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AC Hotel Palacio de Santa Ana by Marriott

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel Palacio de Santa Ana by Marriott

Exterior
Exterior
Reception
Indoor pool
Suite, 1 King Bed | Minibar, desk, soundproofing, free cots/infant beds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
Camino de la Flecha, s/n, Arroyo de la Encomienda, Valladolid, 47197
  • Pisuerga
    1 min walk
  • Auditorium Miguel Delibes
    4 min drive
  • Rio Shopping
    6 min drive
  • Valladolid (VLL)
    18 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, desk, soundproofing, free cots/infant beds

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Minibar, desk, soundproofing, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, desk, soundproofing, free cots/infant beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Minibar, desk, soundproofing, free cots/infant beds

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

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About this property

AC Hotel Palacio de Santa Ana by Marriott

Luxury hotel with fitness centre and 24-hour front desk
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service and a business centre. Housekeeping is available on request.
AC Hotel Palacio de Santa Ana by Marriott offers 98 accommodations with minibars and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at AC Hotel Palacio de Santa Ana by Marriott, you're just a quick walk from Pisuerga. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Spanish cuisine while dining at LOS JERONIMOS
  • Buffet breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Pisuerga and a 3-minute drive from Museo de la Ciencia
AC Hotel Palacio de Santa Ana by Marriott offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 13293 square feet (1235 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury AC Hotel Palacio de Santa Ana by Marriott. Limited free parking is available on a first-come, first-served basis.

This 5-star Arroyo de la Encomienda hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 10:00 AM.
LOS JERONIMOS – This restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner.
AC Bar – This bar only serves light fare.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18.70 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Bar
  • LOS JERONIMOS

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,293 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.70 per person
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.
Property Registration Number H-47-205

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC Hotel Palacio de Santa Ana Marriott
AC Hotel Palacio de Santa Ana Marriott Valladolid
AC Palacio de Santa Ana Marriott
AC Palacio de Santa Ana Marriott Valladolid
Hotel AC Palacio Santa Ana
Hotel AC Santa Ana
AC Palacio Santa Ana Marriott
Ac Hotels Valladolid
Ac Hotel Valladolid
AC Hotel Palacio de Santa Ana by Marriott Hotel

AC Hotel Palacio de Santa Ana by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 188 reviews" "
Rating 8 - Good. 50 out of 188 reviews" "
Rating 6 - Okay. 16 out of 188 reviews" "
Rating 4 - Poor. 8 out of 188 reviews" "
Rating 2 - Terrible. 6 out of 188 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The evening receptionist was a darling
Stayed 1 night in Aug 2024

8/10 Good

Jane

Stayed 1 night in Jul 2024

2/10 Terrible

Jackie

Stayed 1 night in Jun 2024

8/10 Good

Raquel

Stayed 1 night in Apr 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Aleksey, Tampa

Stayed 1 night in Apr 2024

10/10 Excellent

Jarinporn

Stayed 1 night in Jun 2023

10/10 Excellent

HEMENDRA

Stayed 1 night in Mar 2023

2/10 Terrible

Tony

Review
This hotel is rated at 5 star but it falls far short of this and is an adequate 4 star
Stayed 1 night in Jun 2022

4/10 Poor

Sharon

Stayed 1 night in Jun 2022

8/10 Good

Anibal, Naples

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very good hotel but lacks a comparable restaurant.
Stayed 1 night in Feb 2022

6/10 Okay

Georgina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Igor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso espectacular
Stayed 3 nights in Dec 2021

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC Palacio de Santa Ana in Valladolid
We stopped at the Hotel Palacio in Valladolid heading to Santander to catch the ferry. The hotel and room were very nice and the breakfast and evening meal were excellent. The only issue we had (minor) was a Pizza we ordered last minute on our arrival which was very poor. The staff immediately reacted to our disappointment and rectified the problem.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pretty place !
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful old building converted really well into a fine hotel.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Kathie

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. Very comfortable. Friendly helpful people.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Päivi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Only if you can not find anywhere else to stay
One night stay on our way from France to Portugal. The hotel was clean and nice. Not 5 star standard though. Service at the restaurant was below any standard. Drinks were spilt by staff and they did not lift finger to clean it. We had to wait 20 minutes to get the menus while staff was still setting tables. We will not stay there again.
Stayed 1 night in Sep 2019

10/10 Excellent

Erna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
felt welcome at the hotel, very nice hotel matching modern hosting with historic building, was just great
Stayed 1 night in Jul 2019

8/10 Good

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The past meets the present
It was a wonderful stay. The building is a renovated convent. Many of the original features have been kept. Simple and elegant decor. The backyard is beautiful and tranquil. Very nice for weddings. We enjoyed the yard very much. The service is great. Kind and generous staff. Great breakfast.
Stayed 1 night in May 2019