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1 May 2018 by RESIDENCE LE TRIANON
Chère cliente, nous vous remercions pour vos commentaires et espérons que votre séjour parmi nous s'est bien passé malgré les points négatifs que vous soulignez. Sachez que des travaux de rafraichissement sont prévus cet hiver. Le personnel vous remercie pour votre avis fort positif à leur égard. Cordialement,
15 Mar 2018 by Le Trianon
Cher client, nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes et espérons avoir le plaisir de vous revoir très prochainement. Cordialement
5 Nov 2017 by Ophélie - directrice adjointe
Chère cliente, nous vous remercions pour votre avis et sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes. Le personnel vous remercie pour votre commentaire positif à son égard et serait heureux de vous accueillir de nouveau. Sachez que nous avons prévu pour cet hiver, quelques travaux de rénovation : peinture, changement du revetement de sol, changement de literie, améliorations de nos prestations et services. En espérant avoir le plaisir de vous revoir pour vous montrer les efforts faits ! Cordialement,
29 Sep 2017 by reception
Dear customer, we are sorry. We understand your dissatisfaction but you abuse a bit. Disparage an hotel as you do is very low. You claim that you know how to rate an hotel but you don't know nothing about the items. For that alone, we will not take the time to answer your comentary. Regards
3 Oct 2017 by front office
Dear customers, thank you for your comment. We hope that your stay with us went well despite the small problems you may have encountered. Please note that we take into account all our customers' comments in order to improve our services. Regards,
25 Mar 2017 by Ophélie-Chef de réception
Cher client, nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes et c'est avec plaisir que nous vous accueillerons lors de votre prochaine virée arcachonnaise. Cordialement
9 Mar 2017 by Ophélie - Chef de réception
Cher client, nous tenons à vous remercier pour votre avis, aussi mitigé soit-il. Le personnel vous remercie de votre commentaire positif à son égard et fait son maximum chaque jour pour pallier aux différents soucis que les clients peuvent rencontrer. Nous sommes conscients que des améliorations sont à prévoir, et c'est ce que nous faisons actuellement, afin d'être reclassé 4* cette année. Nous espérons tout de même que votre séjour à Arcachon s'est bien passé. Cordialement,
9 Mar 2017 by Ophélie - Chef de réception
Cher client, nous vous remercions pour votre avis positif. C'est avec plaisir que nous vous accueillerons lors de votre prochain séjour à Arcachon. Cordialement
9 Mar 2017 by Ophélie-chef de réception
Chère cliente, nous vous remercions pour votre avis, aussi mitigé soit-il. Sachez que nous rénovons actuellement la résidence, petit à petit, et que nous comprenons vos remarques négatives. En effet, le kit entretien n'est pas fourni automatiquement ; il faut le demander à la réception qui le donne moyennant 5€. Cordialement
Le Trianon Arcachon offers its guests multilingual staff and a lift. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Arcachon residence is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Le Trianon Arcachon offers 82 accommodations with portable fans and blackout curtains. Rooms open to balconies. Beds feature premium bedding. Accommodation at this 4-star residence has kitchenettes with stovetops, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a bath. Guests can surf the web using complimentary wireless Internet access. 20-inch flat-screen televisions come with digital channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a weekly basis.
For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:30 AM.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 8:30 AM - 6:00 PM. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 8:30 AM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
