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Hotel Mocawa Plaza Armenia

3.5 star property

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Outdoor pool, pool loungers
Habitación Doble Superior | Premium bedding, minibar, in-room safe, desk
Poolside views, serves lunch and dinner
Front of property
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Hot tub
  • Gym
  • Bar

Explore the area

Map
Kr. 14 #9 Norte - 00, Armenia, Quindio, 630004
  • Parque De La Vida
    ‪3 min walk‬
  • Metropolitan Cultural Convention Centre of Quindío
    ‪2 min drive‬
  • Bolivar Plaza
    ‪3 min drive‬
  • Armenia (AXM-El Eden)
    ‪38 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Twin Superior

Habitación Twin Superior | Premium bedding, minibar, in-room safe, desk

Habitación Twin Superior

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Superior con vista a la montaña

Premium bedding, minibar, in-room safe, desk

Habitación Superior con vista a la montaña

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Doble Superior

Habitación Doble Superior | Premium bedding, minibar, in-room safe, desk

Habitación Doble Superior

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room Superior

Premium bedding, minibar, in-room safe, desk

Twin Room Superior

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Mocawa Plaza Armenia

Hotel in Armenia with full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a rooftop terrace are on-site.
Hotel Mocawa Plaza Armenia offers 97 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Armenia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mocawa Plaza Armenia. During your stay, you're just a quick walk from Parque De La Vida. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Restaurante 14-9
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with hot stone massages, aromatherapy or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Parque De La Vida and a 2-minute drive from Metropolitan Cultural Convention Centre of Quindío
  • Airport shuttle service available for a fee
Hotel Mocawa Plaza Armenia offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Mocawa Plaza Armenia. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Armenia hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Restaurante 14-9 – This restaurant specialises in local and international cuisine.
Sky Bar (PIso 17) – This poolside bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante 14-9
  • Sky Bar (PIso 17)

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All Half Board rate plans include lunch or dinner for up to 2 people. Only breakfast will be included for any extra persons.

Renovations and closures

The property will be renovating from 16 January 2025 to 30 March 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 14.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 68000 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: USD 14.0 per stay
  • Facilities fee: USD 3 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property is located within an airport and access is restricted to airport travellers only
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Mocawa Plaza Armenia offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Mocawa
Best Western Plus Mocawa Armenia
Allure Aroma Mocawa Karisma Armenia
Best Western Plus Mocawa Hotel Armenia
Mocawa
Allure Aroma Mocawa Hotel Karisma Armenia
Allure Aroma Mocawa Hotel Karisma
Allure Aroma Mocawa Karisma
Hotel Allure Aroma Eje Cafetero By Karisma
Best Western Plus Mocawa Hotel
Allure Aroma Mocawa by Karisma
Hotel Mocawa Plaza Armenia
Mocawa Plaza Armenia
Mocawa Plaza
Allure Aroma Mocawa Hotel by Karisma
Hotel Mocawa Plaza
Mocawa Plaza Armenia Armenia
Hotel Mocawa Plaza Armenia Hotel
Hotel Mocawa Plaza Armenia Armenia
Hotel Mocawa Plaza Armenia Hotel Armenia

Hotel Mocawa Plaza Armenia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 591 out of 842 reviews
Rating 8 - Good. 168 out of 842 reviews
Rating 6 - Okay. 43 out of 842 reviews
Rating 4 - Poor. 21 out of 842 reviews
Rating 2 - Terrible. 19 out of 842 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities
It was amazing
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Toilet wasn't well clean at arrival. Overpriced. Busy, also pool always full, rooftop place still under construction, sort of. Restaurant and cafe staff were very kind and attentive (the fact they needed to ask for a paper review probably implies they're under pressure from management).
Stayed 2 nights in Apr 2025

8/10 Good

Jose Rafael Flores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 7 nights in Apr 2025

10/10 Excellent

Andrew, Lemon Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was an amazing experience. I loved the breakfast and the rooms were so clean. The staff was friendly and I really enjoyed my time there with my family. The only things I would improve are the surrounding area’s which are a little sketchy and how you have to pay for snacks in your room, but that alone isn’t enough for me to rate the experience less than 5 stars. Definitely coming back!
Stayed 1 night in Apr 2025

10/10 Excellent

JOSIP

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel in the chic part of town. The top terrace has a great view of town! Staff is very kind and service minded! The bathroom is spacious, the rooms are very comfortable, buffet breakfast is absolutely delicious with little touches from Colombian food! This is my 2nd stay and I will definitely go back next time I am in town.
Stayed 1 night in Apr 2025

10/10 Excellent

natalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

10/10 Excellent

Gengis

Stayed 1 night in Apr 2025

10/10 Excellent

Nancy Liliana

Stayed 1 night in Mar 2025

10/10 Excellent

Eliana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel !
Stayed 3 nights in Jan 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it onlybplace I stay
Stayed 8 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025

10/10 Excellent

ancizar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 4 nights in Mar 2025

8/10 Good

Oscar

Stayed 2 nights in Mar 2025

8/10 Good

Herve

Stayed 2 nights in Mar 2025

10/10 Excellent

Jasson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen, Broomfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

MAURICIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was hospitable.
Stayed 9 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great staff, and wonderful views of the mountains.
Stayed 1 night in Mar 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Customer Services was excellent. Breakfast was very típic with arepas and calentado 😋
Stayed 1 night in Feb 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mocowa Plaza Hotel

Always stay here, reception and bar lovely, rooms spacious, clean comfortable, staff really friendly, restaurant fair. Pool is in use but roof top bar is being renovated.
Rooftop pool
Reception
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Amazing breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

everyone was very courteous and very polite
Stayed 1 night in Feb 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025