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4.2 out of 5

"Everything was perfect very clean. Apartment was beautiful. Great location " More

By a verified traveller on Sat 07 Oct 2023

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Apartment, 2 Bedrooms, Annex Building (4 Adults and 1 Child)

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Apartment, 2 Bedrooms, Annex Building

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, Annex Building (3 Adults)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, Annex Building (4 Adults)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Studio, Annex Building (2 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, Annex Building (2 Adults and 3 Children)

Bed Count 5 Twin Beds Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Andorra. During your stay, you'll be connected to the convention centre and just a quick walk from Playa de las Américas. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 1986, this comfortable aparthotel has 141 apartments over 6 floors. Each apartment includes amenities such as free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Playa de las Américas and Las Vistas Beach

Hotel Andorra ratings based on 26 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Andorra

Everyone (4) Couples (16) Family (1) Other (2)
5 out of 5
Everything was perfect very clean. Apartment was beautiful. Great location

Posted by on 7 Oct 2023

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4 out of 5
The room was modern and clean with a large balcony but the sun never reached the balcony, it was always in the shade. I would have preferred a balcony with sun.

Posted by , from Glasgow on 7 Mar 2020

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5 out of 5
good location clean rooms and good size rooms good breakfast buffet

Posted by on 28 Feb 2020

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Comment from Hotel Management

5 Mar 2020 by Customer Service

Dear guest, thank you very much for your opinion. Kind regards.

5 out of 5
Lovely room. Modern design, super comfy bed. Safe inside room. Bathroom a bit dated but had a full size bath and plenty of hot water for a nice shower. Cleaners did a great job. Staff all very pleasant. Pool a bit small but heated in November it was a plus. Usually stay at Parque Santiage3. Think will use this place from now on. Rooms a lot nicer and better value for money.

Posted by on 24 Nov 2019

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Comment from Hotel Management

27 Nov 2019 by Customer Service

Dear Guest, thank you for your detailed review about our hotel. We are happy to hear that you made the most of your holidays with us. We hope to receive you in future visits to Tenerife. Kind regards.

5 out of 5
Just returned from an 11 night stay ...perfect location ... hotel is spotless, beds very comfy, pool was excellent and all staff were very courteous and helpful .. will stay again should my husband and I return to Playa Las Americas Thank you for a very enjoyable stay Irene McGrath

Posted by on 8 Aug 2019

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4 out of 5
Excellent location, small and friendly hotel. Had superior room which was nice sized one bedroom apartment with all amenities, modern and clean. Road outside was quite noisy from balcony but didn’t affect us at nights. Hotel mainly aimed at couples with no entertainment and only downfall was the air con didn’t work for the fortnight we were there and although reception gave us a fan it didn’t help cool the room.

Posted by on 9 Jul 2019

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4 out of 5
Breakfast was lovely evening meal was a miss mash of food not enough on offer we ate in restaurant for first two nights then ate out for rest of holiday. Good location with a wee street of pubs nearby with good entertainment rooms were spotless and staff were excellent could not do enough for you would definitely go back but not half board

Posted by , from kilmarnock on 30 Mar 2018

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5 out of 5
Great location! Our room in the hotel was spacious, clean and comfortable. Overall a really good value 3 star hotel.

Posted by on 30 Mar 2018

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3 out of 5

Wifi not working in room

Wifi was not working in room, asked staff to fix it next day technician came but did not fix it, waited another day for technician to come to fix it at 9.30 pm, staff at reception were a bit rude when dealing with the problem, other staff were friendly e.g. In restaurants etc, good location, breakfast and dinner quite tasty

Posted by , from Ireland on 18 Nov 2017

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3 out of 5

Reception staff reject email confirmation

Pros: The other staff in the apartment/ hotel worked very hard and were on the whole lovely to speak too. The cleaners of the pool area were hardworking.
Cons: The cleaners were hardworking but they woke me and others up every morning at 8am with their friendly loud chatter
Location: The location was ideal and there was plenty to find in the vicinity. A good 3 course meal for 10 euro's was out of the main doors turn left then Right
The booking company received verification that I could have a late check out on the day of departure. The booking company were brilliant and had secured the room free of charge. They past on the email so I took a copy with me to the reception 2 day's prior to checking out. I was put off several times and eventually on the evening prior I took the chance to say how disappointed I was being put off every time I attended. The receptionist did not want to know about my disability, it did not belong to them so they only wanted to know if I would be willing to pay 40 euro to secure the room. Even showing them the email,did not assist me ,but what was more upsetting was when we were waiting for a taxi to arrive, that I saw the receptionist bypass me, to speak to my husband, about me and my request in my presence and within ear shot . How rude, disrespectful and utterly demoralising . No chance of ever going back if I have to pay to stay.

Posted by , from Tyne and Wear on 10 Aug 2016

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Property Features

Hotel Andorra offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Andorra. Free self parking is available. This 3-star Arona aparthotel is smoke free.

  • 141 guestrooms or units
  • 6 levels
  • 2 buildings
  • Conference rooms
  • Built in 1986
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Andorra offers 141 air-conditioned accommodations, with a hairdryer. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Flat-screen television
  • Fridge
  • Microwave
  • Stovetop
  • Kitchenware
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8 AM to 10 AM.

Hotel Andorra has a restaurant on site.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Eurocard and debit cards. Cash is not accepted. The property is professionally cleaned.

  • Property is cleaned with disinfectant
  • One child stays free
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 6 per person
  • In-room safe fee: EUR 40 per stay
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andorra Arona
  • Hotel Andorra Arona
  • Hotel Andorra Arona
  • Hotel Andorra Aparthotel
  • Hotel Andorra Aparthotel Arona

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.