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The Swan Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Swan Hotel

Lobby sitting area
Room (Indulgence) | 1 bedroom, premium bedding, individually decorated, iron/ironing board
View from property
Serves breakfast, lunch and dinner
Check-in/check-out kiosk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
27-29 High Street, Arundel, England, BN18 9AG
  • Arundel Castle Cricket Ground
    2 min walk
  • The Edible Sandwich Co
    1 min walk
  • Arundel Station
    10 min walk
  • London (LGW-Gatwick)
    44 min drive

Room options

View all photos for Room (Cosy)

1 bedroom, premium bedding, individually decorated, iron/ironing board

Room (Cosy)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Comfy)

Room (Comfy) | 1 bedroom, premium bedding, individually decorated, iron/ironing board

Room (Comfy)

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Indulgence)

Room (Indulgence) | 1 bedroom, premium bedding, individually decorated, iron/ironing board

Room (Indulgence)

  • 11 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | 1 bedroom, premium bedding, individually decorated, iron/ironing board

Room, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Norfolk Arms Hotel

Free WiFi
Restaurant
Breakfast available
Parking available
4.2 out of 5, Very good, (741)
The price is €91
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Norfolk Arms Hotel

About this property

The Swan Hotel

Hotel in Arundel with restaurant and bar/lounge
Along with a restaurant, this smoke-free hotel has a bar/lounge and free newspapers. WiFi in public areas is free. Other amenities include wedding services and a banquet hall.
The Swan Hotel offers 14 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. This Arundel hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of The Swan Hotel's great location. During your stay, you're just a quick walk from River Arun. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include wedding services
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from River Arun and Arundel Jailhouse
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Swan Hotel also features complimentary newspapers in the lobby and room service (during limited hours).

This 4-star Arundel hotel is smoke free.

On-site venue – This pub serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Check-in hours are 3-11 PM. Early check-in cannot be guaranteed.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per stay.
  • Cots (infant beds) are available for GBP 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 20.0 per stay
  • Rollaway bed fee: GBP 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Swan Arundel
Swan Hotel Inn Arundel
Swan Hotel Arundel
The Swan Hotel Hotel
The Swan Hotel Arundel
The Swan Hotel Hotel Arundel

The Swan Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 314 out of 464 reviews" "
Rating 8 - Good. 120 out of 464 reviews" "
Rating 6 - Okay. 21 out of 464 reviews" "
Rating 4 - Poor. 3 out of 464 reviews" "
Rating 2 - Terrible. 6 out of 464 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very Poor. Shower was tiny and not clean. Breakfast a disaster. There was a sign for bread and croissants, none of which were there. There were more jams than things to eat them with. Service was appalling. We were served by a very stressed waitress who made the experience very uncomfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Phillipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival, we met a very helpful member of staff who checked us in quickly and he very kindly booked a table for us to dine in the restaurant that evening. He also provided a small flask of milk for the room, which was a very nice touch. This was our second visit to this hotel and although the rooms are quite compact, they are clean and comfortable and have everything you need for a short stay. There was a generous supply of coffee and tea sachets in the room (lovely speciality coffee) and delicious chocolates. We enjoyed a relaxing meal in the restaurant and we would rate both the food and service as excellent. Breakfast was also very good, served by a charming and cheerful staff member. Indeed all the staff at this hotel are friendly, welcoming and helpful. Overall, we had a thoroughly enjoyable stay. We can highly recommend this hotel and we hope to visit again soon.
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room great breakfast but most of all excellent service from all the staff. Already booked to return !
Stayed 3 nights in Aug 2024

8/10 Good

garth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice in middle of town but quiet noisy from the hotel ,the food could be more varied but was nice overall a good stay bar the noise
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, everything about it is perfect, including the staff espically Ivonne who made us laugh 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, really enjoyed our stay. Everyone is very friendly and helpful. Rooms are spotlessly clean and bar is pleasant. Breakfast was wonderful. Arundel is a beautiful town and pleasure to walk. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really excellent hotel in the middle of Arundel
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Christine

Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Stayed 1 night in Aug 2024

10/10 Excellent

timothy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locatio
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rhiannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding team.
If I could give 10 stars for service I would - this team really knows what they're doing and appear to really care about the quality of the work they do and the experience of their guests. We had a very comfortable room, and an excellent breakfast. I really hope the owners of this place know the value of their staff and treat them accordingly!
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely building with spacious room. Amazing choice of coffee in room
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Didn’t provide a VAT receipt on request, potentially an issue with Hotels.com not the hotel. Also, one of the managers criticised a member in staff in the restaurant which I didn’t think was very professional.
Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with partner
Liked: Property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Aug 2024

8/10 Good

Fergus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very comfortable. Great breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
Room was small but very clean. Staff were very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, eat and drink within a wonderful tavern.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Pub with Rooms in Arundel
We had an amazing stay with the Swan, the pub is gorgeous and the rooms quirky and immaculately clean. We had originally booked only one night but loved it so much, we stayed for three! The staff couldn't have been more helpful (we had our bikes with us and they were great at storing them safely for us). The food here was also delightful - great quality and plenty of choice. Breakfast each morning was served by the lovely Yvonne who is a fabulous host and made everyone feel so welcome - she was an absolute star :) Thank you The Swan for a lovely trip :)
Stayed 1 night in Jul 2024