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Hôtel La Muette

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel La Muette

Family Room | Premium bedding, minibar, in-room safe, desk
Property entrance
Front of property
Front of property
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Room service
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
15 Rue Des Suisses, Arles, Bouches-du-Rhone, 13200
  • Place du Forum
    2 min walk
  • Fondation Van Gogh
    2 min walk
  • Thermes de Constantin
    2 min walk
  • Avignon (AVN-Caumont)
    49 min drive

Room options

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Premium bedding, minibar, in-room safe, desk

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Premium bedding, minibar, in-room safe, desk

Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, desk

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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includes taxes & fees
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About this property

Hôtel La Muette

Eco-certified hotel in Arles
This smoke-free hotel features self parking, a library and tour/ticket assistance. WiFi in public areas is free. Additionally, a picnic area, a TV in a common area and a front desk safe are on-site. Housekeeping is available on request.
Hôtel La Muette offers 18 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. This Arles hotel provides complimentary wireless Internet access. Coffee/tea makers and minibars are provided. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hôtel La Muette. During your stay, you're just a quick walk from Lee Ufan Arles. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and a library. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a terrace
  • Steps from Lee Ufan Arles and Musée Reattu
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hôtel La Muette, you'll find a library, a terrace, and multilingual staff. WiFi is free in public spaces. The eco-certified Hôtel La Muette also features tour/ticket assistance, a picnic area, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Arles hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:30 AM.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 10 for children

Family friendly

  • Children's dinnerware
  • Highchair
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours

Renovations and closures

The property is closed during November, December and January.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 20 per day (in/out privileges)
  • Rollaway bed fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

De La Muette
De La Muette Arles
Hotel De La Muette
Hotel De La Muette Arles
Muette Hotel Arles
Hotel Muette Arles
Hotel Muette
Muette Arles
Muette
Hotel De La Muette
Hôtel La Muette Hotel
Hôtel La Muette Arles
Hôtel La Muette Hotel Arles

Hôtel La Muette Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 167 out of 253 reviews" "
Rating 8 - Good. 71 out of 253 reviews" "
Rating 6 - Okay. 8 out of 253 reviews" "
Rating 4 - Poor. 1 out of 253 reviews" "
Rating 2 - Terrible. 6 out of 253 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Great location, service, and friendly staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The whole town of Arles had a power outage for most of one day and night. The staff were very good about trying to make people comfortable and provided small lanterns, charging for phones, and stayed up through the night to ensure people had their needs
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Stayed 2 nights in Jul 2024

10/10 Excellent

Kellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were friendly and helpful. Excellent location to dining, tourist sites and shopping.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Stay in Arles
We had a great stay at the Hotel de la Muette in Arles. Staff members were unfailingly polite and helpful, and our room was clean and comfortable. Breakfast offered a nice variety of tasty items. The hotel is conveniently located near the Arena and Place du Forum, and it's walkable (though not necessarily close) to the train station. This hotel would not be a good choice for guests with mobility issues, as there's no elevator, and rooms are reached via a spiraling staircase. (Hotel personnel offered assistance carrying our bags up the steps, but we were able to manage on our own.) As long as you can manage the stairs, this hotel is a gem. I would definitely stay there again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lori

Super nice hotel with great staff and location !!! Rooms are small and stairs challenging Stay on first floor if you have trouble with stairs Very close to sites of Arles Great breakfast but not included
Stayed 4 nights in Jun 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful - avoid at all costs!
Awful! We checked out early after one night due to the huge mould problem in the bathroom, uncomfortable bed and grotty bedroom. We explained that even due to mould, we were ok to pay for the one night we’d stayed, but didn’t want to stay the other six nights we’d booked in advance. They made us pay for a total of three nights (the one we’d stayed plus an additional two) even though the condition of the room was appalling. We had no choice as they had our credit card details and this was the terms and conditions of Hotels.com. The hotel was rude, unapologetic for the terrible condition of the room, and unprofessional. Thankfully we checked into L’Arlatan only a few metres down the road and had a fantastic stay - a world apart from La Muette!
Mould in the bathroom
Mould in the bathroom
Chipped soapdish
Stayed 7 nights in Jun 2024

10/10 Excellent

Mishal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful place- clean rooms, very comfortable beds. The best part of the place is that everyone is warm and friendly and helpful- in a sincere way. We all as a family agreed this was our favorite place to stay in France. Thank you for your great customer service and quality accommodations! Oh and the breakfast was excellent!
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels we booked in France (and we booked several). The location was perfect! The medieval feel of the room was a plus and it was spacious and comfortable. The staff was very helpful and kind, especially Abigail who helped us with the parking and breakfast. The breakfast was outstanding! We wish we would have booked more days in this place! Would highly recommend!
Stayed 2 nights in Jun 2024

8/10 Good

Julio

Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Travelled with family
Liked: Amenities
This property was a gem! The room was set up perfectly for a family of 4 (older children) with two twin beds up in a loft. The room was immaculate, and the breakfast buffet was delicious. The location is quiet.
Stayed 2 nights in Jun 2024

10/10 Excellent

Thierry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly, the property is awesome, like sleeping in a medieval castle and overall the stay was great. Would definitely recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying at this Family run Boutique Inn. So unique and felt like staying in a castle. The atmosphere and friendly service was wonderful and we would definitely love to stay here again. Highly recommend it.
Stayed 1 night in May 2024

8/10 Good

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Poor soundproofing, noise from the neighbours and from the outside. Also strong smell of roasted breakfast in the room. Otherwise, nice place and destination ❤️
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, property conditions & facilities
It felt like staying with a family friend.
Stayed 2 nights in May 2024

10/10 Excellent

Cyril

Stayed 1 night in May 2024

2/10 Terrible

Jill

Stayed 1 night in May 2024

10/10 Excellent

Caroline

Liked: Property conditions & facilities, room comfort
We can’t wait to return
The hotel is in a fantastic location. The staff were very helpful and friendly. The breakfast was delicious and good value. The hotel was eco friendly with interesting decor - there were nice touches such as homemade yogurt, juices, granola , soap etc We would definitely stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic little hotel in the centre of Arles, the room was perfect for a few nights away, and the staff were super helpful. Would definitely recommend
Stayed 3 nights in Apr 2024

10/10 Excellent

Duheun

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is lovely modernized medieval style and staff is very kind and helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it love Arles
Service was delightful, very eco friendly, sounds travel between rooms in a building this old super accessible to all the great center town locations
Stayed 3 nights in Nov 2023

10/10 Excellent

JONI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a beautiful quaint Hotel with excellent staff and awesome breakfast, will definitely stay again.
Stayed 1 night in Oct 2023