights in Jan 2024