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Fenix Furano

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fenix Furano

3 Bedroom Penthouse Suite | Living area | Flat-screen TV
Aerial view
Front of property – evening/night
3 Bedroom Premier Suite (Triple Key) | Balcony
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
19-10 Kitanominecho, Furano, Hokkaido, 076-0034
  • Furano Ski Resort
    1 min walk
  • Asahigaoka Sogotoshi Park
    9 min walk
  • Furano Shrine
    2 min drive
  • Asahikawa (AKJ)
    65 min drive

Room options

View all photos for Superior Hotel Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Hotel Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Studio

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for 1 Bedroom Suite

1 Bedroom Suite | In-room dining

1 Bedroom Suite

  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for 3 Bedroom Premier Suite (Triple Key)

3 Bedroom Premier Suite (Triple Key) | In-room safe, desk, soundproofing, iron/ironing board

3 Bedroom Premier Suite (Triple Key)

  • 101 sq m
  • Sleeps 7
  • 6 Single Beds

View all photos for 2 Bedroom Premier Suite (Dual Key)

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Premier Suite (Dual Key)

  • 71 sq m
  • Sleeps 5
  • 4 Single Beds

View all photos for 2 Bedroom Suite

In-room safe, desk, soundproofing, iron/ironing board

2 Bedroom Suite

  • 60 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for 3 Bedroom Suite (Dual Key)

In-room safe, desk, soundproofing, iron/ironing board

3 Bedroom Suite (Dual Key)

  • 84 sq m
  • Sleeps 7
  • 4 Single Beds and 1 Double Bed

View all photos for 3 Bedroom Penthouse Suite

3 Bedroom Penthouse Suite | Living area | Flat-screen TV

3 Bedroom Penthouse Suite

  • 110 sq m
  • Sleeps 7
  • 4 Single Beds and 1 King Bed

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Property amenity

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Parking included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (377)
The price is €149
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

Fenix Furano

Ski-in/ski-out hotel with a restaurant
With direct access to the slopes, Fenix Furano makes guests feel at home with amenities such as a restaurant, ski storage and ski passes. Weekly housekeeping is available.
Fenix Furano offers 83 accommodations with espresso makers and a safe. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include ski-in/ski-out access and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Fenix Furano, you're just a quick walk from Furano Ski Resort. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes complimentary bicycles and ski-in/ski-out access
  • Steps from Furano Ski Resort and 9 minutes on foot from Asahigaoka Sogotoshi Park
There's a restaurant on site. Public spaces have free WiFi. Fenix Furano offers its guests ski-in/ski-out access and complimentary bicycles. Multilingual staff, ski storage, and tour/ticket assistance are also featured at Fenix Furano. Limited free parking is available on a first-come, first-served basis.

This 4-star Furano hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Fenix Restaurant and Bar – On-site family restaurant. Reservations are required.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 2 spaces per unit)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • Fenix Restaurant and Bar

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 7 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested on-site for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 7025.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 2500 per person
  • Crib (infant bed) fee: JPY 7025.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.
Housekeeping service is provided every 4 days.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Fenix Furano Hotel
Fenix Furano Furano
Fenix Furano Hotel Furano

Fenix Furano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 82 reviews" "
Rating 8 - Good. 20 out of 82 reviews" "
Rating 6 - Okay. 7 out of 82 reviews" "
Rating 4 - Poor. 4 out of 82 reviews" "
Rating 2 - Terrible. 4 out of 82 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Cheuk Yuen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Living area, kitchen and bedroom are good, however bathroom is not designed for guests use, one typical example is lack of towel railing.
Stayed 2 nights in Aug 2024

6/10 Okay

Derek

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
No dishwasher for the unit with a kitchen. Not sure how clean the dishes are. Only one elevator for the whole building.
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at the top of a slope. The hotel rooms are well maintained. The kitchen wares and tools are well stuffed and they provide good quality kitchen tools such as pots, pans, ovens, different type of glasses for different drink, good quality fork n spoon and bowls and plates. Well thought-out space for bedroom, the hall & kitchen area. Their housekeeping was very efficient. The housekeepers come in a team and within 15mins or so, they would have completed cleaning, mopping and changing out towels etc. The only thing that is lacking in that facility is onsen. It would be great if the place has an onsen which guests could use it. The nearest onsen is just next door which we have to pay and subject to the hotel timing for non-hotel guests' user. Otherwise, the place is good for big group of travellers or family with grown kids/ young kids.
Stayed 6 nights in Jun 2024

10/10 Excellent

Mr Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property during the ski season, but you really need a car in the summer months. Nice quiet location for a summer vacation.
Stayed 3 nights in Jun 2024

8/10 Good

Chien-Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to the ski resort. It is a new hotel and it is also family-friendly. We come to this hotel around May and therefore it's not in peak season. I think not too many people will choose here except for skiing. However, I like the quiet here and also we have a kitchen to enjoy family time together.
Stayed 2 nights in May 2024

