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Hotel Kawa Mountain Retreat

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Kawa Mountain Retreat

Living room
Jetted bathtub
Premium Room | Hypo-allergenic bedding, free WiFi, bed sheets
Premium Room | Hypo-allergenic bedding, free WiFi, bed sheets
Front of property – evening/night

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Parking included
  • Breakfast included
  • Housekeeping

Explore the area

Map
Fca Altos De Cocora, Via Camino Nacional Sec Dos Casitas Lt2, Salento, Quindio
  • Calle Real
    15 min walk
  • Main Square
    19 min walk
  • Cocora Valley
    6 min drive
  • Armenia (AXM-El Eden)
    94 min drive

Room options

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, free WiFi, bed sheets

Comfort Room

  • 3.3 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Cabin, Balcony

Deluxe Cabin, Balcony | Hypo-allergenic bedding, free WiFi, bed sheets

Deluxe Cabin, Balcony

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, free WiFi, bed sheets

Premium Room

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, free WiFi, bed sheets

Deluxe Room, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Cabin

Deluxe Cabin | Hypo-allergenic bedding, free WiFi, bed sheets

Deluxe Cabin

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | Hypo-allergenic bedding, free WiFi, bed sheets

Luxury Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, free WiFi, bed sheets

Superior Room, 1 King Bed

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Kawa Mountain Retreat

Suburban hotel with full-service spa and free breakfast
A full-service spa, a restaurant and a bar/lounge are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include Access to hot tub, coffee/tea in a common area and concierge services.
Hotel Kawa Mountain Retreat offers 25 accommodations with complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Kawa Mountain Retreat. During your stay, you'll be within walking distance of Calle Real. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Calle Real and a few minutes from Main Square
  • Airport shuttle service available for a fee
Hotel Kawa Mountain Retreat offers its guests a full-service spa and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Kawa Mountain Retreat. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Salento hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Hotel Kawa Mountain Retreat has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Spa tub
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Kawa Mountain Retreat Salento
Hotel Kawa Mountain Retreat Hotel
Hotel Kawa Mountain Retreat Salento
Hotel Kawa Mountain Retreat Hotel Salento

Hotel Kawa Mountain Retreat Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 96 out of 109 reviews" "
Rating 8 - Good. 8 out of 109 reviews" "
Rating 6 - Okay. 4 out of 109 reviews" "
Rating 4 - Poor. 1 out of 109 reviews" "
Rating 2 - Terrible. 0 out of 109 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Camilo

Liked: Staff & service, room comfort
Disliked: Cleanliness
Overall, our stay was passable, but there are numerous areas that require substantial improvement. Frankly, given the cleanliness issues and the worn-out condition of the towels and sheets, I find it difficult to justify the hotel's price. Starting with the positives: the location was peaceful and offered stunning views, with a convenient path to the town. The breakfast was a highlight, combining a buffet selection with made-to-order main dishes, which I would rate 10/10. Now, addressing the negatives: We stayed for just one night during peak season, from Saturday to Sunday. The jacuzzi was covered in algae. While I understand the intention to reduce chemical use, this neglect led to an unacceptable level of cleanliness. The towels and bed sheets were visibly aged and hadn't been changed recently. In conclusion, despite some positive aspects of our stay, such as the tranquil location and excellent breakfast, the pervasive cleanliness issues and worn-out amenities make it hard to recommend this hotel, especially considering its current pricing.
Stayed 1 night in Jul 2024

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
Amazing, I would love to come back. Safe. Clean. Secluded a d yet walking distance to the town of Selanto.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nastaran

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in beautiful location, walking distance to main street. Great service and delicious breakfast. They set up great room for us for our anniversary time. We had balcony with beautiful view. Definitely coming back to Salento and this hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous property. I searched a lot for places in this area, and, I felt so lucky to have found the perfect place to stay. Great location. Great ambiance.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, amazing views! Would highly recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hiren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous property with great staff!
We had such a great stay here! The property is beautiful with good amenities. The staff were very friendly and accommodating. We’ll definitely stay here again if we ever return to Salento.
Stayed 3 nights in Feb 2024

8/10 Good

richard, everett

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Stoyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located above the village and next to the mirador, overlooking the valley and the road to Valle del COCORA. Breathtaking view!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

James, N. Grosvenordale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay out of town but close enough for a 5 minute walk into town.
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this place, the view and the peacefulness that offers. Service was excellent...nothing to say! Very close to the town. Restaurant was very good as well.
Stayed 4 nights in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
Overall a great stay at a beautiful location. The rooms are not quite as private as they look on the booking site and their website, but otherwise a great experience.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2023

8/10 Good

Vit

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place to spend a couple of days visiting Salento and its surrounding area. We had the most amazing view and enjoyed top-quality hospitality from a team that went out of their way to make our stay special.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jiun Yea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely go back to Kawa hotel for sure! We found such a pity that we couldn’t spend decent time at the hotel due to our intensive schedule, so will try to arrange for more time chilling there next time. Breakfast and view from the room are both perfect, but the service was what amazed us the most! Very helpful and responsive reception that we didn’t need to worry about anything. Shuttle service worked out smoothly as well!
Stayed 2 nights in Sep 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Hilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, except for the access road.
Stayed 4 nights in Aug 2023

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Beautiful hotel. Good breakfast. Access road in bad condition.
Stayed 4 nights in Aug 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had the absolute best time at Kawa. 10/10 would recommend. Between the staff, the views, the food, I do not have one bad thing to say about our stay. We were beyond relaxed, and also enjoyed being set outside of center of town, yet you could be there in a short walk. Since being home, we have expressed to everyone that Kawa and Salento were the highlight of our trip.
Stayed 3 nights in Jun 2023

10/10 Excellent

Alicia

Stayed 2 nights in Jun 2023

10/10 Excellent

Lynnea

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing staff truly felt like it was my home
Amazing Carlos went aboveand beyond to make me feel comfortable and answer all questions. Breakfast was made to order and included. Views were unobstructed and peaceful. The room had an updated patio and shower with very hot water. All amenities were great. They even had two hotel dogs that were friendly. Only suggestion is dont put families with children in the room next to the massage room. I was not able to fall asleep due to screaming kids the entire massage session.
Stayed 1 night in May 2023

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do it!
This place exceeded all expectations. The location, the service, the views and amenities made it a 10/10 stay.
Stayed 3 nights in May 2023