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Hotel ParkHills

3.5 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Hotel ParkHills

Lobby
Premium Triple room, 3 Single Beds, Non Smoking | Down duvets, blackout curtains, free WiFi, bed sheets
Gift shop
Point of interest
Indoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Pool
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Shirogane Onsen, Biei, Hokkaido, 071-0235
  • Shirokane Hot Spring
    4 min walk
  • 雪印パーラー 国立大雪青年の家店
    3 min walk
  • Nishinaka Station
    29 min drive
  • Asahikawa (AKJ)
    33 min drive

Room options

View all photos for Premium Japanese-Western room, 2 Single Beds, Non Smoking

Premium Japanese-Western room, 2 Single Beds, Non Smoking | Down duvets, blackout curtains, free WiFi, bed sheets

Premium Japanese-Western room, 2 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Standard Japanese-Western room, 2 Single Beds, Non Smoking

Standard Japanese-Western room, 2 Single Beds, Non Smoking | Down duvets, blackout curtains, free WiFi, bed sheets

Standard Japanese-Western room, 2 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Premium Triple room, 3 Single Beds, Non Smoking

Premium Triple room, 3 Single Beds, Non Smoking | Down duvets, blackout curtains, free WiFi, bed sheets

Premium Triple room, 3 Single Beds, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin room, 2 Single Beds, Non Smoking

Standard Twin room, 2 Single Beds, Non Smoking | Down duvets, blackout curtains, free WiFi, bed sheets

Standard Twin room, 2 Single Beds, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Family room, 2 Single Beds, Non Smoking

Premium Family room, 2 Single Beds, Non Smoking | Down duvets, blackout curtains, free WiFi, bed sheets

Premium Family room, 2 Single Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Compact Japanese-Western room, 2 Single Beds, Non Smoking

Compact Japanese-Western room, 2 Single Beds, Non Smoking | Down duvets, blackout curtains, free WiFi, bed sheets

Compact Japanese-Western room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

About this property

Hotel ParkHills

Hotel with free parking, a quick walk to Shirokane Hot Spring
This hotel features an indoor pool, a restaurant and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities and a 24-hour front desk.
Hotel ParkHills offers 164 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and bidets. This Biei hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 11:00 AM to midnight. There are 2 hot springs open between 11:00 AM and midnight.
During your stay at Hotel ParkHills, you're just a quick walk from Shirokane Hot Spring. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at マルシェダイニング
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, a car charging station and multilingual staff
  • On-site recreation includes hot springs, a playground and snowshoeing
  • Just a 4-minute walk from Shirokane Hot Spring and a 1-minute drive from Shirahige Falls
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Hotel ParkHills offers its guests hot springs and an indoor pool. A vending machine, an arcade/games room, and multilingual staff are also featured at Hotel ParkHills. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Biei hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 8:30 AM.
マルシェダイニング – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 8:30 AM for a fee: JPY 1,404 for adults and JPY 800 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • マルシェダイニング

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park

Spa

  • 2 hot springs
  • Hot springs open from 11:00 AM - midnight
  • Hot springs water temperature - 42 ºC
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 11:00 AM - midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: JPY 3150

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Please note: Guests with mobility issues should park in the 2nd of 3 parking lots.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1404 for adults and from JPY 800 for children
  • Late check-out fee: JPY 3150 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 11:00 AM to 9:00 PM
  • Hot springs access available from 11:00 AM to midnight.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hotel ParkHills
Hotel ParkHills Biei
ParkHills Biei
Hotel ParkHills Biei
Hotel ParkHills Hotel
Hotel ParkHills Hotel Biei

Hotel ParkHills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 152 reviews" "
Rating 8 - Good. 84 out of 152 reviews" "
Rating 6 - Okay. 40 out of 152 reviews" "
Rating 4 - Poor. 8 out of 152 reviews" "
Rating 2 - Terrible. 1 out of 152 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Jane, Singapore

Liked: Staff & service, property conditions & facilities
Location of hotel is rather far away from city amenities.
Stayed 1 night in Oct 2018

8/10 Good

YEW CHAN

Liked: Cleanliness, property conditions & facilities, room comfort
Buffet dinner is just average
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad choice
They can tell you that the aircon is not working...
Stayed 1 night in Sep 2018

8/10 Good

Yim Fong

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

YUEN FAN JESSICA

Liked: Cleanliness, room comfort
Nice hotel with hot spring & swimming pool
Spent a night in this hotel. Enjoy their open air hot spring. Room itself is a bit dated but quiet. Hotel has a swimming pool too. We didn't have dinner & breakfast in the hotel so can't give any comment. Overall I will recommend this hotel to others.

8/10 Good

Vincent

Liked: Staff & service

8/10 Good

Ming Sze

Liked: Cleanliness, staff & service

8/10 Good

HUNG-YEE, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hot spring experience
It is a nice Onsen hotel. My familiy enjoy their hot spring very much. However, the location can only be arrive by car or few shift of bus.

6/10 Okay

Keiichi

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

The hotel is old but reasonably clean. Very close to blue pond and several waterfalls. Staff is friendly but not all of them speaks English, which can be a problem

4/10 Poor

Noppamas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Peter, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay with beautiful water falls nearby
We were very pleased with hotel staff Miss Lai for her assistance and advise while staying in this hotel. She was very patient with us explaining all the nearby locations and directions. Double thumbs up!!

10/10 Excellent

RUEN NING, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
charge is reasonable but the service is super. nice location nice service if you travel by car or bike... couldn't find such good deal from any other places...

8/10 Good

Hing Ngar Isabella, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Hotel Parkhills
We get lost and arrival the hotel very late. Dinner service only to 8:45pm. There was not special service to us. We have to pay high cost and ate in a very hurry buffet style dinner. Not feel good.

8/10 Good

Yew Cheong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen Hotel
Nice, get-a-way onsen hotel.

6/10 Okay

Ada, Hong Kong

nice national park around, close to nature
the hotel is fair but it's normal near Furano. Not bad service if u don't hv high expectation. Just next to National Park, easy to find with GPS after key in phone number. Overall, it's pleasant!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Ilona, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good
The hotel was good and the stuff spoke English (not so popular in Japan). I enjoy the view from our window and great food. The only cons were ladybugs. There were plenty of them in our room.

8/10 Good

Lisa, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to the falls
Hotel was OK, and the location was superb because you can access to the falls in 5 min walk from the hotel.

6/10 Okay

G Yiu, Hong Kong

Small Room
Small Room, small bed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
the best choice if u want a quiet vacation
the onsen was great. the hotels location is far from the town but its ok if u have a car

8/10 Good

1st time in japan, San francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great convenient location.
easy access, just 5 min walk from hotel to narita express platform, use the south entrance.

6/10 Okay

Tan, San Francisco

Liked: Cleanliness, room comfort
Nice spa hotel
Pleasant hotel in nice surroundings. No wifi in rooms, only the ground floor, despite the hotel description which claimed to have wifi in rooms. Fire alarm at midnight forced the evacuation of the building, which the staff compensated with a small box of chocolates.