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Deluxe Single Room North Facing

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Deluxe Double Room South Facing

Bed Count 1 King Bed Maximum Occupancy 3 Max

Three-Bedroom Mountain Loft

Bed Count 2 King Beds Maximum Occupancy 6 Max

Junior Suite West Facing

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room North Facing

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite South Facing (85sqm)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Tschuggen Grand Hotel, you're just a quick walk from Arosa Lenzerheide Ski Resort. Enjoy features like free WiFi in public areas, free valet parking and free train pick-up service.

  • Free WiFi
  • Free valet parking and self-parking
  • The 4 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with Ayurvedic treatments, massages or body scrubs at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Arosa Lenzerheide Ski Resort and Arosa Ski Resort
  • Free train station pick-up, ski and local-area shuttle service
  • Dogs welcome for a fee

Tschuggen Grand Hotel ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tschuggen Grand Hotel

Everyone (8) Couples (3)
4 out of 5

Posted by on 3 Sep 2023

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5 out of 5

Posted by on 2 Aug 2020

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4 out of 5
Top Mitarbeiter!

Posted by on 18 Aug 2024

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Comment from Hotel Management

30 Aug 2024 by Tschuggen Grand Hotel

Sehr geehrter GastHerzlichen Dank für Ihr kurzes, aber äußerst wertschätzendes Feedback! Es freut uns sehr, dass unser Team einen so positiven Eindruck bei Ihnen hinterlassen hat.Wir sind stolz auf unsere Mitarbeiter und deren Engagement, unseren Gästen einen erstklassigen Aufenthalt zu bieten. Ihr Lob geben wir gerne an das gesamte Team weiter.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenManagementTschuggen Grand Hotel

5 out of 5
Das Personal war unglaublich freundlich und zuvorkommend, und mein Zimmer war sauber, komfortabel und gut ausgestattet. Das Frühstücksbuffet war vielfältig und köstlich, ein perfekter Start in den Tag. Der Spa-Bereich bot eine wunderbare Möglichkeit zur Entspannung. Insgesamt war mein Aufenthalt einfach großartig. Ich fühlte mich bestens aufgehoben und werde definitiv wiederkommen. Sehr empfehlenswert!

Posted by on 7 Jul 2024

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Comment from Hotel Management

30 Aug 2024 by Tschuggen Grand Hotel

Sehr geehrter GastHerzlichen Dank für Ihr überaus positives Feedback. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns in vollen Zügen genossen haben und sich rundum wohlgefühlt haben.Ihre lobenden Worte über die Freundlichkeit und Zuvorkommenheit unseres Personals, die Sauberkeit und Ausstattung Ihres Zimmers sowie die Vielfalt und Qualität unseres Frühstücksbuffets machen uns besonders stolz. Es ist schön zu hören, dass Sie den Spa-Bereich zur Entspannung nutzen konnten und Ihr Aufenthalt insgesamt großartig war.Wir freuen uns bereits jetzt darauf, Sie erneut bei uns begrüßen zu dürfen, und danken Ihnen herzlich für Ihre Weiterempfehlung.Mit freundlichen GrüßenManagement Tschuggen Grand Hotel

3 out of 5
Service war gut und stets freundlich! Ich habe mir aber leider mehr erhofft! 5 Sterne Hotel in der Schweiz ist leider nicht wie ich es sonst erlebe! Vlt wieder einmal

Posted by on 23 Feb 2021

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4 out of 5
Das Personal war sehr freundlich und zuvorkommend, top!. Das Hotel hat mehrere Restaurants im Haus, eine Bar/Lounge mit Live-Musik und einen schönen Wellnessbereich. Die Zimmerausstattung entspricht jedoch weit nicht einem 6 Sterne Hotel. Das Zimmer ist sehr klein und schlicht eingerichtet, dass Preisleistungsverhältnis stimmt in diesem Fall nicht. Das Auto konnten wir draussen gratis Parkieren für die Einstellhallte wurde ein Preis von CHF 30.00 pro Nacht gefordert, was sehr teuer ist.

Posted by , from Zürich on 11 Jan 2021

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5 out of 5
Sauber, freundliches Personal, toller Service. Die Wünsche werden praktisch alle erfüllt

Posted by , from Zunzgen on 9 Sep 2020

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5 out of 5

Posted by on 7 Sep 2020

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5 out of 5

Posted by on 17 Dec 2019

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5 out of 5

Posted by on 22 Jul 2019

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About the Tschuggen Grand Hotel

Location Tschuggentorweg 1, Arosa, GR 7050

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Tschuggen Grand Hotel helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar. There are 4 restaurants on site. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an indoor pool, an outdoor pool and a children's pool. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Arosa hotel.

  • 128 guestrooms or units
  • 8 levels
  • 2 buildings
  • 4 dining venues
  • Conference rooms
  • 1345 sq ft of conference space
  • 125 sq. m of conference space
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Bowling alley on site

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Arosa Station (2 km / 1.3 mi)
  • Property shuttles: Free area shuttle, train station pick-up, and ski shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Tschuggen Grand Hotel offers 128 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, complimentary toiletries and hairdryers. This Arosa hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Luxury bedding
  • Pillow options
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Heating
  • Unique furnishings
  • Wardrobe or cupboard

Food & Drink

La Brezza – This fine-dining restaurant only serves dinner. 2-star Michelin rating.

Grand Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.

La Collina – This restaurant specialises in southern cuisine and only serves breakfast. Open daily.

The Basemenet – This restaurant specialises in local and international cuisine and only serves dinner. Open selected days.

24-hour room service is available.

Nearby Activities

A health club and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Free bicycles on site
  • Golfing nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Horse riding nearby
  • Playground on site
  • Ski lessons available nearby
  • Hiking/biking trails nearby
  • Bowling alley on site

Spa Services

The on-site spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Tschuggen Grand Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per day.

Pet Policy

  • Pets: CHF 45 per pet, per day
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guest education on local ecosystems and culture
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Staffed front desk
  • Children stay free - maximum age 3
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 1175 per vehicle (one way)
  • Pet fee: CHF 45 per pet, per day
  • Rollaway bed fee: CHF 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Tschuggen
  • Hotel Tschuggen
  • Hotel Tschuggen Grand
  • Tschuggen
  • Tschuggen Grand
  • Tschuggen Grand Arosa
  • Tschuggen Grand Hotel
  • Tschuggen Grand Hotel Arosa
  • Tschuggen Hotel
  • Tschuggen Grand Hotel Hotel
  • Tschuggen Grand Hotel Arosa
  • Tschuggen Grand Hotel Hotel Arosa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

The property is a member of the Leading Hotels of the World.

  • Green Globe

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

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