6/10 Okay

Carole

Liked: Cleanliness, property conditions & facilities
The property is new and room is well appointed. At check in I was informed about the cleaning schedule. However they did not clear the rubbish as promised on the next day. It is not great if you are staying for 3 nights. The hotel seems to operate on low staffing because there is no front-desk. This hotel location is great for skiing because the chairlift is across the street. I like that the front office staff speaks decent English which is relief in Japan.
Stayed 3 nights in May 2024

10/10 Excellent

Ruth Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for our needs. Next door to a ski hire shop and immediately opposite the Kitanomine gondola. Rooms were very comfortable and clean. They run a free shuttle service on demand to local restaurants, but there are also several good eateries in walking distance. The hot chocolate was delicious (dark chocolate melted in hot milk). Very friendly and efficient staff. A great stay altogether.
Stayed 7 nights in Feb 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first trip to Furano!
Nice clean hotel with super friendly staff!
Stayed 3 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Fenix Furano in the off season (October). The rooms are international standard with a kitchen and living area, plus a comfortable bedroom. The tub and shower are also excellent and everything is brand new and spotlessly clean. I imagine the rooms here will be very expensive during ski season, as one of the Furano lifts is right in front of the hotel. In October, the room I had was an absolute bargain! The only issue with my stay was that there was no breakfast available at the hotel. However, the sister property around the corner had a cafe that was open from 7:30 every morning. Having your own car will make stays here more convenient. Getting in to Furano for restaurants and shops is about a 10-minute drive. There are some places to eat within walking distance of the hotel, but the better places in Furano are down in the town.
Stayed 2 nights in Oct 2023

4/10 Poor

Tieyang

Stayed 1 night in Oct 2023

8/10 Good

George

Stayed 2 nights in Aug 2023

8/10 Good

Ilyong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and warm welcoming
Stayed 3 nights in Aug 2022

8/10 Good

Lai Ping

Stayed 2 nights in Jul 2022

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff welcome and assistance. Will definitely stay there again.
Stayed 1 night in Jun 2022

10/10 Excellent

Junko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
とても居心地の良いホテルでした。ソファもベッドもとても気に入ったので、同じものを購入したいです！ブランド名を教えてください！！フロントのLukeさん、とても丁寧に対応して下さって好印象でした。日本語を頑張って勉強されてるんだろうなぁと思いました。朝食も一品一品どれも美味しかったので、ホームページでももっと宣伝したら良いのに！と思いました。次回はぜひ連泊してゆっくり過ごしたいです。連泊するなら、食洗機があったらなお、良いかなとは思いました。
Stayed 1 night in Dec 2021

10/10 Excellent

Meagan

Liked: Cleanliness, room comfort
Brand new gem in Furano!
My husband and I have lived in Japan for a couple years, but this was our first trip to Hokkaido, and Furano! We were looking for a more intimate experience than your standard resort full of other tourists, and that is exactly what we got, in addition to a very knowledgeable staff. We were assisted with making dinner reservations, given suggestions on activities in town or in towns next door. We went just before the peak ski season started, so we were able to experience some snow, but it wasn't crowded. Gareth, the manager, was incredibly helpful with dinner reservations, and if your Japanese language skills are rusty like ours, having someone translate and help was amazing. Lucas was also very helpful with assistance and advice during our stay. Our room was modern, warm, had great amenities like a towel warmer in the bathroom, large showers, and storage space for bulky jackets. The rooms are effiecient, but do not feel crowded. We rented a vehicle, but the cabs are available to easily hop to the central part of town to walk around if needed, and there are lifts and equipment rentals in the immediate area. 10/10 would stay here again. You cannot ask for a better stay for the price. Thank you!
Stayed 2 nights in Dec 2021

10/10 Excellent

Hsuan-Jung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
適合家庭旅行
房間寬敞舒適，很乾淨，景色非常好，但是有一間房間沒有冷氣，夏天晚上睡覺的時候會很熱。廚房提供的餐具非常完整，冰箱也很大台，非常適合家庭出遊！
Stayed 3 nights in Aug 2024

10/10 Excellent

Ho Yan

Stayed 2 nights in Aug 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

VC

Stayed 1 night in Aug 2024

8/10 Good

Wai Kin

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Ma Kar

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice hotel but not so good housekeeping
Overall we like this hotel v much but their house keeping really needs improvement. When they clean up our 3 bedroom suite, they just shuffed the used towels underneath our beds! My daughter’s pants was on her bed but they just shuffed them inside the bedsheets when they made the bed and we almost couldn’t find her pants! Also v dirty & dusty under the beds. Hotel needs to re train all housekeeping staff. But otherwise we like everything else about this hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

6/10 Okay

betty

Stayed 3 nights in Jul 2024

10/10 Excellent

Suki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體舒適寧靜
Stayed 4 nights in Jul 2024