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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Comfort Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Basic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at COOL HOUSE, you're just a quick walk from Simon Bolivar Park. Enjoy features like free WiFi in public areas and a free manager's reception, plus a snack bar/deli.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Breakfast served weekdays for a fee
  • Amenities include a communal living room, coffee/tea in a common area and a shared microwave
  • Just a 4-minute walk from Simon Bolivar Park and 6 minutes on foot from Arauca Market Plaza
  • Pets welcome for a fee (restrictions apply)

Property Features

There's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. COOL HOUSE also features coffee/tea in common area, dry cleaning/laundry services, and a communal living room. This 3.5-star Arauca hotel is smoke free.

  • 6 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Room Amenities

COOL HOUSE offers 6 accommodations, which are accessible via exterior corridors and feature free toiletries. This individually decorated and furnished accommodation includes desks. Memory foam beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Guests have access to shared bathrooms. This Arauca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 55-inch Smart televisions come with premium satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Bathrooms are shared
  • In-room kitchen
  • Memory foam beds
  • Smart television
  • Satellite channels
  • Premium channels
  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Kitchenware
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Exterior corridor access
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

The hotel hosts a free manager's reception daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No lift (single level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: COP 100000 per pet, per night, plus a one-time cleaning fee of COP 50000 and a deposit of COP 400000 per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

  • Pets allowed in specific rooms only
  • Staffed front desk
  • No lifts
  • Service animals not allowed
  • Pets cannot be left unattended
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately COP 23500 for adults and from COP 23500 for children
  • Nearby parking fee: COP 10000 per night (7 ft away)
  • Pet deposit: COP 400000 per stay
  • Pet fee: COP 100000 per pet, per night plus a one-off COP 50000 cleaning fee
  • A kitchen/kitchenette is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • COOL HOUSE Hotel
  • COOL HOUSE Arauca
  • COOL HOUSE Hotel Arauca

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.