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Four Points By Sheraton Arusha, The Arusha Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points By Sheraton Arusha, The Arusha Hotel

Premium Room, 1 King Bed, Balcony, Pool View | View from room
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Garden view
Lobby lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Bar
  • Room service

Explore the area

Map
Corner Of Uhuru Road Clock Tower, Arusha
  • Arusha Clock Tower
    1 min walk
  • Maasai Market and Curios Crafts
    4 min walk
  • Arusha Naaz Hotel
    3 min walk
  • Arusha (ARK)
    23 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Pool View

  • 17.43 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Balcony, Garden View

  • 20.79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite, 1 Bedroom, Balcony

  • 15.64 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite, 1 Bedroom

  • 23.58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Balcony, Pool View

  • 25.28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 16.71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony, Garden View

  • 15.66 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View

  • 17.42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds

  • 21.81 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Traditional Room, 1 Queen Bed

  • 14.70 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Four Points By Sheraton Arusha, The Arusha Hotel

Colonial hotel with fitness centre and outdoor pool
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and Access to hot tub are on-site. Housekeeping is available on request.
Four Points By Sheraton Arusha, The Arusha Hotel offers 114 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Four Points By Sheraton Arusha, The Arusha Hotel. During your stay, you're just a quick walk from Arusha Clock Tower. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Arusha Clock Tower and 4 minutes on foot from Maasai Market and Curios Crafts
Four Points By Sheraton Arusha, The Arusha Hotel offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Four Points By Sheraton Arusha, The Arusha Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Arusha hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Four Points By Sheraton Arusha, The Arusha Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: TZS 41,400 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1894
  • Colonial architecture
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Arusha, The Arusha Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TZS 41400 per person
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The front desk at this property is open daily from 6:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Arusha Hotel
Hotel Arusha
The Hotel Arusha
Four Points By Sheraton Arusha, The Arusha Hotel Hotel
Four Points By Sheraton Arusha, The Arusha Hotel Arusha
Four Points By Sheraton Arusha, The Arusha Hotel Hotel Arusha

Four Points By Sheraton Arusha, The Arusha Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 130 reviews" "
Rating 8 - Good. 40 out of 130 reviews" "
Rating 6 - Okay. 11 out of 130 reviews" "
Rating 4 - Poor. 2 out of 130 reviews" "
Rating 2 - Terrible. 4 out of 130 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, well trained with highlevel standards. Good rooms and food.
Stayed 1 night in Sep 2024

6/10 Okay

Meryam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 1 night in Feb 2024

8/10 Good

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasurable experience
It was a pleasurable experience.
Stayed 2 nights in May 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Arusha
Great service and attentive staff. Everything ran perfectly. This was a perfect place to stay and close to the Parks and Safari.
Stayed 2 nights in May 2024

10/10 Excellent

Joseph, Marangu

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in so many ways. Shout out to Messrs Krisha (GM) and Kimaro on the management side, Scholastica at front desk / reception, and Jackson, Eva, and Mikidadi in the restaurant. Great customer services.
Stayed 1 night in May 2024

10/10 Excellent

Julie, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional and helpful. Beautiful property and well maintained
Stayed 1 night in Apr 2024

10/10 Excellent

Julie, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well taken care of. Rooms were clean and staff were very friendly and helpful. Would definitely stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Abby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Helpful and polite!
Stayed 1 night in Mar 2024

8/10 Good

Abera

Stayed 1 night in Feb 2024

8/10 Good

jane

Liked: Staff & service
You couldn’t walk safe anywhere.
Stayed 4 nights in Feb 2024

10/10 Excellent

Joseph, Marangu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and people.
Stayed 2 nights in Feb 2024

10/10 Excellent

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities
Must stay
Stayed 1 night in Jan 2024

2/10 Terrible

Alpa

Travelled with group
Disliked: Staff & service
I had booked 4 rooms, for 7 pax. Out of which we only got 1 room as per the booking i.e TRADITIONAL ROOM WITH 2 Queen Beds. The rest 3 out of 4 rooms were not available during check-in and we were dumped into smaller rooms with 2 single beds. Inpite of having a prepaid booking, a month in advance, our rooms were not available. We were treated like walki-in clients and told take what we were getting. It was a very disappointing and terrible experience. After complaining and writing to the ROOMS DIVISION manager, we were told it was an upgrade. The staff at Four Points Sheraton is not at all serious and considerate. I am shocked that hotel of this high standard can take their clients for a ride and cheat you. It is so humiliating. I have travelled enough, to make out a difference between an upgrade and a downgrade of room. A smaller room with 2 single beds from the room originally booked is explained to me as an upgrade, this is totally not acceptable. I do not know how EXPEDIA will be able to help me resolve this matter, but I have surely learnt a lesson, never to prepay a booking so at least you have a choice to walk out or settle for what you are paying for.
Stayed 1 night in Dec 2023

8/10 Good

Reggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Samvrit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Priscilla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four point Sheraton Hotel was amazing and quiet
Stayed 2 nights in Dec 2023

10/10 Excellent

Harry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 5 nights in Dec 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good location in town center. The lobby is too small and crowded. Good breakfast. Rooms are average, but with good shower and TV. Nice garden and pool. The gym is substandard. The staff is helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Shereen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for two nights. Breakfast buffet had plenty of options and the staff were very helpful and friendly

10/10 Excellent

Frederick

Stayed 1 night in Sep 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful grounds, quiet rooms, knowledgeable staff, great food.
Stayed 1 night in Aug 2023